asterisk users - Apr 2007 - Asterisk Queue Call Transfer

Hi

I've configured the queue on my asterisk box and everything is working fine.
In my queue I've 3 agents logged in the queue. When call comes they are able
to receive the calls without any problem. But some time they are on break
and there extension rings and no one is there to answer the call (we don't
want them to log off from the queue) but we have one normal user in the same
asterisk box registered so I want he dial some thing from his phone and that
call should come to that normal user. Please advice.


thanks

arun
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20070419/c7d125ea/attachment.htm

Why don't you simply "pause" them when they are unavailable?
l.

In data Thu, 19 Apr 2007 14:33:52 +0200, Arun Kumar <arunvoip@gmail.com>  
ha scritto:
> Hi
>
> I've configured the queue on my asterisk box and everything is working
> fine.
> In my queue I've 3 agents logged in the queue. When call comes they are
> able
> to receive the calls without any problem. But some time they are on break
> and there extension rings and no one is there to answer the call (we  
> don't
> want them to log off from the queue) but we have one normal user in the  
> same
> asterisk box registered so I want he dial some thing from his phone and  
> that
> call should come to that normal user. Please advice.
>
>
> thanks
>
> arun


-- 
Home of QueueMetrics - http://queuemetrics.com