asterisk users - Jan 2005 - TE410P card in an HP-Compaq DL380 G4 server

Hi,

Has anyone had success using a TE410P card in an HP-Compaq DL380 G4 
server?

For me the card is detected fine, but the system just never sees an 
interrupt from the card.  I've tried everything I can think of.  The card 
definitely works.

Its Fedora Core, but we also tried a stock 2.6.10 kernel.  We tried with 
and without Hyperthreading, with "noapic", we disabled all the
hardware we
could, etc etc...

So - has anyone used this combination successfully?

This customer has quite a thing for HP - so if the DL380 is going to be a 
problem, is there another rack-mount HP server that someone can vouch for 
with the TE410P?

Thanks,
Steve

On Mon, 2005-01-03 at 20:34 +0200, steve@daviesfam.org
wrote:
> Hi,
> 
> Has anyone had success using a TE410P card in an HP-Compaq DL380 G4 
> server?
> 
> For me the card is detected fine, but the system just never sees an 
> interrupt from the card.  I've tried everything I can think of.  The
card
> definitely works.
> 
> Its Fedora Core, but we also tried a stock 2.6.10 kernel.  We tried with 
> and without Hyperthreading, with "noapic", we disabled all the
hardware we
> could, etc etc...
> 
> So - has anyone used this combination successfully?
> 
> This customer has quite a thing for HP - so if the DL380 is going to be a 
> problem, is there another rack-mount HP server that someone can vouch for 
> with the TE410P?
Might want to check the archives, but I seem to remember a comment once
before about having to go into the BIOS and provision an IRQ for the
card before it will be seen properly. 
-- 
Steven Critchfield <critch@basesys.com>

On Mon, 3 Jan 2005, Steven Critchfield wrote:
> 
> Might want to check the archives, but I seem to remember a comment once
> before about having to go into the BIOS and provision an IRQ for the
> card before it will be seen properly. 
> 
Hi Steven,

Thanks for the suggestion - there is a (unique) IRQ assigned, though I did 
see that the actual IRQ that Linux sees in the end is not the one I 
assigned (even with "noapic").

Steve

> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of
> steve@daviesfam.org
> Sent: Monday, January 03, 2005 1:35 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4 server
>
>
> Hi,
>
> Has anyone had success using a TE410P card in an HP-Compaq DL380 G4
> server?
>
> For me the card is detected fine, but the system just never sees an
> interrupt from the card.  I've tried everything I can think of.  The
card
> definitely works.
>
> Its Fedora Core, but we also tried a stock 2.6.10 kernel.  We tried with
> and without Hyperthreading, with "noapic", we disabled all the
> hardware we
> could, etc etc...
>
> So - has anyone used this combination successfully?
>
> This customer has quite a thing for HP - so if the DL380 is going to be a
> problem, is there another rack-mount HP server that someone can vouch for
> with the TE410P?
I am using DL360 G3s with dual Xeon processors (Hyperthreading turned on)
with no problems.  I am running a Whitebox 2.4 kernel.

Karl Putz
>
> Thanks,
> Steve
>
> _______________________________________________
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>
>

I have 3 DL380 G4's in production, only difference that I can tell is that I
am running a 2.4.22 kernel.

Chris

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of
steve@daviesfam.org
Sent: Monday, January 03, 2005 11:35 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4 server

Hi,

Has anyone had success using a TE410P card in an HP-Compaq DL380 G4 
server?

For me the card is detected fine, but the system just never sees an 
interrupt from the card.  I've tried everything I can think of.  The card 
definitely works.

Its Fedora Core, but we also tried a stock 2.6.10 kernel.  We tried with 
and without Hyperthreading, with "noapic", we disabled all the
hardware we
could, etc etc...

So - has anyone used this combination successfully?

This customer has quite a thing for HP - so if the DL380 is going to be a 
problem, is there another rack-mount HP server that someone can vouch for 
with the TE410P?

Thanks,
Steve

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Hi Steve-

My customer has five DL320's and ten DL360's - all running asterisk with
TE410P's with no problems - no 380's though.  I'm using Fedora core
1
and 2.4.xxx kernel..

I'm assuming that you've done the correct initialization for the card:  
modprobe and ztcfg etc?  Sounds like a 2.6 kernel issue if so.

