Displaying 20 results from an estimated 39 matches for "talktim".
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talktime
2016 May 11
2
How is Queue avg holdtime and avg talktime calculated
2010 Nov 10
2
Asterisk 1.8 -- queue not recognizing that agent is busy
...a "queue add member ". My agent shows in
the queue, but when he gets the call is not recognized as "In Use".
Here is the output from "queue show" prior to the call:
*CLI> queue show
QUEUE_3 has 0 calls (max unlimited) in 'wrandom' strategy (0s
holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Todd1 (SIP/14153436587 at jnctn) (dynamic) (Not in use) has taken
no calls yet
No Callers
Here is the output when actually connected to the inbound caller:
*CLI> queue show
QUEUE_3 has 0 calls (max unlimited) in 'wrandom' strateg...
2006 Oct 25
3
Maximum talktime in a queue?
Hi,
Is it possible to define maximum talk time in a queue? ie any one who
joins a queue should not be able to talk more than say 5 minutes to
the agent.
raj
2010 Mar 13
1
adding agent with 2 phones to a queue
...both phone rings.
Let me try to explain:
0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue.
queue add member SIP/0317998975 to 0317998989 works ofc.
sip*CLI> queue show 0317998989
0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime, 0s talktime), W:0, C:0, A:1, SL:0.0% within 0s
Members:
SIP/0317998975 (dynamic) (Not in use) has taken no calls yet
But what i would like to do is something like:
queue add member SIP/0317998975&SIP/0317998985 to 0317998989
But that doesnt work. :(
sip*CLI> queue show 0317998989
0317998989 h...
2011 May 19
2
Agent (Invalid) has taken no calls yet
How to get rid on following.. why its Invalid ?
holler*CLI> queue show queue1
queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Agent/7201 (Invalid) has taken no calls yet
Agent/7202 (Invalid) has taken no calls yet
No Callers
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2015 Jan 28
2
queue show <queue-name> vs queue log for calculating average hold time
Hi
We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for
queues.
For a particular customer, when I run queue show <queue_name> I get the
following numbers:
<queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s
holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s
So from that data we look at
17s holdtime
And assume that is the average hold time before calls get answered by a
queue members.
However, if I calculate the average hold time from out queue log table
using the following SQL
select sum(data1)/ count(*) as...
2011 Jun 10
1
Queue not sending call to Agent
...r the
first are placed in the queue and never sent to the agent who is logged in
and available. Before I call the queue I do a "show queue" and it shows the
agent as
Asterisk18*CLI> queue show
irock.com has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime,
0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
SIP/9013XX9XX8 (dynamic) (Not in use) has taken no calls yet
No Callers
Then the call comes into the queue and the callee just sits in the queue.
When I do a "show queue" again when the callee is in the queue it shows the
agent as busy
As...
2010 Dec 27
1
Queue Member relationship and AstDB
...issues of Realtime Queue.
It seems that when Agents(Memebers) are added using AddQueueMember, Asterisk
puts this Queue-Member relationship information into AstDB, So that on
asterisk restart this can be preserved.
My question is, why does asterisk not store call information for Queue
(holdtime, talktime, W, C, A, SL%) in AstDB, So that it can also be retained
on restart?
Though Queue-Member relationship information is stored in AstDB, it still
forgets number of calls taken by member on instance of asterisk restart.
Thanking you,
-AsteriskMan
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2011 Jan 04
0
Queues, priorities and (miscalculated) holdtimes
Anyone ever noticed that the reported holdtime is wrong when there are
different priorities? Also talktime is 0, but for the moment I don't
care.
"queue show test" reports:
test has 23 calls (max unlimited) in 'ringall' strategy (193s holdtime,
0s talktime)
[...]
Callers:
1. Local/351 at default-8828;2 (wait: 3:32, prio: 15)
2. Local/351 at default-8361;2 (wait: 3...
2009 Dec 18
1
wrapuptime?
...how wrapuptime is working...
I have written a small php script that let agents log in/out
off a queue. That part is working as a clock but wrapuptime
is not doing what I expect.
Input Interi?r - Queue Manager
0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (5s
holdtime, 94s talktime), W:0, C:8, A:1, SL:0.0% within 0s
Members:
SIP/0317998971 with penalty 2 (dynamic) (Not in use) has taken no calls
yet
SIP/0317998975 with penalty 2 (dynamic) (Not in use) has taken no calls
yet
SIP/0317998972 with penalty 1 (dynamic) (Not in use) has taken 8 calls
(last was 2 secs ago)
No...
2010 Dec 28
1
How to reload queue on the fly?
...es:
queuerules.conf has not changed since it was last loaded. Not taking any
action.
And still my configuration is not applied.
Current queue for `office':
virtual-pbx*CLI> queue show 1telecom_office
1telecom_office has 1 calls (max unlimited) in 'linear' strategy (0s
holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
SIP/121 (Ringing) has taken no calls yet
SIP/120 (Not in use) has taken no calls yet
SIP/123 (Not in use) has taken no calls yet
Callers:
1. SIP/Softswitch-000161ae (wait: 0:01, prio: 0)
While modified configuration is:
[o...
