search for: talktime

...a "queue add member ". My agent shows in the queue, but when he gets the call is not recognized as "In Use". Here is the output from "queue show" prior to the call: *CLI> queue show QUEUE_3 has 0 calls (max unlimited) in 'wrandom' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s Members: Todd1 (SIP/14153436587 at jnctn) (dynamic) (Not in use) has taken no calls yet No Callers Here is the output when actually connected to the inbound caller: *CLI> queue show QUEUE_3 has 0 calls (max unlimited) in 'wrandom' strategy...

Hi, Is it possible to define maximum talk time in a queue? ie any one who joins a queue should not be able to talk more than say 5 minutes to the agent. raj

...both phone rings. Let me try to explain: 0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue. queue add member SIP/0317998975 to 0317998989 works ofc. sip*CLI> queue show 0317998989 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:1, SL:0.0% within 0s Members: SIP/0317998975 (dynamic) (Not in use) has taken no calls yet But what i would like to do is something like: queue add member SIP/0317998975&SIP/0317998985 to 0317998989 But that doesnt work. :( sip*CLI> queue show 0317998989 0317998989 ha...

How to get rid on following.. why its Invalid ? holler*CLI> queue show queue1 queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s Members: Agent/7201 (Invalid) has taken no calls yet Agent/7202 (Invalid) has taken no calls yet No Callers -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/aster...

Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show <queue_name> I get the following numbers: <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s So from that data we look at 17s holdtime And assume that is the average hold time before calls get answered by a queue members. However, if I calculate the average hold time from out queue log table using the following SQL select sum(data1)/ count(*) as a...

...r the first are placed in the queue and never sent to the agent who is logged in and available. Before I call the queue I do a "show queue" and it shows the agent as Asterisk18*CLI> queue show irock.com has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s Members: SIP/9013XX9XX8 (dynamic) (Not in use) has taken no calls yet No Callers Then the call comes into the queue and the callee just sits in the queue. When I do a "show queue" again when the callee is in the queue it shows the agent as busy Ast...

...issues of Realtime Queue. It seems that when Agents(Memebers) are added using AddQueueMember, Asterisk puts this Queue-Member relationship information into AstDB, So that on asterisk restart this can be preserved. My question is, why does asterisk not store call information for Queue (holdtime, talktime, W, C, A, SL%) in AstDB, So that it can also be retained on restart? Though Queue-Member relationship information is stored in AstDB, it still forgets number of calls taken by member on instance of asterisk restart. Thanking you, -AsteriskMan -------------- next part -------------- An HTML atta...

Anyone ever noticed that the reported holdtime is wrong when there are different priorities? Also talktime is 0, but for the moment I don't care. "queue show test" reports: test has 23 calls (max unlimited) in 'ringall' strategy (193s holdtime, 0s talktime) [...] Callers: 1. Local/351 at default-8828;2 (wait: 3:32, prio: 15) 2. Local/351 at default-8361;2 (wait: 3:...

...how wrapuptime is working... I have written a small php script that let agents log in/out off a queue. That part is working as a clock but wrapuptime is not doing what I expect. Input Interi?r - Queue Manager 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (5s holdtime, 94s talktime), W:0, C:8, A:1, SL:0.0% within 0s Members: SIP/0317998971 with penalty 2 (dynamic) (Not in use) has taken no calls yet SIP/0317998975 with penalty 2 (dynamic) (Not in use) has taken no calls yet SIP/0317998972 with penalty 1 (dynamic) (Not in use) has taken 8 calls (last was 2 secs ago) No C...

...es: queuerules.conf has not changed since it was last loaded. Not taking any action. And still my configuration is not applied. Current queue for `office': virtual-pbx*CLI> queue show 1telecom_office 1telecom_office has 1 calls (max unlimited) in 'linear' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s Members: SIP/121 (Ringing) has taken no calls yet SIP/120 (Not in use) has taken no calls yet SIP/123 (Not in use) has taken no calls yet Callers: 1. SIP/Softswitch-000161ae (wait: 0:01, prio: 0) While modified configuration is: [of...

