Hello,
Though I spent a couple of hours googling over the net, I still don't have
a clear picture on how to do CTI between Asterisk and MicroSoft Dynamics
CRM (Online version, if that matters).
The features I'm after include:
- click-to-dial
- screen-pop.
Do you have any valuable pointer on this ?
Is this simply replying on TAPI ?
Regards
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