Is there a way to busy out a Zap channel? I have a customer who is having problems with a line connected to a TDM800 card and we would like to busy out that line. Since that line is the head of the hunt group I cannot simply disable that channel, I need to busy the line so calls will come over the other lines. -- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001
You could simply short-circuit the two wires of the line. The telco will interpret that as a busy line. Other than that, you could do this on extensions.conf: [context] exten => s,1,Answer() exten => s,n,Busy() Att Vin?cius Fontes Desenvolvimento Canall Tecnologia em Comunica??es Ltda. ----- "Carlos Chavez" <cursor at telecomabmex.com> escreveu:> Is there a way to busy out a Zap channel? I have a customer who is > having problems with a line connected to a TDM800 card and we would > like > to busy out that line. Since that line is the head of the hunt group > I > cannot simply disable that channel, I need to busy the line so calls > will come over the other lines. > > -- > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
The problem is that I do not have physical access to the server. The other problem with that solution is that the first person to dial the main number will always get a busy tone and only then can someone else get to another line. I need to leave the line offhook until further notice. On Tue, 2008-05-20 at 17:42 -0300, Vin?cius Fontes wrote:> You could simply short-circuit the two wires of the line. The telco will interpret that as a busy line. > > Other than that, you could do this on extensions.conf: > > [context] > exten => s,1,Answer() > exten => s,n,Busy() > > > Att > Vin?cius Fontes > Desenvolvimento > Canall Tecnologia em Comunica??es Ltda. > > ----- "Carlos Chavez" <cursor at telecomabmex.com> escreveu: > > > Is there a way to busy out a Zap channel? I have a customer who is > > having problems with a line connected to a TDM800 card and we would > > like > > to busy out that line. Since that line is the head of the hunt group > > I > > cannot simply disable that channel, I need to busy the line so calls > > will come over the other lines. > > > > -- > > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > > Carlos Ch?vez Prats > > Director de Tecnolog?a > > +52-55-91169161 ext 2001 > > > > > > _______________________________________________ > > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001
On Tuesday 20 May 2008 16:08:19 Carlos Chavez wrote:> The problem is that I do not have physical access to the server. The > other problem with that solution is that the first person to dial the > main number will always get a busy tone and only then can someone else > get to another line. > > I need to leave the line offhook until further notice.Then you need to call the telco and request the line be taken out of service. There is simply no other way that that could be done with an analog line. -- Tilghman
Thank you. Unfortunately the phone Company in Mexico is not very helpful when it comes to those services. On Tue, 2008-05-20 at 16:48 -0500, Tilghman Lesher wrote:> On Tuesday 20 May 2008 16:08:19 Carlos Chavez wrote: > > The problem is that I do not have physical access to the server. The > > other problem with that solution is that the first person to dial the > > main number will always get a busy tone and only then can someone else > > get to another line. > > > > I need to leave the line offhook until further notice. > > Then you need to call the telco and request the line be taken out of service. > There is simply no other way that that could be done with an analog line. >-- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001
Just create an extension like this: [busyoutline] exten => 111,1,Answer() exten => 111,n,Busy() then drop a .call file like this: Channel: Zap/1/111 MaxRetries: 2 RetryTime: 60 WaitTime: 30 Context: busyoutline Extension: 111 Priority: 1 The above should work, however keep in mind if the telco will send a CPC at any time during the off hook announcement, that the channel will be terminated. If the line doesn't work, then this should work perfectly. When you want to hang this up just log into CLI and do the following command (1.2.x not sure about 1.4.x): soft hangup Zap/1-1 Hope this works. On Tue, May 20, 2008 at 4:33 PM, Carlos Chavez <cursor at telecomabmex.com> wrote:> Is there a way to busy out a Zap channel? I have a customer who is > having problems with a line connected to a TDM800 card and we would like > to busy out that line. Since that line is the head of the hunt group I > cannot simply disable that channel, I need to busy the line so calls > will come over the other lines. > > -- > ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
On Tue, 20 May 2008, Carlos Chavez wrote:> Is there a way to busy out a Zap channel? I have a customer who is > having problems with a line connected to a TDM800 card and we would like > to busy out that line. Since that line is the head of the hunt group I > cannot simply disable that channel, I need to busy the line so calls > will come over the other lines.Any chance the client could send somebody to the local equivalent of a RadioShack and buy a telephone extension cord? Something with a jack on 1 end. Just snip off about 6 inches from the jack, strip off all of the insulation and twist all the wires together? Thanks in advance, ------------------------------------------------------------------------ Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000
On Tue, May 20, 2008 at 6:05 PM, Carlos Chavez <cursor at telecomabmex.com> wrote:> Thank you. Unfortunately the phone Company in Mexico is not very > helpful when it comes to those services. > > On Tue, 2008-05-20 at 16:48 -0500, Tilghman Lesher wrote: >> On Tuesday 20 May 2008 16:08:19 Carlos Chavez wrote: >> > The problem is that I do not have physical access to the server. The >> > other problem with that solution is that the first person to dial the >> > main number will always get a busy tone and only then can someone else >> > get to another line. >> > >> > I need to leave the line offhook until further notice. >> >> Then you need to call the telco and request the line be taken out of service. >> There is simply no other way that that could be done with an analog line. >> > -- > ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > >Just dialout from the console on that line to local time or something that can be left offhook. Thanks, Steve Totaro