Regards
Scott Stingel
President,
Emerging Voice Technology, Inc.

www.evtmedia.com




steve@daviesfam.org wrote:
>Hi,
>
>Has anyone had success using a TE410P card in an HP-Compaq DL380 G4 
>server?
>
>For me the card is detected fine, but the system just never sees an 
>interrupt from the card.  I've tried everything I can think of.  The
card
>definitely works.
>
>Its Fedora Core, but we also tried a stock 2.6.10 kernel.  We tried with 
>and without Hyperthreading, with "noapic", we disabled all the
hardware we
>could, etc etc...
>
>So - has anyone used this combination successfully?
>
>This customer has quite a thing for HP - so if the DL380 is going to be a 
>problem, is there another rack-mount HP server that someone can vouch for 
>with the TE410P?
>
>Thanks,
>Steve
>
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users@lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>.
>
>  
>

HP servers are generally very solid machines.  Are you running SMP?
That could make a difference in IRQ behavior. 


Brian Greul
Texas Shirt Company
www.txshirts.com
713-802-0369 / 713-861-6261 (fax)

-----Original Message-----
From: steve@daviesfam.org [mailto:steve@daviesfam.org] 
Sent: Monday, January 03, 2005 2:04 PM
To: scott@evtmedia.com; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4
server



On Mon, 3 Jan 2005, Scott Stingel wrote:
> Hi Steve-
> 
> My customer has five DL320's and ten DL360's - all running asterisk
> with TE410P's with no problems - no 380's though.  I'm using
Fedora
> core 1 and 2.4.xxx kernel..
> 
> I'm assuming that you've done the correct initialization for the
card:
> modprobe and ztcfg etc?  Sounds like a 2.6 kernel issue if so.
Hi Scott,

Confident the config was done right - took zaptel.conf/zapata.conf off a
tc2120 box in which the card works fine.

We'll try a 2.4 kernel - thanks for your advice too!

Steve

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I really am at my wits end about this one. Some people report this
card and server working fine while others (like myself) can't get it
going no matter what. I have been told by the Digium distributor in
our country that this card simply "not compatible with some
motherboards". Sounds very weak for such an expemsive card....


On Tue, 04 Jan 2005 17:15:54 +1100, Adam Goryachev
<adam@websitemanagers.com.au> wrote:
> Just wondering, has anyone tried asking HP/Compaq about this problem?
> Since it *ONLY* shows up on their servers, and only on specific models,
> perhaps they cut one corner too many?
> 
> Regards,
> Adam
> 
> On Tue, 2005-01-04 at 17:05 +1100, Eric Bishop wrote:
> > And I thought it was just me going crazy. I have the exact same issue
> > on a  HP-Compaq DL360 G4 server (1U rackmount version). I have tried
> > everything that has been mentioned here and more. Even replaced the
> > TE410P card (so know it's not the card). I have tried with FC2,
FC3
> > and RHEL 3. Have tried kernel 2.4.X and 2.6.X. Have tried vanilla
> > kernels and stock fedora kernels. Have tried every known BIOS tweak. I
> > have tried a different card in the slot (firewire card) and that does
> > show interrupts, but no matter what I do I can't get the TE410P to
> > show any interrupts. Loading the zaptel driver appears to work but the
> > lights on the TE410P just go off (rather than the normal blinking). My
> > /proc/interrupts always looks as follows:
> >
> > If anyone has the solution to this I owe you big!
> >
> >
> 
> > On Tue, 4 Jan 2005 09:36:47 +1000, Joshua McAdam
<josh@tlmtech.com> wrote:
> > >
> > > I'm also having the same problem at the moment with a DL380
G4 SMP,
> > >
> > > I've tried Redhat 8.0, with smp and non smp stock 2.4 kernels
and also a
> > > vanilla 2.4.22, SuSe 9.0 with smp and non smp stock 2.4 kernels.
> > >
> > > I've also tried SuSe 9.1 x86-64 (with 2.6 SMP & Non SMP)
with no success.
> > >
> > > I've tried with hyperthreading on and off, I/O Prefetch etc
on and off
> > > within the BIOS - pretty much anything I thought could make a
difference...
> > >
> > > I've also tried the card in all 3 PCI slots in the above
configurations...
> > >
> > > Anyone got any other ideas?
> 
>

On Mon, 3 Jan 2005 steve@daviesfam.org wrote:
> Has anyone had success using a TE410P card in an HP-Compaq DL380 G4 
> server?
Thanks for all the postings on this thread.

I have a new and completely untested theory - the G4 has the option of a
non-hotplug or a hotplug PCI riser cage.  My new theory is that my
problems with the TE410P have something to do with hotplug.

Now I don't know what riser cage my customer ordered, but I see it has two 
slots with "quick release clips" holding the cards in, one with a
screw.
So just maybe the quick-release implies hotplug.