2018 Nov 27
2
PJSIP add header on forwarded call
...he
account from a queue I get
[Nov 27 09:54:08] ERROR[12758][C-0000005f]: res_pjsip_header_funcs.c:513
func_write_header: This function requires a PJSIP channel
Output of queue is
deblix9*CLI> queue show q301
q301 has 0 calls (max unlimited) in 'ringall' strategy (6s holdtime, 47s
talktime), W:0, C:25, A:3, SL:100.0%, SL2:100.0% within 60s
Members:
PJSIP/PPermis115 (ringinuse disabled) (dynamic) (Not in use) has
taken 8 calls (last was 706 secs ago)
No Callers
where PPermis115 is the local account on a phone who forward calls to
extension 115.
Why can't be PJS...
2011 Feb 20
1
MEMBERINTERFACE and MEMBERNAME questions
...en the queue ?timeout? I would like to get the name of the device that didn?t answered, in my case: SIP/0317998972.
${MEMBERINTERFACE} gives me the name of the device that called in.
queue show Kinna
----------------
Kinna has 0 calls (max unlimited) in 'rrmemory' strategy (4s holdtime, 2s talktime), W:0, C:1, A:13, SL:0.0% within 0s
Members:
Tomas Ekman (SIP/0317998972) with penalty 1 (dynamic) (Not in use) has taken no calls yet
No Callers
queues.conf
-----------
[general]
;
autofill=yes
keepstats=yes
setinterfacevar=yes
;
[Kinna]
retry=5
ringinuse=no
strategy=rrmemory
timeout...
2016 Sep 10
2
Queue show : failed to extend from 240 to 327
On 10-09-16 00:50, Richard Mudgett wrote:
>
>
> On Fri, Sep 9, 2016 at 5:37 PM, Jonas Kellens
> <jonas.kellens at telenet.be <mailto:jonas.kellens at telenet.be>> wrote:
>
> Hello
>
> when I type on the Asterisk CLi 'queue show', I first get a list
> of my queues and then the following :
>
>
> failed to extend from 240 to 327
2018 Nov 16
2
Queue not dialing out to cell phone for some reason
...log queue events?
> The 1555 at callcentric is the one I'm curious about. I just tried calling
> into "sales" again and it didn't change this "last was 1219067" output
>
> Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s
> talktime), W:0, C:4, A:6, SL:0.0% within 0s
> Members:
> SIP/15555555555 at callcentric (ringinuse disabled) (Not in use) has
> taken 4 calls (last was 1219067 secs ago)
> SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no
> calls yet
> SIP/FF1565AABB...
2013 May 01
1
Call "stuck" in queue
...might cause this, or
where I can start looking to debug it? I'm going to start digging
through the queue log file after lunch and see what I can see, but this
is all new territory for me.
*queue show*
sales has 1 calls (max unlimited) in 'leastrecent' strategy (27s
holdtime, 181s talktime), W:0, C:3963, A:28, SL:0.0% within 0s
Members:
SIP/Eileen (ringinuse disabled) (dynamic) (Not in use) has taken
2 calls (last was 239 secs ago)
SIP/KWakmn (ringinuse disabled) (dynamic) (Not in use) has taken
1 calls (last was 502 secs ago)
SIP/Britne (ringinuse disable...
2016 Mar 29
3
Asterisk 11.22.0 Now Available
...ase:
-----------------------------------
* ASTERISK-25857 - func_aes: incorrect use of strlen() leads to
data corruption (Reported by Gianluca Merlo)
* ASTERISK-25321 - [patch]DeadLock ChanSpy with call over Local
channel (Reported by Filip Frank)
* ASTERISK-25800 - [patch] Calculate talktime when is first call
answered (Reported by Rodrigo Ramirez Norambuena)
* ASTERISK-25272 - [patch]The ICONV dialplan function sometimes
returns garbage (Reported by Etienne Lessard)
* ASTERISK-20987 - non-admin users, who join muted conference are
not being muted (Reported by hris...
2015 Jan 28
0
queue show <queue-name> vs queue log for calculating average hold time
...g 1.8.23.1 on CentOS 5 and are trying to get accurate stats for
> queues.
>
> For a particular customer, when I run queue show <queue_name> I get the
> following numbers:
>
> <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s
> holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s
>
> So from that data we look at
> 17s holdtime
> And assume that is the average hold time before calls get answered by a
> queue members.
>
> However, if I calculate the average hold time from out queue log table using
> the followin...
2005 Oct 17
0
Solved? => Playback audio before answered by a queue member
...dle:
exten => XXXXXXXXXX,1,Background(audiofile) ;answers the channel
immediately
exten => XXXXXXXXXX,2,ResetCDR() ;clean slate
exten => XXXXXXXXXX,3,Queue(Qname|tdn|||) ;new answer time written
Looking at the CDR, the billsec is no longer the same as duration. This
should be the actual talktime that I'm looking for.
Are there any side effects to look out when I use ResetCDR()?
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2009 Jul 20
0
No subject
...adges
>
> Hi!
>
>> I?ve seen them at trade shows, I think I remember it being proprietary.
>> What about using Dect handsets?
>
> That Star Trek device has always interested me. Too bad they chose WiFi
> over DECT, though.
>
> Vocera badge:
> * WLAN b/g
> * Talktime 2-2.5 hours, standby 20-27 hours
> * headset jack
> * OLED display (why don't they ever show this on the pics)
> * Linux based
>
> Back side:
> http://farm4.static.flickr.com/3412/3496101115_32319840a5.jpg
>
> System:
> * Windows server
> * Nuance ASR & biomet...