similar to: CDR Analyzer/Queue stats reporting

We have a recently deployed server with a new TDM2400 card that will not put dialtone or audio on FXS ports after the physical server restarts (though they will ring if called, there's just no audio on the line if the phone at the other end picks up). The symptom can be resolved by stopping Asterisk, restarting DAHDI, and then restarting Asterisk. So far, this has happened on both times the

I've been working on an interactive XMPP interface so users at my office can interact with the timeclock and queues by XMPP (in addition to IVR menu, which has been running just fine for quite a while before the XMPP interface). I'm using sendtodialplan=yes to handling the incoming unsolicited messages, and typically will have at least one point of interaction where Asterisk requests

I'm trying to set up a way that our users can send an XMPP message to Asterisk (unsolicited) to request information, such as voicemail status or the like. No matter what I set for the dialplan, I'm only seeing Asterisk execute the s,1 priority in the context defined in xmpp.conf for incoming messages, and then the "call" hangs up without executing further instructions. Anything

Hi Guys, I seem to not be able to find any good open source Asterisk Queue Analyzer and Asterisk Log Analyzer on the web. The Asterisk Queue Analyzer is to serve as the graphic tool for call center or pbx admins. It will pull the info in queue.log and in MySQL asterisk CDR to create a graphic bar or to report on each extension that received the queue calls, etc... The Asterisk Log Analyzer is

I run a hotdesking system based on the example from Asterisk: The Definitive Guide. Calls come into the [hotdesk] context, which verifies the phone has a logged in user and sends the call to users,${EXTEN},1 if there is a user logged in. The [users] context then includes several other contexts for internal/external call handling, as follows: [users] include => internal include =>

Please point me to a simple analyzer tool that parses asterisk log files. I do not want a web based or java application, Just a script that parses the logs and extracts highest priority information, ideally something I can put in a pipe (not to smoke). Thanks -- Eric Smith Fruitcom Amsterdam Tel: +31 20 4111 834 Fax: +31 20 4114 619 www.fruitcom.com

I have an Asterisk 11.5 system, using SIP Realtime and operating as a ITSP. One of my customer's endpoints is a NetVanta 7100 PBX system that has a SIP trunk connection to my Asterisk box. The NV 7100 has a public IP on it that doesn't have any NAT between it and my Asterisk system. When the customer transfers a call from one handset to a voicemail box, the NV 7100 sends a RE-INVITE to

I am having difficulties with customer-bound DTMF being very short & clipped off (and basically unusable, as systems on the customer side aren't recognizing the DTMF digits, and I can barely tell that DTMF is there when I listen on a handset). My system set up as follows: PSTN <--> Metaswitch <-SIP-> Asterisk <-SIP or IAX2-> CPE Asterisk is running Asterisk 10.4.0 on a

Hopefully someone can point me in the correct direction. I had a 1.4x system die on me yesterday, while I was prepping a new machine to replace it. Took the machine on site yesterday and spent the day and part of the evening getting things working. This morning, I finished up converting my dial plan, knowing there'd be calls of things that I missed. While testing, I've noted that all

Is there anyway in asterisk to figure out how much time an agent has spent on the phone? I know I can see total time for a call (inbound or outbound) but where/how do I view queue stats?

Ok, we're trying to use Asterisk as a PBX in our office. Our original plan was to use a Cisco 7960 with a 7914 attached. Short story is, no one updated chan_sccp in a long time and the 7914 is questionable at best anyway from what I've heard. We couldn't ever get chan_sccp to compile, I went to an older version of Asterisk and that broke some of our SIP devices. We tried using a couple

Has anyone gotten this configured to show all extensions vertically instead of filling up the window. If so would you mind sharing your configuration Yes I have tried searching terms like +asternic +op_panel +vertical and a slew of others. Unsucessful though. -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo echo @infiltrated|sed 's/^/sil/g;s/$/.net/g'

In testing Asterisk 11, I've found that Asterisk doesn't seem to be sending BLF updates to SIP peers that have subscribed to a hint looking at a Custom device if that Custom device state is RINGING or RING_INUSE. All other states seem to be working correctly. The hint section of the dialplan is: [hints] exten => _3XX,hint,Custom:${EXTEN} Console shows the following for core show

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with

Hello, our gateway receive incoming calls from an outside gateway for multiple DIDs. For some of them we want fax detection, for other no. To do so, faxdetect is set to yes, but how to disable the fax detection for a specific incoming DID? For those DIDs, we just want to forward the call to a real fax machine DID which will do the job. Thanks for any hint Regards -- Daniel

Is there a way I can change the ring cadence on FXS lines on a system using a Digium Wildcard TDM2400 card? I recently deployed a new phone system, and the customer has a few POTS phones in areas where they don't have data network services, so we're using the FXS lines to provide dialtone at those outbuildings. The old phone system would ring those phones with a short ring-short

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Hi the new asterisk 1.4 supports to store queue log information directly into a database? (like CDR) ? thanks

Hi all, How are things going ? Is there a way for me to individually identify each BRI channel on the Sirrix quad BRI board. The reason I ask is because our client uses the "Asterisk Flash Operator Panel" to monitor its external lines and transfer calls from the lines to the various SIP phones. The "Flash Operator Panel" requires that we set a static value for each line or

Hello all, A client of us, needs a queue monitoring system. In realtime he needs to now the PRI status, the agents logged in and logged out, the number of received calls by agent, ....,etc. I am not a call center specialist and i want to find a call center software to offer to my client that fits his needs. I need a monitoring solution for incomming and outgoing calls and a queue management