I don't know much about PCI-Hotplug, but there's an option in the kernel
config about having a Compaq PCI Hotplug controller.  Do I have one of 
those?...

I see some irq related stuff in the source of the compaq hotplug driver in 
the kernel - so perhaps I'm not loading that, or it doesn't work on the 
DL380 G4 right...

Maybe even if I don't have the hotplug riser I still need this driver...

Steve

On Monday 03 January 2005 19:34, steve@daviesfam.org
wrote:
> Has anyone had success using a TE410P card in an HP-Compaq DL380 G4
> server?
We're struggeling with the same thing right now. We have several TE410Ps 
working on DL380G3s, but have so far been unsuccessful in getting it to work 
on the G4.

Our G4 config is dual xeon 3.6ghz, 2gb ram, kernel 2.6.10 and 2.4.28.

zaptel and wct4xxp modules loads fine. At this point the flashing red lights 
on the wct4xxp are turned off. zttool shows all spans are OK, no matter if 
there are anything plugged in.

-- 
Regards,
Tais M. Hansen
ComX Networks A/S
Tel: +45-70257474
Fax: +45-70257374
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Make sure you has a span defined for each port on the TE410P. With out
signaling it would not take interrupts.
 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Karl H.
Putz
Sent: Monday, January 10, 2005 12:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4
server

I have been having this exact problem with a Tatung dual EMT-64 server
as
well.

I have been trying to get a TE410P running and all looks great, driver
loads, runs ztcfg OK, etc. but no interrupts are ever processed.

One additional piece of info that I have not seen in this thread is that
I
am able to successfully start and run a T100P card in this system.  In
the
same PCI slot, wct1xxp driver built from the same CVS HEAD version as
the
wct4xxp.

Just hoping this might shed some light on the problem for any Digium
folks
monitoring the forum.


Karl Putz



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Has anyone also logged a support call with Digium, it has to be either the
card, Linux or the Zaptel drivers.

Steve


-----Original Message-----
From: Joshua McAdam [mailto:josh@tlmtech.com] 
Sent: 14 January 2005 06:30
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4 server

Has anyone logged a support issue with HP on this one?

I still haven't been able to get it working so far,
So I'm going to log a support issue here in australia to see what HP can do
about this and was wondering if anyone else has.

Josh

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Alexander
Lopez
Sent: Monday, 10 January 2005 4:22 PM
To: karlp@fortephones.com; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: RE: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4 server

Make sure you has a span defined for each port on the TE410P. With out
signaling it would not take interrupts.
 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Karl H.
Putz
Sent: Monday, January 10, 2005 12:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4
server

I have been having this exact problem with a Tatung dual EMT-64 server
as
well.

I have been trying to get a TE410P running and all looks great, driver
loads, runs ztcfg OK, etc. but no interrupts are ever processed.

One additional piece of info that I have not seen in this thread is that
I
am able to successfully start and run a T100P card in this system.  In
the
same PCI slot, wct1xxp driver built from the same CVS HEAD version as
the
wct4xxp.

Just hoping this might shed some light on the problem for any Digium
folks
monitoring the forum.


Karl Putz



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On Fri, 2005-01-14 at 09:23 +0000, Steve Hanselman
wrote:
> Has anyone also logged a support call with Digium, it has to be either the
> card, Linux or the Zaptel drivers.
You missed the obvious "or the HP Compaq DL380 G4 server"....

Regards,
Adam

I'm assuming that other non Digium cards work in it, but yes, you're
right.

Has anybody run any other PCI cards in those slots under Linux and seen
interrupts from those cards?

Steve


-----Original Message-----
From: Adam Goryachev [mailto:mailinglists@websitemanagers.com.au] 
Sent: 14 January 2005 09:51
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4 server

On Fri, 2005-01-14 at 09:23 +0000, Steve Hanselman
wrote:
> Has anyone also logged a support call with Digium, it has to be either the
> card, Linux or the Zaptel drivers.
You missed the obvious "or the HP Compaq DL380 G4 server"....

Regards,
Adam

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Any interrupts would be useful, that's the issue, the interrupt count is
zero.

-----Original Message-----
From: Matt Riddell [mailto:matt.riddell@sineapps.com] 
Sent: 14 January 2005 11:16
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4 server

Steve Hanselman wrote:
> I'm assuming that other non Digium cards work in it, but yes,
you're
right.
> 
> Has anybody run any other PCI cards in those slots under Linux and seen
> interrupts from those cards?
You'd be hard pressed to find a standard card requiring accurate 
interrupts 1000 times per second...

