similar to: Agent (Invalid) has taken no calls yet

I am reading at http://www.asteriskguru.com/tutorials/queues.html They are using member in both static and dynamic method. member => <technology>/XXXX -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110519/ec8d19e1/attachment.htm>

Paul wrote > >;Pause/unpause Queue >exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)}) >exten => 424,2,Playback(unavailable) >exten => 424,3,Hangup >exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)}) >exten => 425,2,Playback(available) >exten => 425,3,Hangup > Following your suggestion and a number of postings and articles I have

Hi! We have alot of users who are having 2 phones, 1 fixed and 1 DECT. I am looking for a way to log them into a queue and let both phone rings. Let me try to explain: 0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue. queue add member SIP/0317998975 to 0317998989 works ofc. sip*CLI> queue show 0317998989 0317998989 has 0 calls (max unlimited) in

Hi, I have a question about the definition of agents. The agents.conf file looks like this: [general] persistentagents=yes [agents] maxlogintries=5 ackcall=no wrapuptime=500 musiconhold => default group = 1 agent => 1311,1311,Tom agent => 1531,1531,Tim and here is the queues.conf: [general] persistentmembers = yes [queue1] musiconhold = default strategy = rrmemory servicelevel = 60

Hi! Trying to understand how wrapuptime is working... I have written a small php script that let agents log in/out off a queue. That part is working as a clock but wrapuptime is not doing what I expect. Input Interi?r - Queue Manager 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (5s holdtime, 94s talktime), W:0, C:8, A:1, SL:0.0% within 0s Members: SIP/0317998971

Hi! Did play around with queues and need some help. I thought that MEMBERINTERFACE and MEMBERNAME should be set to the ?device? the call was queued to not the device that called the queue, or do i miss something? Running: Asterisk 1.8.2.3 built by root @ sip on a i686 running Linux on 2011-01-31 13:38:23 UTC 0317998985 calls Kinna (0320209030) Tomas Ekman (SIP/0317998972) receives the call but

Hi! I want to know the way that calls are answer in this case... I have queue1 and queue2, one agent that receive call from both queues. queue1 <- call1 queue1 <- call2 queue2 <- call3 queue2 <- call4 In my test the agent answer calls in this order: call1,call3,call2 and call4. I think this must be in this order call1,call2, call3, call4 like a big FIFO. Its ok this behavior? Could

> -----Original Message----- > From: Watkins, Bradley [mailto:Bradley.Watkins@compuware.com] > Sent: Thursday, June 15, 2006 10:36 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] DUNDi Not Able to > HandleComplexFailoverSituations > > > Is it possible for you to explain in more detail the > situation involved.

Hi all, I'm trying to make some simple MOH (Music On Hold) working. So far I've failed miserably - so I turn here for help. Basically I've been using the wiki and all the sample confs I could from there and via google. The queue system seems to work fine with my limited setup. Just 2 IAX2 clients where I keep Client B busy (by making it listen to mp3 via ext. 777) but logged into

Ex-girlfriend logic not working in latest CVS? Incoming sip calls don't work. Anyone else seen this problem? Extension logic looks good: exten => 6153248305/_931NXXXXXXX,1,Queue(queue1); exten => 6153248305/_615NXXXXXXX,1,Queue(queue2); ;exten => 6153248305,1,Queue(queue3); show dialplan looks good: -- Added extension '6153248305' priority 1 (CID match

I've got the call cuing all setup and working, but im trying to get the Callswaiting,you are caller #, etc, and its not working. I have the following inthere as stated: queue-youarenext = "queue-youarenext" ("You are now first in line.") queue-thereare = "queue-thereare" ("There are") queue-callswaiting = "queue-callswaiting" ("calls

Hi, I am experimenting with libnetfilter_queue. libnetfilter_queue is a userspace library providing an API to packets that have been queued by the kernel packet filter. I am using sample code(nfqnl_test.c) available on netfilter.org. I have generated two binaries (queue0 and queue1) using that nfqnl_test.c sample code. These binaries are working as per expected behaviour in case of Centos 6.2

Hi, Well, in our case, it seems that the issue was being caused by announcements. That is, someone in QUEUE1 would be waiting 15 minutes.. and QUEUE2 would be waiting 5 minutes. The person in QUEUE1 would be listening to 'we're sorry you are holding so long, if you'd like to leave a message, press 1 now.. otherwise continue to hold'... and while they were listening to that an

Hi all, I am seeing a strange problem with Asterisk queue. I am not sure if it's my configuration which is wrong or there's something with Asterisk. I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When i tried to call the extension number directing to the queue, the MGCP phone is not ringing. However, it is fine to call the MGCP phone directly. The strange thing is

Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log

I want callers to go into the queue(s) and just hear ringing instead of MOH. Is this possible? exten => 200,1,Ringing() exten => 200,n,Queue(queue1|t|||15) exten => 200,n,Queue(queue2|t|||15) It looks to me like MOH is built-in to the queue, but if anybody knows otherwise please speak up!

Hi, I am running a call center based on Asterisk and building some statistics based on the queue_log file. I have some doubts about it that maybe you could help (actually, maybe these doubts are suggestions for enhancements!): 1st Scenario - Agent receives the call, and puts it on parking for somebody else to pick it up. Parking # 7000 (for attender transfer)

Good Day list, Anyone know if there is a way to have the AgentCallBackLogin function play a voice file after the agent picks up the phone? If this is not an available feature, any ideas on the difficulty in making this feature? Example: Extensions.conf exten?=>?700,1,AgentCallbackLogin(${CALLERIDNUM}|?AnnounceCAllQue-TechSu pport?); ....... exten => s,6,Queue(queue1)

Hi, ? I am trying to store queues.conf to a MySQL database using dynamic realtime. I have a working ODBC connection and the queueing system already works but I want to store the queues.conf file to a database. I am following the guide from Asterisk the definitive guide, the ebook can be found at: http://ofps.oreilly.com/titles/9781449332426/asterisk-DB.html ? I have a database called asterisk

We need to make sure that all queue applications run on the correct system that the user agents that own the queue application are registered to. So when a server fails and the user agents register with their secondary server (which will always be configured to be the same server for those related agents) the queue application is running on that server and routed to correctly by it's peers.