search for: joinempty

I have defined 4 queue's. Is there any way to check is there any agent logged in any of those queue's? What I would like to do is to check if there is any agent in any of queue's and if there is, then I'll will transfer a call to that queue, it there isn't I would like to do something else with a call. Thank you for your time. -- Tomislav Par?ina Lama Computers Split

Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ......

...with these definitions ot would be appreciated; TIMEOUT - the max time specified in the queue command elapsed, only checked between retries so may not be 100% accurate. FULL - the number of callers in the queues would exceed the maxlen= value defined in queues.conf if another caller was added JOINEMPTY - a call was sent to the queue but the queue had no members, does not apply when using agentcallbacklogin since there could be unavailable members defined but not available. LEAVEEMPTY - the last agent was removed form the queue before alls calls we handled, remong callers exit with this status, a...

...rs Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> > Sent: Tuesday, July 28, 2015 12:12:05 PM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered > > In your queues.conf do you have a leavewhenempty and joinempty set? > > in queues.conf > [myqueue] > leavewhenempty = strict > joinempty = strict > strategy = ringall > ringinuse = no > > John, Thanks for the fast reply! I had "joinempty=yes" in queues.conf, which explains why I was seeing this behavior. It looks like...

Hello, I am running Asterisk 11 on CentOS 6.x. I have configured several queues as follows in extensions.conf: exten => s,1,Queue(myqueue,rtnC,18) same => n,Background(user_unavail) same => n,WaitExten(10) exten => 1,1,Voicemail(1111 at my-vm,s) This rings the phones in the queue for 18 seconds. If no queue members answer, the caller is then prompted to press 1 and leave a

Hi, I have Asterisk 1.4.18 and I have been running call center queues on it. Today it suddenly stopped adding inbound calls to queues. I am facing with following error: app_queue.c:3939 queue_exec: unable to join queue "myqueue" In extension file: Queue(myqueue|t|||120) And my agents are joining in following

...d in nor is the static agent 4054 "on-line" then the caller gets out of the queue and falls into another context (eg. voicemail or anything). Not "on-line" means that either the SIP extension 4054 has not registered with Asterisk or has activated DND. I thought that the options joinempty=no and leavewhenempty=yes would take care of that but if SIP user 4054 has either DND on or is not registered at all then when someone calls the 4050 queue, the caller goes into the queue, hears MOH and the announcement saying that he/she is in first "position". Why isn't "the qu...

...,2,Dial(SIP/${EXTEN}) exten => _73XXX,1,MixMonitor(${ORIGIN}/${EXTEN}_${CALLERID}_${TIMESTAMP}.wav) exten => _73XXX,2,Dial(SIP/${EXTEN}) queues from queues.conf: [support1] ; Support call queue announce = 16 strategy = rrmemory timeout = 15 retry = none wrapuptime=15 announce-frequency = 0 joinempty = no leavewhenempty = yes member => Agent/2008 member => Agent/2009 member => Agent/2014 member => Agent/2015 member => Agent/2017 member => Agent/2018 member => Agent/2019 member => Agent/3520 member => Agent/3521 member => Agent/3522 member => Agent/3524 member =&...

...=> 7080,n,Goto(${QUEUESTATUS}) exten => 7080,n(ERROR),NoOp(${QUEUESTATUS}) exten => 7080,n,Hangup() exten => 7080,n(LEAVEEMPTY),Goto(ERROR) exten => 7080,n(TIMEOUT),Goto(ERROR) exten => 7080,n(JOINUNAVAIL),Goto(ERROR) exten => 7080,n(LEAVEUNAVAIL),Goto(ERROR) exten => 7080,n(JOINEMPTY),Goto(ERROR) exten => 7080,n(TIMEOUT),Goto(ERROR) exten => *210,1,AddQueueMember(teste,SIP/${CALLERID(num)}) exten => *210,n,UserEvent(RefreshQueue) exten => *210,n,Playback(agent-loginok) exten => *220,1,RemoveQueueMember(teste,SIP/${CALLERID(num)}) exten => *220,n,UserEvent(Re...

...ueues to work is like pulling teeth. extensions.conf: exten => q_main,1,Queue(oneeighty_main||||1) exten => 80014055,1,Dial(SIP/80014018,15,tr) exten => 80014057,1,Dial(SIP/80014018,15,tr) exten => 80014052,1,Dial(SIP/80014018,15,tr) queues.conf: [oneeighty_main] musiconhold = default joinempty = strict leavewhenempty = strict strategy = rrmemory retry = 0 member => Agent/80014055 member => Agent/80014057 member => Agent/80014052 With this configuration, the timeout of 1 in Queue() is completely ignored. Why? If I remove the timeout of 1 from Queue() and put it in the queueu de...

