search for: agent1

Hello, I'm trying to setup a queue where call goes from agent to agent in strictly set order. I have queue (roundrobin): Agent1 penalty 1 Agent2 penalty 2 Agent3 penalty 3 When I call to this queue Agent1 rings. If this agent does not take the call, after set timeout same Agent1 is dialed again. The call never goes to Agent2 (only when Agent1 is not connected/paused and similar) S...

I''ve been confused by this question for near two days ...my puppet master version is 2.7.9-1.el6 and client versiong is 2.6.16-2.el5. This is what my command lines shows: *[root@agent1 ~]# puppet agent --server=edward --test --waitforce 30* info: Creating a new SSL key for agent1 warning: peer certificate won''t be verified in this SSL session info: Caching certificate for ca warning: peer certificate won''t be verified in this SSL session warning: peer certificat...

Hi, I am able to install my RPM via this puppet code ... [root@agent1 ~]# puppet apply -v install_named_conf.pp info: Loading facts in /opt/puppet/share/puppet/modules/stdlib/lib/facter/facter_dot_d.rb info: Loading facts in /opt/puppet/share/puppet/modules/stdlib/lib/facter/puppet_vardir.rb info: Loading facts in /opt/puppet/share/puppet/modules/stdlib/lib/facte...

...---- Asterisk Box With 12 incoming lines and 15 phones Extensions 101-115 Site B ---- Asterisk Box With 4 incoming lines and 7 phones Extensions 201-207 Site C ---- Asterisk Box With 4 incoming lines and 6 phones Extensions 301-307 There needs to be 3 sales queues set up. Queue_SiteA Agent1 is 101 from SiteA Agent2 is 102 from SiteA Agent3 is 202 from SiteB Agent4 is 302 from SiteC Queue_SiteB Agent1 is 201 from SiteB Agent2 is 202 from SiteB Agent3 is 102 from SiteA Agent4 is 302 from SiteC Queue_SiteC Agent1 is 301 from SiteC Agent2 is 302 from SiteC...

I have both the PJSIP add and the chan_sip way of adding SIP headers in there. The Verbose is showing the variable value is there. The INVITE to PJSIP/Agent1 does not include either X-My-DNID or X-My-DNID2 headers. exten => 1234,1,Verbose(X-My-DNID:${MY_DNID}) same => n,Set(X-My-DNID=${MY_DNID}) same => n,Set(PJSIP_HEADER(add,X-My-DNID2)=${MY_DNID}) same => n,Dial(PJSIP/Agent1) From: asterisk-users-bounces at lists.digium.com [mailto:aste...

...olve this issue. The puppetmaster starts correctly and so does the puppet agent, which receives the update correctly if I restart the puppet agent service manually or during the timed updates; however, if I perform an "puppet kick", it just fails with the following error: Triggering agent1.example.org Host agent1.example.org failed: Got 1 failure(s) while initializing: change from directory to file failed: Could not set ''file on ensure: Is a directory - /var/lib/puppet/facts agent1.example.org finished with exit code 2 Failed: agent1.example.org I am running puppet 2.6.4,...

...lement using the Queue app, but which I had thought would be commonplace... 1) (this bit works fine) I want a queue caller to have access to the basic set of agents initially, with an overflow to additional agents if they are busy - This is done using penalty: queues.conf: member => SIP/dev1,0,Agent1 member => SIP/dev2,0,Agent2 member => SIP/dev3,1,Agent3 is overflow 2) But, after 60 seconds, I want Agent 3 to be included whether the 1 and 2 are busy or not. None of the queuerules options seem to achieve this because regardless of which agents are included or not, the penalty used to gro...

...9s holdtime), C:28, A:3, SL:57.1% within 20s debian:/# asterisk -rx "show queues" bookingsq has 1 calls (max 100) in 'ringall' strategy (9s holdtime), C:28, A:3, SL:57.1% within 20s Members: SIP/agent2 (dynamic) has taken 11 calls (last was 386 secs ago) SIP/agent1 (dynamic) has taken 16 calls (last was 1566 secs ago) Callers: 1. Zap/4-1 (wait: 0:08) debian:/# I'm on asterisk 1.0_stable - has this been fixed in head, is it a known issue? I was unable to find anything about it in a search of previous list posts... regards, Julien Levi

...ave impmemnted ringall strategy. Now when first call comes it ends up with agent 1, when secnd call comes it continue wait in queue and doesn't go to agent 2 and when agent one is free it goes to this agent. I have set penalties in queue.conf. I have monitered my queue and witnessed that my agent1 status shows Not In Use and Agent 2 also same status is this the reason behind this. I have copied my queue show results below.please help . how do I change this stauts problem callcenter*CLI> queue show myqueue has 0 calls (max unlimited) in 'ringall' strategy (14s holdtime),...

