asterisk users - May 2006 - Still can't get asterisk to play voicemail files occasionally

Hi all, posted this previously, but didn't get a resolution... Maybe a
rewording would help.

A few times a week I will get a call from a user who has a new voicemail,
but they cannot play it. They go through the menus, hit 1 to play the
message, and immediately the 'post message' menu prompts them to delete
the
message. The actual voicemail file never gets played... This does NOT happen
with any sort of pattern, or on specific extensions.. It seems to be
happening occasionally systemwide. Now, I've downloaded these voicemail wav
files from the server to my local desktop, and they play fine... This is *
1.2.0 -- anyone have any clues what might be causing this or has anyone had
any sort of similar occurance? It's driving both me & my users nuts!!!

Thanks in advance, as always!!!

Dan

asterisk-users-bounces@lists.digium.com wrote on 05/30/2006 02:31:45 PM:
> Hi all, posted this previously, but didn't get a resolution... Maybe a
> rewording would help.
> 
> A few times a week I will get a call from a user who has a new 
voicemail,
> but they cannot play it. They go through the menus, hit 1 to play the
> message, and immediately the 'post message' menu prompts them to
delete
the
> message. The actual voicemail file never gets played... This does NOT 
happen
> with any sort of pattern, or on specific extensions.. It seems to be
> happening occasionally systemwide. Now, I've downloaded these voicemail
wav
> files from the server to my local desktop, and they play fine... This is 
*
> 1.2.0 -- anyone have any clues what might be causing this or has anyone 
had
> any sort of similar occurance? It's driving both me & my users
nuts!!!
> 
> Thanks in advance, as always!!!
> 
> Dan
> 
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...maybe this is the issue:

http://bugs.digium.com/view.php?id=6714

Bill
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Dan Elder wrote:
> Hi all, posted this previously, but didn't get a resolution... Maybe a
> rewording would help.
>
> A few times a week I will get a call from a user who has a new voicemail,
> but they cannot play it. They go through the menus, hit 1 to play the
> message, and immediately the 'post message' menu prompts them to
delete the
> message. The actual voicemail file never gets played... This does NOT
happen
> with any sort of pattern, or on specific extensions.. It seems to be
> happening occasionally systemwide. Now, I've downloaded these voicemail
wav
> files from the server to my local desktop, and they play fine... This is *
> 1.2.0 -- anyone have any clues what might be causing this or has anyone had
> any sort of similar occurance? It's driving both me & my users
nuts!!!
>
>   

Quoting Kevin Fleming, from earlier today,

"There have been hundreds of bugs fixed since 1.2 was released. I think

it would be much better if you just upgraded  :) "

Doug

-- Ben Franklin quote: "Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety."

Thanks Bill, will check this out, but from the bug report the problem linked
to below seems to happen when people are checking their vm as it's being
recorded. In the situation I'm looking at, the file will 'skip' to
the end
even after it's been sitting in the inbox for hours. I'm going to do
more
testing, but I'm guessing I'm not the best one to be trying to diagnose
the
issue.. Searched the bug tracker as well & didn't see any existing
issues
that seem similar.. Am I the only one who's ever had this problem?

Thanks again!
> A few times a week I will get a call from a user who has a new voicemail,
> but they cannot play it. They go through the menus, hit 1 to play the
> message, and immediately the 'post message' menu prompts them to
delete
the
> message. The actual voicemail file never gets played.
> I've downloaded these voicemail wav
> files from the server to my local desktop, and they play fine... This is *
> 1.2.0 -- anyone have any clues what might be causing this or has anyone
had
> any sort of similar occurance? It's driving both me & my users
nuts!!!
>
>...maybe this is the issue: 
>
>http://bugs.digium.com/view.php?id=6714