-- 
Cheers,

Matt Riddell
_______________________________________________

http://www.sineapps.com/news.php (Daily Asterisk News - html)
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Hi Peter,

Basically they told me that they have several people complaining of
the problem with G4 series servers and they their hardware engineers
are going to order some of these servers and look into it. Currenly
the only "solution" they have is to use a different motherboard.....


On Fri, 14 Jan 2005 16:10:10 +1030, Peter Childs
<peter.childs@nec.com.au> wrote:
> 
>  Gday Eric.
> 
>  Re: TE410P w/DL380 G4 no interrupts.
> 
>  Did you ever get a resolution to this issue.
> 
>  I have something similar in the newest version of the NEC rack mounted
> servers where
>  the older versions of the servers worked fine.
> 
>  3 days going and I'm going to pour some petrol on this box fairly
shortly,
> and I think I
>  will feel much better :)
> 
>  Cheers,
>   Peter
> 
>

On Fri, 14 Jan 2005, Steve Hanselman wrote:
> Has anyone also logged a support call with Digium, it has to be either the
> card, Linux or the Zaptel drivers.
> 

Yes of course - we have a call open.

Steve

On Sat, 15 Jan 2005, Begumisa Gerald M wrote:
>     > Yup, I found their support very unhelpful and unwilling to go the
>     > extra (or even the first) mile......
> 
> Might ACPI (not APIC) have anything to do with this condition?  I once had
> a hard time with a bunch of cards which were not taking interrupts.  I
> disabled ACPI interrupt routing (from the grub boot prompt, put
> pci=noacpi) and everything started working.  Well, these were TDM400P
> cards (5 of them) anyway with a different type of machine altogether but
> it just might be worth checking out.

I did try pci=noacpi and also compiling the kernel with it turned off - 
both to no avail.

Steve

Can anybody who has got a working DL360 G3 or G4  with the TE410P
showing interrupts please be kind enough to post to the list their
BIOS version and settings as well as their zaptel.conf and
zapata.conf. Also useful would be the the output of cat
/proc/interrupts. If you had trouble getting it going and got it going
would you also be kind enough to tell us how?


On Mon, 17 Jan 2005 08:14:07 +1030, Peter Childs
<peter.childs@nec.com.au> wrote:
> 
>  Thanks for that.  I'll keep an eye on the list, and cross my fingers
:)
> 
>  Cheers,
>   Peter
> 
> -----Original Message-----
> From: Eric Bishop [mailto:asterisk.eric@gmail.com]
> Sent: Saturday, 15 January 2005 12:06 PM
> To: Peter Childs; Asterisk Users Mailing List - Non-Commercial
> Discussion
> Subject: Re: [Asterisk-Users] TE410P card in an HP-Compaq DL380 G4
> server
> 
> Hi Peter,
> 
> Basically they told me that they have several people complaining of
> the problem with G4 series servers and they their hardware engineers
> are going to order some of these servers and look into it. Currenly
> the only "solution" they have is to use a different
motherboard.....
> 
> On Fri, 14 Jan 2005 16:10:10 +1030, Peter Childs
> <peter.childs@nec.com.au> wrote:
> >
> >  Gday Eric.
> >
> >  Re: TE410P w/DL380 G4 no interrupts.
> >
> >  Did you ever get a resolution to this issue.
> >
> >  I have something similar in the newest version of the NEC rack
mounted
> > servers where
> >  the older versions of the servers worked fine.
> >
> >  3 days going and I'm going to pour some petrol on this box fairly
> shortly,
> > and I think I
> >  will feel much better :)
> >
> >  Cheers,
> >   Peter
> >
> >
> 
>

RMA your non-functional card and get one with a new firmware they are
trying
 that fixes the issues with the Intel E75xx chipsets.

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Tony
Mountifield
Sent: Monday, 7 February 2005 6:53 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Re: TE410P card in an HP-Compaq DL380 G4
server


In article <ALEILFMGFICKFNJPBPALAELKCDAA.peter.childs@nec.com.au>,
Peter Childs <peter.childs@nec.com.au> wrote:
>
>  Contact Digium Support.   They have been very helpful with this issue
>  (mention your using the G4 server with the Intel E7520 Chipset..)
So do they have a solution? What is it?

Cheers
Tony

Hello list,

Did anyone already get the T410P card running in an
HP-Compaq DL380 G4 server? If yes, how?

I'm using Fedora Core 3 with 2.6.11-1.35_FC3smp Kernel package.

Thanks in advance,
Roland