asterisk users - May 2013 - SMS Scenario

Hello;

I need two scenarios:

1) If someone sent SMS message, then we need to query information from the
database based on information sent by the SMS (like the name or the mobile
number), after querying from the database, we need to reply by the SMS. Can
asterisk do this? To which level?

2) I have vtiger CRM, and it is possible to send SMS (there is a button: send
SMS), the question is: what is the required to be able to send the message from
the vtiger CRM via asterisk SMS module?

Regards
Bilal
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.digium.com/pipermail/asterisk-users/attachments/20130501/26015dee/attachment.htm>

On Wednesday 01 May 2013, bilal ghayyad wrote:
> Hello;
> 
> I need two scenarios:
> 
> 1) If someone sent SMS message, then we need to query information from the
> database based on information sent by the SMS (like the name or the mobile
> number), after querying from the database, we need to reply by the SMS.
> Can asterisk do this? To which level?
SMS sending and receiving is all part of chan_extra.

When an SMS message comes in, Asterisk sets some channel variables and fires off
a call to an extension.  This can then call an AGI script to do various things 
with the message.

Variables that are set include:  ${SMSSRC} = the sender's number, ${SMSTXT}
=
the message text, ${SMSPDU} = the message PDU as hex digits.  You can pass 
these as parameters to the AGI script.
> 2) I have vtiger CRM, and it is possible to send SMS (there is a button:
> send SMS), the question is: what is the required to be able to send the
> message from the vtiger CRM via asterisk SMS module?
I haven't done much hacking in the internals of vTiger; but as it's all
web-
based, the chances are the "send SMS" button just calls a CGI script. 
This
can then issue an Asterisk command to send an SMS message.


All the fun stuff basically is done with external scripts  (AGI for Asterisk-
triggered events and CGI for web browser clicks).

-- 
AJS

Answers come *after* questions.