asterisk users - Mar 2005 - CallerID - Broadvoice vs. VoicePulse

Until recently, I was using Broadvoice for my in/out calling thru
Asterisk.  I was extremely pleased to see that Broadvoice was actually
passing the callerid info (number and text) that I had set up on each
device in my SIP.CONF file.  I had PSTN users tell me that they were
actually seeing name and extension info when I called them from the
Asterisk box.

Last week, due to numerous user quality complaints with Broadvoice, I
started a VoicePulse Connect account.  I've tried both SIP and IAX2
setups, but can't get VoicePulse to pass the callerid from SIP.CONF in
similar fashion.  I can issue a SetCallerID command before I dial, but
it passes number only.

Any thoughts?

Also, any reason to pick IAX2 over SIP setup or vice-versa?

Thanks,
Adam

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On Mar 8, 2005, at 8:15 AM, Adam Robins wrote:
> Last week, due to numerous user quality complaints with Broadvoice, I
> started a VoicePulse Connect account.  I've tried both SIP and IAX2
> setups, but can't get VoicePulse to pass the callerid from SIP.CONF in
> similar fashion.  I can issue a SetCallerID command before I dial, but
> it passes number only.
>
> Any thoughts?
>
Voicepulse Connect doesn't support CallerID with Name. Supposedly they 
plan on adding it but if/when they do it will probably be an optional 
feature that carries an extra fee.
> Also, any reason to pick IAX2 over SIP setup or vice-versa?
>
I'm still not convinced that inbound DTMF works properly over IAX with 
VoicePulse. You might want to exercise that capability to see if one 
gives you better performance over the other and report back here. 
Supposedly, they know they have a problem with DTMF (and at least when 
combined with IAX) and that they need to upgrade software. Who knows 
what the exact problem is and whether or not they upgrade has been 
made. They don't like to keep customers informed of technical problems 
and progress in fixing them.

Also, I've had not luck faxing out from Voicepulse, at least when I'm 
using trunk mode.

-mark

--
Mark Eissler, mark@mixtur.com
Mixtur Interactive, Inc. -@- http://www.mixtur.com