...supervisor telling me today that a certain agent seemed to be getting most of the calls - and when I checked, out of 50 inbound calls, that unlucky person had over 60% of them (we had 4 agents logged in). Is this a "designed behaviour" ? What I expected roundrobin to do was to call Agent1 Agent2 Agent3 Agent4 in that order, moving to the next agent on the next call. If Agent2 is busy (but was next on the list), I would expect the queue to call Agent3 instead. Am I missing something ? All agents are statically defined members, using AgentCallBackLogin to login in and out of the...

...ngall member=>Agent/1,2 member=>Agent/2,1 member=>Agent/3,1 member=>Agent/4,1 [queue_2] strategy=ringall member=>Agent/1,1 member=>Agent/2,2 member=>Agent/3,2 member=>Agent/4,2 But when a call enters queue_1 or queue_2 it allways rings everyone directly without checking if Agent1 is available or not. It should distribute the calls from queue_1 to the other agents only when agent/1 is unavailable and agent/1 should only get calls from queue_2 when all other agents of queue_2 are unavailable Erik Versaevel

Hello. I've got 1 queue setup with 2 possible agents. Agent 1 is logged in and awaiting a call via AgentCallback. Agent 2 has not logged in. An outsider (caller A) calls in and is placed in the queue, cytelcs. Agent 1's phone rings and Agent1 and A talk. While they are talking, caller B calls in. Caller B is correctly placed in the queue and hears music, however this shows up in asterisk console: app_queue.c:743 wait_for_answer: No one is answering queue 'cytelcs' Why is that showing up? Agent 1 is still logged in and is curr...

Perhaps I was a little too hasty in my conclusions of dysfunctional fax on the SPA-2000. It turns out I have a one way audio problem on line one of my SPA-2000. I have all the correct settings according to the comments in the wiki, but the problem persists. However, if I do a hook flash out of and back in to the call that isn't transmitting audio, it works fine. My sip.conf entry for the

Does IAX2 support a video call ? Jerry

...to an issue today as I began to transition into a production environment from my Puppet testbed. I am using Puppet Enterprise 2.7 for Ubuntu (x64) and ran through the Installer and configured the Console, Cloud Provisioner, and Master on the same box. This all went well. I then began setting up agent1 for testing and after installing PE, updating the environment in the agent''s puppet.conf, signing the agent''s cert, I tried to do a puppet agent -td. This failed with the error: *err: Could not retrieve catalog from remote server: Error 400 on SERVER: Access denied for user ...

** I installed PE Master on one VM and Agents on two VMs pointing to master . Agent1 VM 64 bit works fine , but agent2 VM 32 bit fails with below error. Only difference is architecture. One more note both the agent nodes were accepted from Dashboard,so master has both the certificates. Any help will be greatly appreciated. puppet-enterprise-3.1.0-el-6-i386]# puppet agent --test...

Hi, I am new in puppet, and I just wonder whether it is possible to create multiple levels of puppet masters. Can puppet work this way? First-level(master): root-master Second-level(masters): master1, master2 Third-level nodes(as agents): agent1, agent2, agent3, agent4 All master nodes in the second-level are agents of root-master, and each of third-level nodes is an agent of an second-level master node. Thanks very much. -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To pos...

...on an extension clears any previous agents currently on that extension like: 1. agent 1 login to extension1 2. agent 2 login to extension1 3. agent 2 logout agent 1 and 2 logged out Is this how it should work? I am using current cvs. Thanks Jack agent => 0,,nullagent agent => 2000,1234,agent1 -- ;login on 8600 exten => 8600,1,AgentCallbackLogin(||${CALLERIDNUM}@local) exten => 8600,2,Hangup ;logout on 8601 exten => 8601,1,AgentCallbackLogin(0|s|${CALLERIDNUM}) exten => 8601,2,Dial(Local/8602/n,,D(#)) exten => 8602,1,AgentCallbackLogin(0|'#') exten => 8602,2,H...

I am reading at http://www.asteriskguru.com/tutorials/queues.html They are using member in both static and dynamic method. member => <technology>/XXXX -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110519/ec8d19e1/attachment.htm>

...4@default:1 Up MeetMe(8600054) Local/78600052@defau 78600052@default:1 Up MeetMe(8600052|q) Local/78600052@defau 8309@default:3 Up Wait(3600) SIP/primus-2ed8 8600052@default:1 Up MeetMe(8600052) Zap/pseudo-104079549 s@default:1 Rsrvd (None) SIP/agent1-32b5 8600054@default:1 Up MeetMe(8600054) Zap/pseudo-204709889 s@default:1 Rsrvd (None) SIP/agent8-d3ab 8600056@default:1 Up MeetMe(8600056) SIP/agent5-ec77 8600051@default:1 Up MeetMe(8600051) Zap/pseudo-926666046 s@default:1 Rsrvd (...