...) ;dont set n option until really needed exten => s,3,Hangup() queues.conf [Queue_Test] music = default strategy = fewestcalls context = queue-out ; Here we go when the caller presses a single digit, while in the queue timeout = 15 wrapuptime=10 announce-frequency = 30 announce-holdtime = yes joinempty = yes member => Sip/4001 member => Sip/4003 member => Sip/4004 member => Sip/4005 member => Sip/4006 member => Sip/4007 Regards Akhilesh Sent from Samsung Mobile -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail...

...e the queue after 30s. My problem is that my call stays 60s in the queue and my agent is called 2 times. Can you say me how can i do it please?? -------------------------------- [queue] music=default strategy=ringall timeout=30 maxlen=1 context=mbdsys announce-frequency=0 announce-holdtime=no joinempty=strict member => SIP/adriana,1 -------------------------------- exten=> 999,1,Answer() exten=> 999,2,Queue(queue|tn) exten=> 999,3,Hangup() Thank you. Rachid

...* ************************* config ************************* ************************* sip users: [PL1039] context=mycontext callerid=PhoneLine1039 <1039> secret=pwd1039 type=peer host=dynamic call-limit=3 disallow=all allow=ulaw queues: [queue_1] weight=10 wrapuptime=0 strategy=leastrecent joinempty=no retry=0 autopause=yes setinterfacevar=yes eventwhencalled=yes eventmemberstatus=yes ringinuse=no member => SIP/PL1039 [queue_2] weight=10 wrapuptime=0 strategy=leastrecent joinempty=no retry=0 autopause=yes setinterfacevar=yes eventwhencalled=yes eventmemberstatus=yes ringinuse=no member =...

Hello, I am using 1.4.8 and have a question about Queues. I noticed that if I have an agent logged in using AgentCallBackLogin and that agent is unreachable for some reason (SIP phone unplugged) calls to him/her will completely yack. For example: 1-Agent 500 is the only one logged into queue number 1. 2-A call comes into queue number 1 3-The call is pushed to agent 500 at extension 21 which is

Hi all, Someone know how can I check for available members on a queue Before I queue the call, so I can do something else with it? Note that is not the case for joinempty Thanks, Gabriel Ortiz -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090718/462b725b/attachment.htm

...or else the audio is in the early media (which is unacceptable because of the short duration of early media on ISDN). Is there any way to let Queue() automatically answer a channel if the call is going to be placed in the queue and will still be unanswered when the QUEUESTATUS is any of FULL, JOINEMPTY, or JOINUNAVAIL? -- Greetings, Alex Hermann

...? extensions.conf [from-myprovider] exten => *DID number*,1,Answer exten => *DID number*,2,Dial(SIP/1000) exten => *DID number*,3,Queue(support) ;not sure if this line belongs here exten => *DID number*,4,Hangup ? queues.conf ? [general] [support] musicclass=default strategy=rrmemory joinempty=no leavewhenempty=yes ringinuse=no Member => SIP/1000 Member => SIP/1001 agent => 1000,1000 agent => 1001,1001 ? When using the current config the caller will listen to the 'music on hold' until the agent answers but calls are only being forwarded to extension 1000 as stated ab...

I am experiencing a change in behaviour of my Queues in 1.4.9 vs 1.4.8. I do not pass the 'n' option to any call to Queue() in my dialplan. Yet since I upgraded to 1.4.9, I have occasionally seen this on my console: -- Nobody picked up in 20000 ms -- Exiting on time-out cycle That log message "Exiting on time-out cycle" is exclusive to the logic in app_queue meant to

...ot; = "" ]?s,1) exten => s,3,GotoIf($["${SCREEN_OPT}" = "3" ]?3,1) exten => 3,1,Set(MACRO_RESULT=CONTINUE) exten => t,1,Set(MACRO_RESULT=BUSY) exten => h,1,Set(MACRO_RESULT=BUSY) queues.conf [mainqueue] musicclass = default strategy = ringall timeout = 600 joinempty = yes member => local/306 at screen ~Shaun

Hi All, Anyone know if theres a way to share a Cisco 7940 between hot-desk users? My phones get their setup via SIP .cnf files, that load at boot via tftp, so I'm assuming the configs a failry static. However if I want a phone to be hot-desked, I could have different users sitting there. Is there any concept of "logging on" in these environments? Cheers, Adrian