Hi all,
We've been experimenting with the app_queue application, and it works
quite well. The only problem we encountered was that outgoing calls (to
the operators) aren't logged in CDR.
Example,
* operators dial a specific number/extension, and AddQueueMember(..) runs
(they get added without any problems), and they Hangup.
* normal users dial the support/hotline number, get added to the queue,
and the app_queue starts dialing to all the available numbers/members
in that queue until one picks up
The problem (or feature) is that when the application start to dial to
all the available members, if one member picks up the phone, those
details (nr of operator, calltime, ..) don't get recorded in cdr.
Is this intentionally ? Or a bug/feature request that has to be added to
the bugtracker ?
Thanks in advance.
