Hello, I just bought a Snom-320 from ATAComm. I plugged it into my LAN, registered it with *, etc. All my other SIP gear is Sipura and works fine, both on the LAN and over the Internet. The new Snom seems like it can't process the audio from the handset mic. A steady tone is garbled, even on the LAN. I've contacted ATAComm, Snom and the company representing Snom in the US. So far, ATAComm hasn't helped at all. The tech just said "I dunno," and referred me to the US Snom rep co. Snom has replied, but the time zone differential and language barrier is making the process tedious. My * server is running Asterisk 1.0.9, zaptel 1.0.9.1, libpri 1.0.9. The frustrating part of this is that the Sipura gear works great. So, I have a hard time accepting that it's an * or LAN issue. Does anyone out there have Snom 320 phones in use? Are you experiencing garbled audio from the handset? Audio in works fine. But nobody can understand what I say back to them. I upgraded the Snom-320 to the latest firmware, v4.2, but that did not clear the problem. I've retooled so that I'm forcing ulaw, as I found that some folks have had bad luck with GSM. But I've tried both. Thanks Darren
Hello, On Tue, 20 Sep 2005, Darren Ellis wrote:> Hello, > > I just bought a Snom-320 from ATAComm. I plugged it into my LAN, > registered it with *, etc. All my other SIP gear is Sipura and works > fine, both on the LAN and over the Internet. > The new Snom seems like it can't process the audio from the handset > mic. A steady tone is garbled, even on the LAN. I've contacted > ATAComm, Snom and the company representing Snom in the US. So far, > ATAComm hasn't helped at all. The tech just said "I dunno," and > referred me to the US Snom rep co. Snom has replied, but the time zone > differential and language barrier is making the process tedious. > > My * server is running Asterisk 1.0.9, zaptel 1.0.9.1, libpri 1.0.9. > > The frustrating part of this is that the Sipura gear works great. So, I > have a hard time accepting that it's an * or LAN issue. > > Does anyone out there have Snom 320 phones in use? Are you experiencing > garbled audio from the handset? Audio in works fine. But nobody can > understand what I say back to them. > > I upgraded the Snom-320 to the latest firmware, v4.2, but that did not > clear the problem. > > I've retooled so that I'm forcing ulaw, as I found that some folks have > had bad luck with GSM. But I've tried both.We've had these problems with Snom 190s in conjunction with el-cheapo 5-Port Switches. If you run the Snom in such an environment try using another (better) switch or if you can attach the el-cheapo switch to the PC-Port of the Snom. Regards Torsten> > Thanks > > Darren > > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >-- Media Online Internet Services & Marketing GmbH Torsten Krueger torsten@nrw-online.de fon: 49-231-5575100 fax: 49-231-55751098 Kurze Str. 10 D-44137 Dortmund
You can always take a PCAP (Ethereal) trace from the phone's web page and analyze it with the RTP Statistics tool in Ethereal. That should give you a hint whats up with jitter & Co. CS> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of > Darren Ellis > Sent: Tuesday, September 20, 2005 10:01 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [Asterisk-Users] Snom-320 badly garbled audio > > Hello, > > I just bought a Snom-320 from ATAComm. I plugged it into my > LAN, registered it with *, etc. All my other SIP gear is > Sipura and works fine, both on the LAN and over the Internet. > The new Snom seems like it can't process the audio from the > handset mic. A steady tone is garbled, even on the LAN. > I've contacted ATAComm, Snom and the company representing > Snom in the US. So far, ATAComm hasn't helped at all. The > tech just said "I dunno," and referred me to the US Snom rep > co. Snom has replied, but the time zone differential and > language barrier is making the process tedious. > > My * server is running Asterisk 1.0.9, zaptel 1.0.9.1, libpri 1.0.9. > > The frustrating part of this is that the Sipura gear works > great. So, I have a hard time accepting that it's an * or LAN issue. > > Does anyone out there have Snom 320 phones in use? Are you > experiencing garbled audio from the handset? Audio in works > fine. But nobody can understand what I say back to them. > > I upgraded the Snom-320 to the latest firmware, v4.2, but > that did not clear the problem. > > I've retooled so that I'm forcing ulaw, as I found that some > folks have had bad luck with GSM. But I've tried both. > > Thanks > > Darren > > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > >