asterisk users - May 2010 - SPA-932 BLF Stays solid red for single extension

The receptionist at one of our offices called today to stay that there
is an extension on the SPA-932 console that has been solid red for a
few days now.  He has restarted the console and we restarted the phone
in question.  Still the light stays solid red despite the fact that
there are no calls in progress.  Since this isn't happening on any
other extension I am not sure what to look at.  Does anyone have any
advice on what might be causing this and where the first place I need
to look is?

Thank You,

-- 
Steve Anness

Try core show hints from CLI - since BLF is hint-driven (As best as I know),
you may have a "lagging hint".

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Anness
Sent: Friday, May 21, 2010 9:58 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] SPA-932 BLF Stays solid red for single extension

The receptionist at one of our offices called today to stay that there
is an extension on the SPA-932 console that has been solid red for a
few days now.  He has restarted the console and we restarted the phone
in question.  Still the light stays solid red despite the fact that
there are no calls in progress.  Since this isn't happening on any
other extension I am not sure what to look at.  Does anyone have any
advice on what might be causing this and where the first place I need
to look is?

Thank You,

-- 
Steve Anness

-- 
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