asterisk users - Feb 2006 - Polycom dialplan restriction

I am having a problem with some Polycom 601 phones.  If I dial without
picking up the  handset or selecting the speaker I can dial numbers that are
any lenght.  But if I pick up the handset or are using the speaker I can only
dial numbers that are 8 digits.  When I dial the 8th digit it dials
immediately.  Obviously this creates problems when I am dialing long distance
numbers or anything that needs more than 8 digits.

     Is there any way to increase the number of digits before the number is
diales automatically?

--
Carlos Chavez
Director de Tecnolog?a
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Tel: +52-55-91169161 Ext 2001

Carlos Chavez wrote:
>      Is there any way to increase the number of digits before the number is
> diales automatically?
>   
Yes,

I don't know about the 601s, but under the 301s and the 501s you can 
edit the digit map via the web interface or the sip.cfg on your ftp server.

Doug

-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

As an example, here is my custom digitmap:

<digitmap 
dialplan.digitmap="9,911|9,411|0T|00T|1xx|9,011x.T|9,1[2-9]xx[2-9]xxxxxx|9,[2-9]xxxxxx|*7x|7x|*1xx|*8"

The | is used to separate different entries. The comma means that it'll 
keep providing the dial tone after hitting 9. If you see a T after one 
of the entries, that means it'll wait till the timeout expires, if 
theres no T, then it'll dial that number as soon as you hit a match.

Extensions in this office are 1xx.
The reason i have 7x is for the park extensions.
*8 is for call pickup (pickupgroup, callgroup)
*7x is for various things such as call waiting, etc
0T and 00T - i don't think I even have dialplans setup for these...
The rest are pretty self explanatory, for local, long distance, and 
international dialing.
The international dialing has a T at the end, because different 
countries will have different numbers of digits.

Any questions, let me know.

Roman


Carlos Chavez wrote:
>      I am having a problem with some Polycom 601 phones.  If I dial without
> picking up the  handset or selecting the speaker I can dial numbers that
are
> any lenght.  But if I pick up the handset or are using the speaker I can
only
> dial numbers that are 8 digits.  When I dial the 8th digit it dials
> immediately.  Obviously this creates problems when I am dialing long
distance
> numbers or anything that needs more than 8 digits.
>
>      Is there any way to increase the number of digits before the number is
> diales automatically?
>
> --
> Carlos Chavez
> Director de Tecnolog?a
> Telecomunicaciones Abiertas de M?xico S.A. de C.V.
> Tel: +52-55-91169161 Ext 2001
>
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