...he account from a queue I get [Nov 27 09:54:08] ERROR[12758][C-0000005f]: res_pjsip_header_funcs.c:513 func_write_header: This function requires a PJSIP channel Output of queue is deblix9*CLI> queue show q301 q301 has 0 calls (max unlimited) in 'ringall' strategy (6s holdtime, 47s talktime), W:0, C:25, A:3, SL:100.0%, SL2:100.0% within 60s    Members:       PJSIP/PPermis115 (ringinuse disabled) (dynamic) (Not in use) has taken 8 calls (last was 706 secs ago)    No Callers where PPermis115 is the local account on a phone who forward calls to extension 115. Why can't be PJSI...

...en the queue ?timeout? I would like to get the name of the device that didn?t answered, in my case: SIP/0317998972. ${MEMBERINTERFACE} gives me the name of the device that called in. queue show Kinna ---------------- Kinna has 0 calls (max unlimited) in 'rrmemory' strategy (4s holdtime, 2s talktime), W:0, C:1, A:13, SL:0.0% within 0s Members: Tomas Ekman (SIP/0317998972) with penalty 1 (dynamic) (Not in use) has taken no calls yet No Callers queues.conf ----------- [general] ; autofill=yes keepstats=yes setinterfacevar=yes ; [Kinna] retry=5 ringinuse=no strategy=rrmemory timeout=...

On 10-09-16 00:50, Richard Mudgett wrote: > > > On Fri, Sep 9, 2016 at 5:37 PM, Jonas Kellens > <jonas.kellens at telenet.be <mailto:jonas.kellens at telenet.be>> wrote: > > Hello > > when I type on the Asterisk CLi 'queue show', I first get a list > of my queues and then the following : > > > failed to extend from 240 to 327

...log queue events? > The 1555 at callcentric is the one I'm curious about. I just tried calling > into "sales" again and it didn't change this "last was 1219067" output > > Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s > talktime), W:0, C:4, A:6, SL:0.0% within 0s > Members: > SIP/15555555555 at callcentric (ringinuse disabled) (Not in use) has > taken 4 calls (last was 1219067 secs ago) > SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no > calls yet > SIP/FF1565AABB2...

...might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log file after lunch and see what I can see, but this is all new territory for me. *queue show* sales has 1 calls (max unlimited) in 'leastrecent' strategy (27s holdtime, 181s talktime), W:0, C:3963, A:28, SL:0.0% within 0s Members: SIP/Eileen (ringinuse disabled) (dynamic) (Not in use) has taken 2 calls (last was 239 secs ago) SIP/KWakmn (ringinuse disabled) (dynamic) (Not in use) has taken 1 calls (last was 502 secs ago) SIP/Britne (ringinuse disabled...

...ase: ----------------------------------- * ASTERISK-25857 - func_aes: incorrect use of strlen() leads to data corruption (Reported by Gianluca Merlo) * ASTERISK-25321 - [patch]DeadLock ChanSpy with call over Local channel (Reported by Filip Frank) * ASTERISK-25800 - [patch] Calculate talktime when is first call answered (Reported by Rodrigo Ramirez Norambuena) * ASTERISK-25272 - [patch]The ICONV dialplan function sometimes returns garbage (Reported by Etienne Lessard) * ASTERISK-20987 - non-admin users, who join muted conference are not being muted (Reported by hrist...

...g 1.8.23.1 on CentOS 5 and are trying to get accurate stats for > queues. > > For a particular customer, when I run queue show <queue_name> I get the > following numbers: > > <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s > holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s > > So from that data we look at > 17s holdtime > And assume that is the average hold time before calls get answered by a > queue members. > > However, if I calculate the average hold time from out queue log table using > the following...

...dle: exten => XXXXXXXXXX,1,Background(audiofile) ;answers the channel immediately exten => XXXXXXXXXX,2,ResetCDR() ;clean slate exten => XXXXXXXXXX,3,Queue(Qname|tdn|||) ;new answer time written Looking at the CDR, the billsec is no longer the same as duration. This should be the actual talktime that I'm looking for. Are there any side effects to look out when I use ResetCDR()? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20051017/b4f9a44d/attachment.htm

...adges > > Hi! > >> I?ve seen them at trade shows, I think I remember it being proprietary. >> What about using Dect handsets? > > That Star Trek device has always interested me. Too bad they chose WiFi > over DECT, though. > > Vocera badge: > * WLAN b/g > * Talktime 2-2.5 hours, standby 20-27 hours > * headset jack > * OLED display (why don't they ever show this on the pics) > * Linux based > > Back side: > http://farm4.static.flickr.com/3412/3496101115_32319840a5.jpg > > System: > * Windows server > * Nuance ASR & biometr...