search for: soportetecnico

I gave a queue setup like this, but I also have it setup so that if no agents are online, the caller cannot get in but I discovered that if that's the case, the call hangsup on the caller: [soportetecnico] ;Soporte Tecnico exten => 2,1,Playback(${SONIDOS}/transferringcall) exten => 2,2,Queue(Soporte-Tecnico) exten => 2-.,1,Playback(noagents) I want to play a message tothecaller saying no agents are online but this doesn't seem to be working... Any suggestions guys? -- Executing Qu...

Hi, im working on a voIP application. In order to reduce the traffic, decided not to send "silence" blocks. Firstly i used an algorithm based on the volume to determine what is silence, and now im using the return value of the preprocessor to determine that. In both cases, after any not sent block, the next block of sound i send starts ok, then makes a little "pause" and