CentOS - Sep 2010 - Network cards not recognised

Hi,

We have a HP DL385 G6 server that is having an issue. Two of the 4 
network cards are not being recognised by Linux.

We have quite a few other servers with the same hardware and no issues 
but, before I call HP, I would like to make sure that I am not doing 
anything wrong :)

I have tried with the kernel that came with CentOS 5.5 and the updated 
one kernel-2.6.18-194.11.3.

I do an lspci and they're all there:

lspci | grep Eth
03:00.0 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709 
Gigabit Ethernet (rev 20)
03:00.1 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709 
Gigabit Ethernet (rev 20)
41:00.0 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709 
Gigabit Ethernet
41:00.1 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709 
Gigabit Ethernet

ifconfig -a
...
eth0      Link encap:Ethernet  HWaddr D8:D3:85:A7:E4:24
           UP BROADCAST RUNNING SLAVE MULTICAST  MTU:1500  Metric:1
           RX packets:185 errors:0 dropped:0 overruns:0 frame:0
           TX packets:111 errors:0 dropped:0 overruns:0 carrier:0
           collisions:0 txqueuelen:1000
           RX bytes:16394 (16.0 KiB)  TX bytes:18384 (17.9 KiB)
           Interrupt:217 Memory:fa000000-fa012800

eth1      Link encap:Ethernet  HWaddr D8:D3:85:A7:E4:26
           UP BROADCAST MULTICAST  MTU:1500  Metric:1
           RX packets:0 errors:0 dropped:0 overruns:0 frame:0
           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
           collisions:0 txqueuelen:1000
           RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)
           Interrupt:209 Memory:f8000000-f8012800
(no more ethX)
...

ethtool eth2
Settings for eth2:
Cannot get device settings: No such device
Cannot get wake-on-lan settings: No such device
Cannot get message level: No such device
Cannot get link status: No such device
No data available

If I do a search on /var/log/messages, all I get is the following
Sep 11 11:38:18 gs-prod-dwh01 kernel: bonding: bond1: Unable to set eth2 
as primary slave as it is not a slave.
(the cards are set as two bonds, bond0 with eth0, eth1 and bond1 with 
eth2, eth3):

lsmod shows that the bnx2 driver is loaded:
  lsmod | grep bnx
bnx2                  216653  0

/etc/modprobe.conf includes the following:
alias eth0 bnx2
alias eth1 bnx2
alias eth2 bnx2
alias eth3 bnx2

I have also tried to set eth2 and eth3 to use the bnx2x in 
/etc/modprobe.conf, but all to no avail.

Any suggestions?

Thanks

Gabriel

On Sat, Sep 11, 2010 at 9:37 AM, Gabriel Tabares
<gabriel.tabares at roboreus.com> wrote:
> ?Hi,
>
> We have a HP DL385 G6 server that is having an issue. Two of the 4
> network cards are not being recognised by Linux.
>
> We have quite a few other servers with the same hardware and no issues
> but, before I call HP, I would like to make sure that I am not doing
> anything wrong :)
>
> I have tried with the kernel that came with CentOS 5.5 and the updated
> one kernel-2.6.18-194.11.3.
>
> I do an lspci and they're all there:
>
> lspci | grep Eth
> 03:00.0 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709
> Gigabit Ethernet (rev 20)
> 03:00.1 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709
> Gigabit Ethernet (rev 20)
> 41:00.0 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709
> Gigabit Ethernet
> 41:00.1 Ethernet controller: Broadcom Corporation NetXtreme II BCM5709
> Gigabit Ethernet
Notice that two of the cards are Rev 20, two are not.

Look at each card to determine the Rev level of each card.

Then populate the machine with only the Rev 20 cards and see if you
get what you would expect.

Then populate the machine with only the non-Rev 20 cards and see if
you get what you would expect.

There are a number of articles found by Google that indicate you may
need to upgrade BIOS or use a later version of the driver.

kind regards/ldv