search for: joinempti

I have defined 4 queue's. Is there any way to check is there any agent logged in any of those queue's? What I would like to do is to check if there is any agent in any of queue's and if there is, then I'll will transfer a call to that queue, it there isn't I would like to do something else with a call. Thank you for your time. -- Tomislav Par?ina Lama Computers Split

Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ...

There are 6 different ${QUEUESTATUS} variable values defined in asterisk 1.2, I am attempting to make sure I have a full understanting of when they would be set; If someone could correct errors with these definitions ot would be appreciated; TIMEOUT - the max time specified in the queue command elapsed, only checked between retries so may not be 100% accurate. FULL - the number of callers

----- Original Message ----- > From: "John Kiniston" <johnkiniston at gmail.com> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> > Sent: Tuesday, July 28, 2015 12:12:05 PM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered > > In your queues.conf do you

Hello, I am running Asterisk 11 on CentOS 6.x. I have configured several queues as follows in extensions.conf: exten => s,1,Queue(myqueue,rtnC,18) same => n,Background(user_unavail) same => n,WaitExten(10) exten => 1,1,Voicemail(1111 at my-vm,s) This rings the phones in the queue for 18 seconds. If no queue members answer, the caller is then prompted to press 1 and leave a

Hi, I have Asterisk 1.4.18 and I have been running call center queues on it. Today it suddenly stopped adding inbound calls to queues. I am facing with following error: app_queue.c:3939 queue_exec: unable to join queue "myqueue" In extension file: Queue(myqueue|t|||120) And my agents are joining in following

Hi, I setup a queue (number 4050) with one static agent (extension 4054). What I would like is that when someone calls the 4050 queue and there are neither "dynamic" agents logged in nor is the static agent 4054 "on-line" then the caller gets out of the queue and falls into another context (eg. voicemail or anything). Not "on-line" means that either the SIP

Hi all, I am having the following trouble with recording calls: When calls come into the support line did number, the call starts to record on the first queue, but appears to hang up when the call actually connects to the engineer (ie I see "got hangup request" on the cli and then mixmonitor ends.) I am guessing this has to do with the announce file that is played to the engineer

Hello everyone. I got a little problem in here: I want to set up a queue so that if anything of these happens: a) No agents logged in b) All agents busy Then the user gets diverted somewhere. I used this (for testing purposes only, of course): exten => 7080,1,Answer() exten => 7080,n,Queue(teste) exten => 7080,n,Goto(${QUEUESTATUS}) exten => 7080,n(ERROR),NoOp(${QUEUESTATUS}) exten

Egads. Getting queues to work is like pulling teeth. extensions.conf: exten => q_main,1,Queue(oneeighty_main||||1) exten => 80014055,1,Dial(SIP/80014018,15,tr) exten => 80014057,1,Dial(SIP/80014018,15,tr) exten => 80014052,1,Dial(SIP/80014018,15,tr) queues.conf: [oneeighty_main] musiconhold = default joinempty = strict leavewhenempty = strict strategy = rrmemory retry = 0 member

Dear All, I have make a queue in my dailplan and queue is not working properly,prbolem is that all call goes to same extenstion at a time.Because,I use eyeBeam(softphone) and eyeBeam have six line and whenever a call comes into eyeBeam that call reserved by Line 1 suppose to 2nd call will come that call goes to Line 2(same extension used by Line 1) and 3rd call goes to 3rd line and so on. But i

Hello, I have a queue with only one element and one agent member. I want that my call leave the queue after 30s. My problem is that my call stays 60s in the queue and my agent is called 2 times. Can you say me how can i do it please?? -------------------------------- [queue] music=default strategy=ringall timeout=30 maxlen=1 context=mbdsys announce-frequency=0 announce-holdtime=no

Dear all on a debian amd64 i've installed (from source) asterisk 1.4.30 On the system we have in average 50 concurrent calls in queue and 40 sip members. I'm experiencing an apparently random problem: sometimes some users receive 2 calls from asterisk, apparently ignoring the ringinuse=no settings. It appears on users that are members of many queues As you can see from the log, the

Hello, I am using 1.4.8 and have a question about Queues. I noticed that if I have an agent logged in using AgentCallBackLogin and that agent is unreachable for some reason (SIP phone unplugged) calls to him/her will completely yack. For example: 1-Agent 500 is the only one logged into queue number 1. 2-A call comes into queue number 1 3-The call is pushed to agent 500 at extension 21 which is

Hi all, Someone know how can I check for available members on a queue Before I queue the call, so I can do something else with it? Note that is not the case for joinempty Thanks, Gabriel Ortiz -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090718/462b725b/attachment.htm

Hello all, I'm trying to prevent answering a channel when a queue is either full or has no members. It seems I'm forced to answer a call before I call Queue() or else the audio is in the early media (which is unacceptable because of the short duration of early media on ISDN). Is there any way to let Queue() automatically answer a channel if the call is going to be placed in the

? Hi, I am working on a small inbound call center solution that uses an ACD system. I might add an IVR system later on. I only have 2 extensions set up (extensions 1000 and 1001), I want the system to put new calls in a queue if both extensions are busy. I am currently subscribed with a SIP trunk provider and can successfully recieve calls. I want?to design a system where customers?can call my

I am experiencing a change in behaviour of my Queues in 1.4.9 vs 1.4.8. I do not pass the 'n' option to any call to Queue() in my dialplan. Yet since I upgraded to 1.4.9, I have occasionally seen this on my console: -- Nobody picked up in 20000 ms -- Exiting on time-out cycle That log message "Exiting on time-out cycle" is exclusive to the logic in app_queue meant to

A call comes in and goes into the queue, the queue dials a sip channel using a macro. The macro plays a set of options to the callee and if the callee presses 3 it sets MACRO_RESULT=CONTINUE and the macro ends. For some reason the caller goes back into the queue rather than continueing on in the dial plan. Why is this, i could have sworn in 1.2 if i set MACRO_RESULT=CONTINUE that the

Hi All, Anyone know if theres a way to share a Cisco 7940 between hot-desk users? My phones get their setup via SIP .cnf files, that load at boot via tftp, so I'm assuming the configs a failry static. However if I want a phone to be hot-desked, I could have different users sitting there. Is there any concept of "logging on" in these environments? Cheers, Adrian