similar to: Elastix vs vicidial

Hi Bilal, if you're looking for Asterisk, CRM and even Google Contacts integration, do check out Aptus FonB (www.aptus.com). I believe that's the exact solution you're looking for. Br, Maax __________________________________________________________________ Hi; I used vicidial for call center and I would like to try elastix. Can someone advise about the advantages? Does Elastix

Hi All; I would like to use Asterisk for a call center, but really does not know if Asterisk support the following in a good way: 1) Ability to do an inteligent routing, so to route the call to the proper skill group based on the caller information? 2) If I can create skill groups and then the agent will login to this skill group. 3) What about reporting to check the call center performance?

Hi All; How to let the virualbox (ubuntu OS) to be able to see the digium card? Because when I install elastix or asterisk with dahdi, it is not able to see the digium card if the installation though the virualbox .. What is the solution? Regards Bilal

Dear Tariq; About elastix.org, this can be use with Asterisk or it is coming as a complete IP Telephony, Call Center, IVR and Reporting? Because, I do not need to install another IP Telephony on the server which already has asterisk which is an IP Telephony, this will cause a problem in the service (for example, when listening for SIP port of 5060).

It sounds like Naren and company has their own CRM application. They need a predictive dialer that allows third party app integration. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Matt Florell Sent: Monday, March 13, 2006 8:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:

Hi All; We know that agents can login and logout from the phone handset. But if we need the login, logout, ready and not ready to be from an application and to be integrated with the CRM, how to acheive this? Normally in Cisco and AVAYA, they use CTI integration and the CTI client (which is embded in the CRM application) will receive the the caller id or information via that CTI client. How

Hello; I need two scenarios: 1) If someone sent SMS message, then we need to query information from the database based on information sent by the SMS (like the name or the mobile number), after querying from the database, we need to reply by the SMS. Can asterisk do this? To which level? 2) I have vtiger CRM, and it is possible to send SMS (there is a button: send SMS), the question is: what is

Hi all! I have trouble with connection to AMI 1.1 wich enabled on Elastix "*Asterisk Call Manager/1.1* *Action: Login Username: admin Secret: qweasd123* *Response: Error* *Message: Missing action in request*" Elastix versions: "* Kernel* * Linux(x86_64)-2.6.18-348.1.1.el5* * Elastix* * elastix-2.4.0-1* * elastix-portknock-0.0.1-0* * elastix-agenda-2.4.0-1* *

Hi All; Really I need to know why when using the "h" in the exten =>, then we use DeaAGI with it? I am using vicidial and I see this line alot, so I need to know how it work (when it will be executed): exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}) The question is: When

Hi All; Again, the Cisco IP Phones 7942G and using Skinny: I upgraded the firmware to version 8.5 (skinny) and I am using skinny channel (chan_skinny) and the skinny.conf file. The phones are registering, but when we use them to place a call, we only hear tooooooooooo in the handset and we do not hear voice (even when we dial the digits, we only hear toooooooo .. but it dials and destination

Hi All; I do not know if anyone faced such case in dealing with open vpn (as we need it for fring to be used from the mobile: Which mobile can be used to install the open vpn client on it, so we can use it to do a vpn channel with the server that has open vpn server? Regards Bilal

Hi all, I am trying to install Vicidial in an existent FreePBX installation (I'm using Xorcom packages for Debian Etch), but I didn't find any documentation, I found only this guide [0], but is for trixbox only, do you think it will work on FreePBX on Etch? [0] http://iptn.org/vicidial/index.html Regards, Diego Quintana Cruz

Hi List; I need to configure a softphone to be client and use it with Asterisk, which is the recommended one? Is it iax2? Regards Bilal ____________________________________________________________________________________ Boardwalk for $500? In 2007? Ha! Play Monopoly Here and Now (it's updated for today's economy) at Yahoo! Games.

Hi List; How can one Asterisk Box A to send a SIP call for another Asterisk Box B, and that call to be authorized based on the username and password, and not on the IP (as the IP address of the source is not known because it keep changing)? I think the trick in the Dial command, how to write it properly in a way that other Asterisk Box can recognize the sip username and password which are existed

Hello, We've released another update to our VICIDIAL/astGUIclient call center suite: 2.0.5 http://astguiclient.sf.net/ The call center suite client applications run on most modern web browsers on almost any GUI-capable operating system, and it includes the VICIDIAL call center suite. This package is free and AGPLv2. This package is geared towards Asterisk installations with SIP,IAX or Zap

Hello everybody, I would like to know if there is a support of IAX in vicidial. I want to make predictive dialing use vicidial using IAX soft phones. Thanks in advance Lamine -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040924/d1cc487b/attachment.htm

Hi Danny; Really I did not understand how I can determine if the IO will be DB or conf files? Is it from the Asterisk manager? Regards Bilal ------------------------- It depends on how you are configured. The gui interfaces using Asterisk Manager, so you get the Same IO from the gui that you would get from a native manager session. -----Original Message----- From: asterisk-users-bounces at

Hi All; Anyone knows if there is an Asterisk version that setup can be stored in Database instead of the configuration files (.conf)? Any advise? Regards Bilal

Hello List, A few days ago I installed ViciDial on a server, and while looking to the default 'extensions.conf' file, I saw this line: exten => _010*010*010*015*.,1,Dial(${TRUNKTESTast}/${EXTEN:16},55,oT) Can someone point me out to the Asterisk documentation part where explains how to use server IP's as extension number? I could not see it in the ATFOT2 book, and I would

Hi ALL, Am new to Elastix and wanted to try build new modules in the Elastix , so i want to know how the PHP is running ?? as i see no Apache server inside ?? so wanted to know how its running ? which server and architecture? *--* *Thanks & Regards* *Upendra* -------------- next part -------------- An HTML attachment was scrubbed... URL: