similar to: Multi UPS Monitoring

On Oct 9, 2020, at 8:07 PM, Rusty Bower wrote: > > Hey all, > > I've read through as many relevant mailing list posts and public blog posts as I could, but I can't seem to find an answer to my issue. > > I currently have 2x Tripp Lite SMART1500LCDXLs, and I am attempting to monitor both of them with the same Raspberry Pi using NUT. The problem I have is there

Ok, so I have made some progress that seems to suggest the initial “fix” I stumbled upon isn’t required. I haven’t yet worked backwards to figure out reasons why our customers have had similar complaints or solve the problem on the CentOS VM yet, but that is on the todo list. I am hoping it ends up just being not enabling the service on startup, but I can’t say that explains away all the symptoms

Hi Greg, I haven’t but I will give that a shot later this week and advise. Thanks for the tip. Thank you, David Zomaya Technical Support [cid:image007.png at 01D525AF.B38D63F0] 1111 W. 35th Street | Chicago, IL 60609 USA 773.869.1156 | david_zomaya at tripplite.com [cid:image008.png at 01D525AF.B38D63F0]<http://www.tripplite.com/> From: Nut-upsuser

Hi Network UPS Tools Support, I'm not sure if this is a question for the "user group" or the developer group". My name is David Zomaya and I work at Tripp Lite in our technical support department. Copied on this email are Eric Cobb from our Product Management group & Jonathan Manzanilla tech support subject matter expert for our single phase UPS product lines. Recently,

Hi Network UPS Tools Support, I'm not sure if this is a question for the "user group" or the developer group". My name is David Zomaya and I work at Tripp Lite in our technical support department. Copied on this email are Eric Cobb from our Product Management group & Jonathan Manzanilla tech support subject matter expert for our single phase UPS product lines. Recently,

this probably has no relevance to the subject but i have run a OMNIVS1500XL with the tripplite_usb driver for several years with no problem i am using a a powered usb hub if that make any difference

Thanks for the inputs. I’ll get CentOS 7.6 installed on a physical machine this week and follow up. Few responses and notes below in the interim. ”The log format looks okay, but I may not have been clear that I was looking for the log at the same time as when the kernel errors occur. So without the udev rules would be good.” Ah, sorry. Attached are these two files: 1-

Charles and Wolfy, Thanks for the replies. I added some responses below. I think I got the driver debugging right, but let me know if it is off. I should note: The CentOS 7.6 machine I have been testing with is a virtual machine (running on VMware ESXi 7.6). At least 1 customer and I have seen the same issue on VMs and physical boxes, so I don’t think that matters, but if it does let me know.

We're looking at replacing some old APC SmartUPS 5000s with something that has USB so NUT can more easily talk with it (and yes, I've tried USB-RS232 adapters and every one I tried started kicking out errors within a few hours). One of the bids we have is for a "Tripp Lite UPS Smart Online 5000VA 4500W Rackmount 5kVA 200V/240V" as the potential replacement unit. I have no

That would be great.  If there is something I can do to collect data or troubleshoot, please let me know. ---- On Wed, 20 May 2020 08:51:14 -0400 David Zomaya <David_Zomaya at tripplite.com> wrote ---- I'm still working remotely, but I should be able to get something set up soon. I'll reply all here once I have something to report. Thank you, David Zomaya Tripp

"Can't claim USB device [09ae:3024]: could not detach kernel driver from interface 0: Operation not permitted" Is probably an issue with NUT grabbing the UPS... can you disconnect and reconnect the USB cable and try again? If that fails, maybe a udev rule will help. Thank you, David Zomaya Tripp Lite <http://www.tripplite.com/> ________________________________ From:

On Sep 22, 2014, at 11:14 AM, Shade Alabsa <shade34321 at gmail.com> wrote: > These machines are exact replicas of each other and are fairly old and have a Core 2 Duo E8400 CPU in them. Is there anything else you need or anything I can do to help fix this? Thanks! Also, Barry Skrypnyk mentioned that Fedora was one of the Linux distributions that Tripp Lite claims to support. I recommend

Hello, My name is Eric Cobb and I am a Product Specialist with Tripp Lite. We have tested your latest NUT distributions against our HID USB compatible UPS systems and would like to know what is needed and/or who is needed to contact in order to updated the listing of compatible Tripp Lite UPS systems in your HCL list? Best Regards, Eric K. Cobb Product Management Specialist [Tripp Lite] 1111

Tested a Ubuntu 18.04 LTS virtual machine with NUT 2.7.4 and a 3024 protocol Tripp Lite UPS (mine is a INTERNET550U, but same protocol) :/etc/nut$ lsusb | grep Tripp Bus 002 Device 004: ID 09ae:3024 Tripp Lite I it got generally working (outputting reasonable responses to upsc, although there are some issues with variables like frequency) by adding productid=3024 to my ups.conf. Like this:

Borrowing from our friends at Ask Ubuntu ( https://askubuntu.com/a/276637 ) there is. I've modified it for use with a Tripp Lite UPS and 3024 protocol below. Try disconnect/reconnect after and see what happens. :/etc/nut$ cat /etc/udev/rules.d/90-nut-ups.rules # /etc/udev/rules.d/90-nut-ups.rules ACTION=="add", \ SUBSYSTEM=="usb", \ ATTR{idVendor}=="09ae",

Wow - you're doing all the work for me! Thanks for the rule set.  I can't easily reboot that box just now, so I'm working on reloading the rules. When I try  udevadm control --reload-rules && udevadm trigger May 20 15:19:01 elmer systemd-udevd[3413]: Process '/sbin/crda' failed with exit code 234. May 20 15:19:01 elmer systemd-udevd[3413]: Using default

I haven't tried it on RaspberryPi, but if there's some specific Tripp Lite information I can help with, let me know. David Zomaya Tripp Lite ________________________________ From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at alioth-lists.debian.net> on behalf of Charles Lepple <clepple at gmail.com> Sent: Sunday, December 8, 2019 8:36 PM To: Layne Fowler

On Oct 15, 2013, at 3:40 PM, Eric Cobb wrote: > My name is Eric Cobb and I am a Product Specialist with Tripp Lite. We have tested your latest NUT distributions against our HID USB compatible UPS systems and would like to know what is needed and/or who is needed to contact in order to updated the listing of compatible Tripp Lite UPS systems in your HCL list? Hi Eric, From end users of NUT,

My thoughts for a test: * Just have MODE=standalone in nut.conf * Put [tripplite] driver = usbhid-ups port = auto productid=3024 desc = "Tripp Lite Internet600U" In ups.conf * Put LISTEN 127.0.0.1 3493 LISTEN ::1 3493 [tripplite] driver = usbhid-ups port = auto in upsd.conf That may be suboptimal but will probably work for a test. Side

Glad to hear it's working, thanks Tom. Network UPS Tools team: is fixing this as simple as me telling you what new UPS protocols are HID-PDC compliant? Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:42 PM To: David Zomaya Cc: nut-upsuser Subject: Re: