asterisk users - Jun 2004 - FXO Issues

All,
 
Experiencing some issues on my FXO lines. If a call comes in on an FXO
and then get transferred to another FXO (say to call someones cell
phone), those two lines will stay tied together indefinitely. This
happens to us when we transfer an incoming call to our on call guys
after hours and on weekends. We have installed 3 other * boxes and they
do the same thing. 
 
We use a Adit Channel bank for all incoming FXO and the other installs
use multiple 1 port digium FXO cards or a combination of the 1 port and
4 port FXO cards.
 
Has anyone else experienced this and if so how did you fix it?
 
Thanks in advance....................>Greg
 
 
Gregory P. Scasny
Golden Technologies Inc.
http://www.golden-tech.com <http://www.golden-tech.com/> 
219-462-7200
 
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> Experiencing some issues on my FXO lines. If a call comes in on an FXO and
then get
transferred to another FXO (say to call someones cell
> phone), those two lines will stay tied together indefinitely. This happens
to us when we
transfer an incoming call to our on call guys after
> hours and on weekends. We have installed 3 other * boxes and they do the
same thing.
> 
> We use a Adit Channel bank for all incoming FXO and the other installs use
multiple 1 port
digium FXO cards or a combination of the 1 port
> and 4 port FXO cards.
> 
> Has anyone else experienced this and if so how did you fix it?
If you're using plan old pstn analog lines, put a voltmeter on the
analog line to see if you have call supervision coming from the telco.
You should see the voltmeter either dip to zero volts for about a
half second, or, voltage reverses for some short period of time.
That should occur within a few seconds after the caller hangs up.
Exactly "when" that occurs varys by central office switch
manufacturer.

If you don't see any form of supervision, then you have to implement
some sort of timer, tone detection, etc. You can also talk to your
telco engineering/tech folks to see they have any options for call
supervision. (The sales office won't have a clue in most cases.)

Other choices might include changing your pstn lines from loop start
to E&M signaling, etc.

Thanks for the advice, checked it with a VOM and sure enough, it had
remote disconnect supervision coming down the line, but we didn't have
the dip switches on the FXO card on the ADIT switched correctly. Once we
did that all is good.

Thanks again.........>G

Gregory P. Scasny

Golden Technologies Inc.

http://www.golden-tech.com

219-462-7200

-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Rich Adamson
Sent: Friday, June 18, 2004 9:31 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] FXO Issues
> Experiencing some issues on my FXO lines. If a call comes in on an FXO
and then get 
transferred to another FXO (say to call someones cell
> phone), those two lines will stay tied together indefinitely. This
happens to us when we 
transfer an incoming call to our on call guys after
> hours and on weekends. We have installed 3 other * boxes and they do
the same thing.
> 
> We use a Adit Channel bank for all incoming FXO and the other installs
use multiple 1 port 
digium FXO cards or a combination of the 1 port
> and 4 port FXO cards.
> 
> Has anyone else experienced this and if so how did you fix it?
If you're using plan old pstn analog lines, put a voltmeter on the
analog line to see if you have call supervision coming from the telco.
You should see the voltmeter either dip to zero volts for about a
half second, or, voltage reverses for some short period of time.
That should occur within a few seconds after the caller hangs up.
Exactly "when" that occurs varys by central office switch
manufacturer.

If you don't see any form of supervision, then you have to implement
some sort of timer, tone detection, etc. You can also talk to your
telco engineering/tech folks to see they have any options for call
supervision. (The sales office won't have a clue in most cases.)

Other choices might include changing your pstn lines from loop start
to E&M signaling, etc.


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