Hello there, I've just installed R for Windows 1.8.0 and I'm experiencing problems with help.start(). It opens the help page as it supposed to do, then I go to "Search Engine & Keywords", but when I click anything there, it returns me a (aparently) JavaScript error, something like "The object does not support this method or property". The Search Engine doesn't work as well. I tried to open with Internet Explorer 6 and Mozilla (the last one). Have anybody already seen this problem? Thanks, Henrique.
No, so looks like a problem with your browser/OS. Are you sure you have working Java and JavaScript? Both a fully patched IE6 and Netscape 7.1 work for me (as do Opera 6 and Mozilla 1.2). On Fri, 31 Oct 2003, Henrique Patr?cio Sant'Anna Branco wrote:> Hello there, > I've just installed R for Windows 1.8.0 and I'm experiencing problems with > help.start(). > It opens the help page as it supposed to do, then I go to "Search Engine & > Keywords", but when I click anything there, it returns me a (aparently) > JavaScript error, something like "The object does not support this method or > property". > The Search Engine doesn't work as well. > I tried to open with Internet Explorer 6 and Mozilla (the last one). > Have anybody already seen this problem? > Thanks, > Henrique. > > ______________________________________________ > R-help at stat.math.ethz.ch mailing list > https://www.stat.math.ethz.ch/mailman/listinfo/r-help > >-- Brian D. Ripley, ripley at stats.ox.ac.uk Professor of Applied Statistics, http://www.stats.ox.ac.uk/~ripley/ University of Oxford, Tel: +44 1865 272861 (self) 1 South Parks Road, +44 1865 272866 (PA) Oxford OX1 3TG, UK Fax: +44 1865 272595
On Fri, 2003-10-31 at 15:05, Henrique Patr?cio Sant'Anna Branco wrote:> Hello there, > I've just installed R for Windows 1.8.0 and I'm experiencing problems with > help.start(). > It opens the help page as it supposed to do, then I go to "Search Engine & > Keywords", but when I click anything there, it returns me a (aparently) > JavaScript error, something like "The object does not support this method or > property". > The Search Engine doesn't work as well. > I tried to open with Internet Explorer 6 and Mozilla (the last one). > Have anybody already seen this problem? > Thanks, > Henrique.This has been discussed previously. It is tied to having both Java and JavaScript functioning in your browser. If Java is installed on your computer, be sure that both are enabled in your browser. Both must be functional in order to use the help.start() search engine which is a java applet. The following link provides information for Mozilla 1.5, which is the latest version, regarding installing Java: http://www.mozilla.org/releases/mozilla1.5/installation-extras.html There is also a FAQ at Sun here: http://www.java.com/en/download/help/enable_browser.jsp If you do not have Java installed on your computer yet, you can go here: http://www.java.com/en/download/help/auto_install.jsp for instructions on how to download and install it. HTH, Marc Schwartz
Henrique, I often have the same problem in r-Help after doing Java development; it looks like a versioning conflict. Workaround: -- Use Netscape (never happened there) -- Totally uninstall Java runtime (make sure you got all versions), and reinstall it. There may be an easier way, but reinstallation is fast and efficient. Dieter