On Thu, Feb 21, 2008 at 12:40 PM, Ron <ron at silverbackasp.com>
wrote:> Hi All,
>
> I have setup 2 trunks using 2 different voip providers using sip.
>
> the first one i have no problem calling inbound then redirected to an
> IVR, i can hear the IVR.
>
> the second one has issues, inbound works going to IVR as i can see it on
> the CLI, but i don't hear anything. i tried redirecting it to an
> extension not an IVR just to see if inbound really works, and it rings
> the extensions directly and i can here myself talking both ways. is the
> issue maybe incompatible audio format?
>
> i am using freepbx, and i recorded the ivr using the IP phone (by
> dialing *77), my provider says they are only using codecs iLBC and
> g711a. is that the reason why i cant hear the ivr? where do i start
> checking it?
>
> thank you
>
> regards,
>
> Ron
Post your SIP debug and verbose 3 for the call that does not have IVR.