Dear All, I have make a queue in my dailplan and queue is not working properly,prbolem is that all call goes to same extenstion at a time.Because,I use eyeBeam(softphone) and eyeBeam have six line and whenever a call comes into eyeBeam that call reserved by Line 1 suppose to 2nd call will come that call goes to Line 2(same extension used by Line 1) and 3rd call goes to 3rd line and so on. But i want to whenever 2nd call will come that call goes into different extentsion that call never hit into reserved extention.?? extenstion.conf [Queue_Test] exten => s,1,Answer ; Important, see notes exten => s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really needed exten => s,3,Hangup() queues.conf [Queue_Test] music = default strategy = fewestcalls context = queue-out ; Here we go when the caller presses a single digit, while in the queue timeout = 15 wrapuptime=10 announce-frequency = 30 announce-holdtime = yes joinempty = yes member => Sip/4001 member => Sip/4003 member => Sip/4004 member => Sip/4005 member => Sip/4006 member => Sip/4007 Regards Akhilesh Sent from Samsung Mobile -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140522/8c6012a1/attachment.html>
On 22 May 2014 12:42, omakhileshchand <omakhileshchand at gmail.com> wrote:> Dear All, > I have make a queue in my dailplan and queue is not working > properly,prbolem is that all call goes to same extenstion at a > time.Because,I use eyeBeam(softphone) and eyeBeam have six line and > whenever a call comes into eyeBeam that call reserved by Line 1 suppose to > 2nd call will come that call goes to Line 2(same extension used by Line 1) > and 3rd call goes to 3rd line and so on. > > But i want to whenever 2nd call will come that call goes into different > extentsion that call never hit into reserved extention. > > extenstion.conf > > [Queue_Test] > exten => s,1,Answer ; Important, see notes > exten => s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really > needed > exten => s,3,Hangup() > > > queues.conf > > [Queue_Test] > music = default > strategy = fewestcalls > context = queue-out ; Here we go when the caller presses a single digit, > while in the queue > timeout = 15 > wrapuptime=10 > announce-frequency = 30 > announce-holdtime = yes > joinempty = yes > member => Sip/4001 > member => Sip/4003 > member => Sip/4004 > member => Sip/4005 > member => Sip/4006 > member => Sip/4007 > > Regards > Akhilesh > >In your sip.conf have you got callcounter = yes set? What stats is queue show Queue_Test showing at various times? (this will give you an indication of how many calls each member has taken) What happens when you choose rrmemory as the stratergy? Have you read and fully understood the joinempty parameter? Regards Ish -- Ishfaq Malik Department: VOIP Support Company: Packnet Limited t: +44 (0)845 004 4994 f: +44 (0)161 660 9825 e: ish at pack-net.co.uk w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, Duplex 2, Ducie House 37 Ducie Street Manchester, M1 2JW COMPANY REG NO. 04920552 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140522/55532483/attachment.html>
I would research the "ringinuse" option as well. On 22 May 2014 13:42, omakhileshchand <omakhileshchand at gmail.com> wrote:> Dear All, > I have make a queue in my dailplan and queue is not working > properly,prbolem is that all call goes to same extenstion at a > time.Because,I use eyeBeam(softphone) and eyeBeam have six line and > whenever a call comes into eyeBeam that call reserved by Line 1 suppose to > 2nd call will come that call goes to Line 2(same extension used by Line 1) > and 3rd call goes to 3rd line and so on. > > But i want to whenever 2nd call will come that call goes into different > extentsion that call never hit into reserved extention. > > extenstion.conf > > [Queue_Test] > exten => s,1,Answer ; Important, see notes > exten => s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really > needed > exten => s,3,Hangup() > > > queues.conf > > [Queue_Test] > music = default > strategy = fewestcalls > context = queue-out ; Here we go when the caller presses a single digit, > while in the queue > timeout = 15 > wrapuptime=10 > announce-frequency = 30 > announce-holdtime = yes > joinempty = yes > member => Sip/4001 > member => Sip/4003 > member => Sip/4004 > member => Sip/4005 > member => Sip/4006 > member => Sip/4007 > > Regards > Akhilesh > > Sent from Samsung Mobile > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140522/c1a2096b/attachment.html>