Hi Folks, I implemented an Asterisk 1.2.10 on a Debian GNU/Linux, and I have implemented a round robin queue (and a memory round robin queue too). Here I have one simple problem: - agent 1 (busy) - agent 2 (busy) - agent 3 (free) When someone call to my queue, the action of the queue is this: call agent 1, then call agent 2, and then call agent 3, that is free and finally ring. There is someway to my queue only call free agents? Thank you, Felipe Neuwald. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070110/61920b11/attachment.htm
I take it you aren't using chan_agent to send calls to agents. You might want to check voip-info.org for a few examples on how to implement this - this should give you the desired results. Felipe Neuwald wrote:> Hi Folks, > > I implemented an Asterisk 1.2.10 on a Debian GNU/Linux, and I have > implemented a round robin queue (and a memory round robin queue too). > > Here I have one simple problem: > > - agent 1 (busy) > - agent 2 (busy) > - agent 3 (free) > > When someone call to my queue, the action of the queue is this: > call agent 1, then call agent 2, and then call agent 3, that is free > and finally ring. There is someway to my queue only call free agents?