asterisk users - Feb 2005 - Queue Auto fallthrough

I gave a queue setup like this, but I also have it setup so that if no
agents are online, the caller cannot get in but I discovered that if that's
the case, the call hangsup on the caller:

[soportetecnico]
;Soporte Tecnico
exten => 2,1,Playback(${SONIDOS}/transferringcall)
exten => 2,2,Queue(Soporte-Tecnico)
exten => 2-.,1,Playback(noagents)

I want to play a message tothecaller saying no agents are online but this
doesn't seem to be working... Any suggestions guys?

    -- Executing Queue("SIP/intruder1-9e41",
"Soporte-Tecnico") in new stack
Feb 26 02:58:39 WARNING[29371]: app_queue.c:2429 queue_exec: Unable to join
queue 'Soporte-Tecnico'
  == Auto fallthrough, channel 'SIP/intruder1-9e41' status is
'UNKNOWN'
 
 
__________________________________________________________________
Anton Krall

On Sat, 2005-02-26 at 02:59 -0600, Anton Krall wrote:
> I gave a queue setup like this, but I also have it setup so that if no
> agents are online, the caller cannot get in but I discovered that if
that's
> the case, the call hangsup on the caller:
> 
> [soportetecnico]
> ;Soporte Tecnico
> exten => 2,1,Playback(${SONIDOS}/transferringcall)
> exten => 2,2,Queue(Soporte-Tecnico)
> exten => 2-.,1,Playback(noagents)
> 
> I want to play a message tothecaller saying no agents are online but this
> doesn't seem to be working... Any suggestions guys?
I can't be bothered to look it up for you, but you should look at show
application queue, to see what it will do when a user can't join.
Usually, it will either return 0 and continue in the dialplan, or else
return 0 and jump to ext +101.

eg, your third line should read like one of these:
exten => 2,3,Playback(noagents)
exten => 2,103,Playback(noagents)

Regards,
Adam

-- 
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Adam Goryachev
Website Managers
Ph:  +61 2 9345 4395                        adam@websitemanagers.com.au
Fax: +61 2 9345 4396                        www.websitemanagers.com.au