Most people seem quite positive about Snom phones, I cannot share this opinion. The displays are dying quite often, and firmware is buggy. I have tried every firmware from 4.5 up to 5.x and 6.04 but keep having problems with phones locking up or rebooting during an ongoing conversation. REALLY annoying for a phone that is advertised / targeted as a business class phone
Remco Barende wrote:> Most people seem quite positive about Snom phones, I cannot share this > opinion. > > The displays are dying quite often, and firmware is buggy. I have > tried every firmware from 4.5 up to 5.x and 6.04 but keep having > problems with phones locking up or rebooting during an ongoing > conversation. > > REALLY annoying for a phone that is advertised / targeted as a > business class phoneHave you tried already a guaranty exchange? bye Ronald Wiplinger
Interesting, I've never had a screen just die on me. Are you saying that the screen just stops working? As for firmware, I've always found that the best way to deal with problematic firmware is to talk to the company about it. Especially in a scenario like you're in, where everyone else seems happy with the firmware. It's very likely that Snom may not be aware of the problems you are experiencing. I can't say that I've ever had a Snom reboot in the middle of a conversation. I don't think my phones have ever just rebooted when I haven't asked them to. I would certainly talk to Snom about this. Alex On 5/19/06, Remco Barende <asterisk@barendse.to> wrote:> > Most people seem quite positive about Snom phones, I cannot share this > opinion. > > The displays are dying quite often, and firmware is buggy. I have tried > every firmware from 4.5 up to 5.x and 6.04 but keep having problems with > phones locking up or rebooting during an ongoing conversation. > > REALLY annoying for a phone that is advertised / targeted as a business > class phone > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Alex Robar alex.robar@gmail.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060519/659e216b/attachment.htm
On 5/19/06, Remco Barende <asterisk@barendse.to> wrote:> Most people seem quite positive about Snom phones, I cannot share this > opinion. > > The displays are dying quite often, and firmware is buggy. I have tried > every firmware from 4.5 up to 5.x and 6.04 but keep having problems with > phones locking up or rebooting during an ongoing conversation. > > REALLY annoying for a phone that is advertised / targeted as a business > class phoneHmmm... A random statement out of the blue... I assume that you meant to add "Does any kind soul have a suggestion to help out?" :-) I find that the snom phones can be over-sensetive to network glitches, which with the default configuration can cause a reboot (usually caused by cheap switches). Try changing the reboot on ethernet unplug setting to "ignore". It helps here. Steve
Remco Barende wrote:> Most people seem quite positive about Snom phones, I cannot share this > opinion. > > The displays are dying quite often, and firmware is buggy. I have tried > every firmware from 4.5 up to 5.x and 6.04 but keep having problems with > phones locking up or rebooting during an ongoing conversation. > > REALLY annoying for a phone that is advertised / targeted as a business > class phoneRemco, I have a dozen Snom 360s. One had a defective LCD that would become garbled after time. Snom support quickly confirmed that this was a known issue, and my vendor (voipsupply) quickly sent a replacement. I've never seen any lockups or reboots. I reboot the phones each night at midnight, just to be safe - try doing that to see if it reduces problems. I've posted a sample perl cron script at http://www.voip-info.org/wiki/view/Asterisk+phone+snom to show how. I use shielded ethernet cables ("STP") everywhere too. Try that - good grounding may be beneficial. It can't hurt, anyway. Snom support is pretty responsive. Try emailing support@snom.com; they have fixed some issues for me (for example, the clock was showing the wrong time due to daylight savings time problems). Try using a Grandstream GXP-2000 phone, and you'll see why people like the Snoms :-) Hope this helps - let us know if anything makes a difference! - Mike