Hello all. Anybody around that is utilizing the PauseQueueMember and
UnpauseQueueMember applications? Or even the AddQueueMember and
RemoveQueueMember applications? I'm trying to set these applications up to
function in relation to the agent number, rather than the extension the
agent is at. I'm not having much luck. Anybody have any pointers or
suggestions on how to get these applications working based on the agent id
instead of the interface (which is basically the phone extension they are
at)?
Does it seem silly to anyone else that AgentCallbackLogin and AgentLogin
work relative to an Agent ID, but PauseQueueMamber works relative to the
interface? Makes things difficult to manage. I mean, PauseQueueMember
actually pauses the Agent on a single or all Queues, so there must be a way
to pass it the Agent ID rather than the extension. Perhaps
Pause/UnpauseQueueMember needs an overhaul or perhaps we need a PauseAgent
and UnpauseAgent...
Any help on this would be GREATLY appreciated!
Thanks,
Ben Ferguson
CirclePix.com IT
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20060126/4cb0c22b/attachment.htm
