Tom Diehl
2005-Oct-04 12:56 UTC
[Nut-upsuser] Problems connecting to APC/Smart-UPS 3000 RM
Hi all, I have an APC/Smart-UPS 3000 RM that I am trying to connect to nut via the usb port. I have nut running just fine on several other machines using APC ups's via the serial ports but this usb thing is making me crazy. If I do a "/sbin/newhidups -u root -D -a PS1" it recgonizes the ups and dumps a bunch of information like below: (porky pts12) # /sbin/newhidups -u root -D -D -a PS1 Network UPS Tools: New USB/HID UPS driver 0.23 (2.0.2) debug level is '2' Opening new device (051D/0002) Found 0x51d - Manufacturer : American Power Conversion - Product : Smart-UPS 3000 RM FW:666.6.D USB FW:2.4 - Serial Number: JS0438010331 HID descriptor retrieved (Reportlen = 1218) Report descriptor retrieved (Reportlen = 1218) found 1 (1218) Report Descriptor size = 1218 Detected an UPS: American Power Conversion/Smart-UPS 3000 RM FW:666.6.D USB FW:2.4 Path: UPS.PowerSummary.iSerialNumber Path: UPS.PowerSummary.iManufacturer Path: UPS.PowerSummary.iOEMInformation Path: UPS.PowerSummary.iDeviceChemistry Path: UPS.PowerSummary.Rechargeable Path: UPS.PowerSummary.CapacityMode Path: UPS.PowerSummary.DesignCapacity Path: UPS.PowerSummary.FullChargeCapacity Path: UPS.PowerSummary.RemainingCapacity Path: UPS.PowerSummary.RemainingCapacity Path: UPS.PowerSummary.CapacityGranularity1 Path: UPS.PowerSummary.CapacityGranularity2 Path: UPS.PowerSummary.WarningCapacityLimit Path: UPS.PowerSummary.RemainingCapacityLimit Path: UPS.PowerSummary.ManufacturerDate Path: UPS.PowerSummary.RunTimeToEmpty Path: UPS.PowerSummary.RunTimeToEmpty Path: UPS.PowerSummary.DelayBeforeShutdown Path: UPS.PowerSummary.DelayBeforeReboot Path: UPS.PowerSummary.RemainingTimeLimit Path: UPS.PowerSummary.RemainingTimeLimit Path: UPS.PowerSummary.ConfigVoltage Path: UPS.PowerSummary.Voltage Path: UPS.PowerSummary.AudibleAlarmControl ... This seems to indicate that I have the configuration files correct, but when I try to start but I get the following in the logs: Oct 4 08:42:38 porky upsdrvctl: Network UPS Tools: New USB/HID UPS driver 0.23 (2.0.2) Oct 4 08:42:38 porky upsdrvctl: Oct 4 08:42:38 porky upsdrvctl: Network UPS Tools - UPS driver controller 2.0.2 Oct 4 08:42:38 porky upsdrvctl: No USB/HID UPS found Oct 4 08:42:38 porky upsdrvctl: Driver failed to start (exit status=1) Oct 4 08:42:38 porky ups: upsdrvctl startup failed Oct 4 08:42:38 porky upsd[2514]: Can't connect to UPS [PS1] (newhidups-hiddev0): No such file or directory Oct 4 08:42:38 porky upsd: Can't connect to UPS [PS1] (newhidups-hiddev0): No such file or directory Oct 4 08:42:38 porky upsd: Network UPS Tools upsd 2.0.2 Oct 4 08:42:38 porky upsd: Synchronizing... I see the "(newhidups-hiddev0): No such file or directory" error. Am I correct that this is newhidups trying to write to /var/run/nut? If so, it does not appear to be a permisssions problem. (porky pts12) # la /var/run/nut total 24 drwxr-x--- 2 nut nut 4096 Oct 4 08:42 . drwxr-xr-x 13 root root 4096 Oct 4 05:16 .. (porky pts12) # Can someone please tell me how to further debug this? Regards, Tom Diehl tdiehl@rogueind.com Spamtrap address mtd123@rogueind.com