similar to: White papers or success cases to convince a customer?

I have a customer that has two buildings that are connected with a fiber link. We have a single Asterisk server to cover both buildings. Now the customer went and bought an overhead paging system for the remote building and they want to integrate it with Asterisk. Is there a device that can connect over IP or an ATA that has an audio output port? The buildings are about 500 meters apart so we

Does anyone know if you can use softphones on thin clients? I have a new customer that wants to use Eyebeam (about 10 users) on a thin client platform. Each user has a little box on their desk that has a USB port, mic and headphone jacks and monitor. I am worried about conflicts when running 10 softphones on the same server since they will all try to use por 5060. -- Telecomunicaciones

I have a big headache. I have an Asterisk server connected to an Avaya PBX. Everything is working between those two. The problem is that I have 45 PAP2T adapters and 45 SPA3102 adapters that connect via the Internet to the Asterisk server through a Fortinet firewall. When calling from a PAP2T I get one way audio, the remote site can hear me but I cannot hear them. If I do an "rtp

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I am trying to set the CDR(userfield) to a certain vaule using the application map of features.conf but I am not able to do it. When I receive a call I would like to tag it with a client code (3 digit numeric) so I can referenci it later from the CDR. I have edited features.conf with something like: code => #111,self,SET(CDR(userfield(111)) or

Is there a way to busy out a Zap channel? I have a customer who is having problems with a line connected to a TDM800 card and we would like to busy out that line. Since that line is the head of the hunt group I cannot simply disable that channel, I need to busy the line so calls will come over the other lines. -- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director

Now that Nufone is dead, what are other providers of 800 numbers that work with Asterisk? -- Carlos Chavez Director de Tecnolog?a Telecomunicaciones Abiertas de M?xico S.A. de C.V. Tel: +52-55-91169161 Ext 2001

I am having a problem with an Asterisk 1.6.2.15 server that runs a small call center with Queuemetrics. In the past month we've had this problem 3 times. The problem is that Asterisk simply stops responding. No calls in or out and you cannot even get to the CLI. The process seems to be running but there is simple no activity. All I see in the log files is: [Jan 14 16:30:46]

I am trying to set up Astunicall 1.4.16 with a link from Alestra in Mexico City. I have done everything I usually do for other links in Mexico but this one simply will not send or receive calls. I just get Protocol error. Anyone has any experience with R2 and Alestra? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001

Yesterday a customer was attacked from the following IP addresses so add them to your blacklist: iptables -A INPUT -s 37.8.119.75 -j DROP iptables -A INPUT -s 37.8.22.240 -j DROP -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not

I am trying to integrate a Nortel Norstar system with an Asterisk service using a TDM04B card (4 fxo). So far everyting works from Asterisk to Nortel. The problem is when someone dials from the Nortel PBX to the Asterisk server. Asterisk answers the call and provides a dialtone (with DISA) but appartently the DTMF tones are not passed to asterisk and the call cannot proceed. This only

Hi, Some time ago, there was a discussion about the inability of nortel meridian pbx to dial analog tones thru an meridian ATA, and the work arround was to enable 808 function that makes the dtmf tones long for the current call. The nortel meridian is connected via a nortel ATA to a TDM400 to a FXO port. Anyone can say me who to actually use that function (you dial something or is pbx

I am having a bit of a problem implementing the pickup command in my dial plan. I have setup this rule: exten => _*8XXX,1,Pickup(${EXTEN:2}) This works as expected when someone dials an extensions number and I can get the call. The problem I have is that when a call enters my welcome menu and does not press anything there is a timeout that sends them to the recepcionist. The rule is:

I have a customer that has a Trendnet TEW-435BRM router which has the bad habit of rewriting all external connections so the Asterisk server only sees the IP address of the router itself. Up to today this has not been a problem since all extensions are on the local network but now they want to have a couple external IP phones (SIP). I opened up the ports on the router and my phone can register.

Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type:

I have been using Sixtel from the beginning of the year and service was getting worse and worse. Yesterday I tried to access the website to get the CDR and I got an error saying that the domain no longer exists. I checked the whois and it says that the domain is on hold. Have they finally folded? -- Carlos Chavez Director de Tecnolog?a Telecomunicaciones Abiertas de M?xico S.A. de C.V. Tel:

Hi iam using 1.2.17 does any one have information meetme in realtime and store in mysql i dont see any document could some one help me is this possible ? ram -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070606/36d236c2/attachment.htm

I have a customer that needs an Asterisk server to sell minutes for cell phones in Mexico. I do not see a problem with that since he will get the calls by SIP and then use GSM adapters to get the calls into the GSM network. My problem is that his customers only want to be identified by IP and not by a username and password. Is there a way to authenticate just by using an IP address? --

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I am using Asterisk 1.4.4 on a CentOS 5 machine for a small call center with 6 agents. I am using realtime for queues and sip and I am also trying to use realtime static to load agents.conf. The only problem I am having is that no agents are loaded when I start Asterisk. I have to manually do a "module reload chan_agent.so" so the agents get loaded from the database. Obviously

I have searched for some time but I have not found an asnwer on how to fix the CDR when a call is transferred. The problem is that if someone dials a cell phone and then transfers the call to another extensi?n the CDR for the cell call stops and there is no way to track that the call was transferred so we can bill correctly. Many people have asked this question but there is no answer, only a