Is there anyway in asterisk to figure out how much time an agent has spent on the phone? I know I can see total time for a call (inbound or outbound) but where/how do I view queue stats?
<shameless plug> Something like this perhaps? http://www.asternic.org/stats/demo On 3/29/06, Matt <mhoppes@gmail.com> wrote:> Is there anyway in asterisk to figure out how much time an agent has > spent on the phone? I know I can see total time for a call (inbound > or outbound) but where/how do I view queue stats?-- Nicol?s Gudi?o Buenos Aires - Argentina
Nicol?s Gudi?o wrote:> <shameless plug> Something like this perhaps? > > http://www.asternic.org/stats/demo > > > OVERY cool! Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
Doug Lytle wrote:>> <shameless plug> Something like this perhaps?> VERY cool!I agree. When does that get released? :) -- National Manager - Special Projects < Melbourne / Sydney / Canberra / Hobart / London /> 2/340 Gore Street T: +61 (0) 3 9486 0411 Fitzroy, VIC F: +61 (0) 3 9486 0611 3065 W: http://www.squiz.net/ .....>> Open Source - Own it - Squiz.net ...../>
How can I try it out? Is there a link to download it and get more info? Congratulations! -- Bruno de Assump??o Loureiro msn: loureiro_bruno@hotmail.com
I see (and like) the demo, but where can we get it? Doug Lytle wrote:> Nicol?s Gudi?o wrote: > >> <shameless plug> Something like this perhaps? >> >> http://www.asternic.org/stats/demo >> >> >> O > > VERY cool! > > Doug >
NICE!!!!!!!!!!!!!!!!!!!!!!!!! On 3/30/06, Joe Dennick <joe@dennick.net> wrote:> I see (and like) the demo, but where can we get it? > > Doug Lytle wrote: > > > Nicol?s Gudi?o wrote: > > > >> <shameless plug> Something like this perhaps? > >> > >> http://www.asternic.org/stats/demo > >> > >> > >> O > > > > VERY cool! > > > > Doug > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Nicolas, Do you have any idea what this will cost and when it might be released? Thanks, Doug> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Nicol?s Gudi?o > Sent: Friday, March 31, 2006 7:50 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Reporting? > > > NICE!!!!!!!!!!!!!!!!!!!!!!!!! > > > > On 3/30/06, Joe Dennick <joe@dennick.net> wrote: > > > I see (and like) the demo, but where can we get it? > > > > > > Doug Lytle wrote: > > > > > > > Nicol?s Gudi?o wrote: > > > > > > > >> <shameless plug> Something like this perhaps? > > > >> > > > >> http://www.asternic.org/stats/demo > > It is not released yet... I'm not having much time to write the web > page, documentation, tarball, etc. > > -- > Nicol?s Gudi?o > Buenos Aires - Argentina > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users