search for: transferringcall

I gave a queue setup like this, but I also have it setup so that if no agents are online, the caller cannot get in but I discovered that if that's the case, the call hangsup on the caller: [soportetecnico] ;Soporte Tecnico exten => 2,1,Playback(${SONIDOS}/transferringcall) exten => 2,2,Queue(Soporte-Tecnico) exten => 2-.,1,Playback(noagents) I want to play a message tothecaller saying no agents are online but this doesn't seem to be working... Any suggestions guys? -- Executing Queue("SIP/intruder1-9e41", "Soporte-Tecnico") in new...

...connect to that laptop in different places, first, on the main phones context like this: exten => 202,1,Dial(SIP/laptop,20,m) so each phone can call it, and it works great. Now, I have anyother cmd on a different context, which is the IVR, like this: exten => 202,1,Playback(${SONIDOS}/transferringcall) exten => 202,2,Dial(SIP/laptop,20,m) but when somebody from the IVR tries to call ext. 202, it gets a congestion signal and logs show this: -- Called laptop -- Started music on hold, class 'random', on SIP/casa1-5848 Feb 23 14:09:38 WARNING[3386]: chan_sip.c:752 retrans_pkt:...