asterisk users - Feb 2004 - How do I provide redundancy and reliability w/ Asterisk?

I'm trying to set up an Asterisk system for a small office, and one thing
I haven't figured out yet is how to best provide reliability.  One way
to go seems to be a T1 for all my incoming phone lines.  What if that T1
goes down?  Can I use mutiple POTS lines in conjuction with a T1, all
connecting to my Asterisk server?

What if my Asterisk server fails?  Should I use two Asterisk servers, one
connected to the T1 and one to the POTS lines?

Thanks,
P.

-- 
Philip J. Hollenback
philiph@pobox.com
http://www.hollenback.net

phollenback@pobox.com wrote:
>I'm trying to set up an Asterisk system for a small office, and one
thing
>I haven't figured out yet is how to best provide reliability.  One way
>to go seems to be a T1 for all my incoming phone lines.  What if that T1
>goes down?  Can I use mutiple POTS lines in conjuction with a T1, all
>connecting to my Asterisk server?
>
>What if my Asterisk server fails?  Should I use two Asterisk servers, one
>connected to the T1 and one to the POTS lines?
>
>Thanks,
>P.
>
>  
>
Its all come down to how critical the telephone service is to your 
business, and how much money you have..

I would say that if you are that worried about your Telco not providing 
a reliable service than you should maybe look at using another Telco..

After that its just redundancy, doubling up on everything.. Hard drives 
running RAID and dual power supplies, maybe a complete spare server to 
plug in if the first fails..

At the end of the day you need to decied what uptime you REQUIRE and how 
much money you have to spend and try and get the two as close together 
as possible..

Later..

> I'm trying to set up an Asterisk system for a small office, and one
thing
> I haven't figured out yet is how to best provide reliability.  One way
> to go seems to be a T1 for all my incoming phone lines.  What if that T1
> goes down?  Can I use mutiple POTS lines in conjuction with a T1, all
> connecting to my Asterisk server?
As far as a PRI going down -- it's as likely as your POTS lines going down, 
IMO.  Perhaps a little more so but in the end I have been in telephony 
(dial-up internet) for close to 6 years now and on anything from single T1 
PRIs to multiple DS3s, I have never had their end go down once it was 
provisioned.  

I _did_ have the very unlucky experience of having a double-controller 
failure on an M13 with no controllers handy once...  And to add insult to 
injury UPS had lost the package from CAC not once, but twice.
> What if my Asterisk server fails?  Should I use two Asterisk servers, one
> connected to the T1 and one to the POTS lines?
What I am doing (equipment is ordered, just waiting on it now)
two * servers running identical hardware:
- Dual power supplies
- Linux software RAID1 on hot-swappable SCA drives
- Single-proc P4 (dual proc mobo for expansion)
- TE410P

We're talking CDN$3800-4200 systems.  The dual power supplies really adds a 
lot to the cost, and the TE410Ps aren't cheap, either.  These are 
SuperMicro 4U systems.  I looked at Dell and yes with warranty and 
everything the systems were nice, but I couldn't justify purchasing 
proprietary PC hardware in the end.

Both these systems are online all the time, but in a hot-failover instead of 
load balancing configuration.  My telco's PRI (one right now) plugs in to a 
little black box which has three T1 ports on it.  PRI goes in one side, and 
two * servers to the other two ports.  The box monitors the T1 for alarms 
and will physically route the T1 to the other port should any alarms come 
up.  I saw this box on ebay once and have not been able to remember the 
name of it.  If anyone has a name for a manufacturer, I would certainly 
appreciate it.  It's my missing link at this time.

Each power supply plugs in to a UPS which is connected to alternate sides of 
the incoming 240VAC.  (remember electricty 101?  North American power comes 
in as two 120VAC lines and a neutral and are 180 degrees out of phase.  If 
you're lucky enough to get three phase it's three hots 120 degrees
apart,
but we don't have that at the colo, just at the plant.  :-) -- that way if 
we lose a phase (it's happened before) we're covered, and if we lose
both
phases the UPSes are there.

I do not have redundant internet links but will have two network switches, 
one on each UPS -- I don't care if VOIP calls don't go through, but I
need
the closet to be able to communicate.  :-)

Anyway yes if a * box goes down you lose all your current calls, but that 
isn't a (big) issue for me.  The bigger issue is that when I go to place a 
call that it gets through.

I will have one POTS line at the office, but it won't be hooked up to a 
computer.  It will be wired to a regular phone with no bells and whistles, 
and will be for emergencies.  It won't be equivalent to any of the DIDs.

The advantage to this setup is that while it breaks the hot-failover, I can 
definitely test things on one box without causing hassles on the other, and 
upgrades are trivial.

Regards,
Andrew