JR Richardson
2007-Apr-16 17:07 UTC
[asterisk-users] Re: Dial outbound trunk numbers in a round-robin sequence?
> > Hi All, > > > > Customer is requesting 1 incoming toll free #, that dial out to 4 > > different terminating numbers, not ring all at once but ring #1, then > > #2, then #3, then #4, then back to #1 consecutively on inbound calls, > > regardless if someone is on #1. So this is not like a hunt group, > > more like an agent queue set with a round-robin sequence. > > > > I know agents can do this, not too familiar with agents though. Any > > ideas on doing an inbound call 'group count' or using agents assigned > > to dial out instead of ring a SIP extension? > > > > Thanks. > > > > JR > > > Do you want this to be that if #1 dosent pick up after x amount of time > then > to go to #2 or if last call was at #2 then to now call #3 ?The latter, if the last call was answered on line 1, then call line 2, if last call was on 2, then call line 3 and so forth. JR