similar to: Queue periodic announce...

I am having a problem with an Asterisk 1.6.2.15 server that runs a small call center with Queuemetrics. In the past month we've had this problem 3 times. The problem is that Asterisk simply stops responding. No calls in or out and you cannot even get to the CLI. The process seems to be running but there is simple no activity. All I see in the log files is: [Jan 14 16:30:46]

I am trying to set up Astunicall 1.4.16 with a link from Alestra in Mexico City. I have done everything I usually do for other links in Mexico but this one simply will not send or receive calls. I just get Protocol error. Anyone has any experience with R2 and Alestra? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001

I've been tasked with finding and implementing a CDR/Queue analyzer to provide information to management about the call center's performance. My Google-fu seems to be returning a lot of things that are more or less abandoned projects. Does anyone have any recommended solutions for a CentOS 6 / Asterisk 10 "vanilla" server? Not opposed to something commercial, provided it

Is there a way to busy out a Zap channel? I have a customer who is having problems with a line connected to a TDM800 card and we would like to busy out that line. Since that line is the head of the hunt group I cannot simply disable that channel, I need to busy the line so calls will come over the other lines. -- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director

Yesterday a customer was attacked from the following IP addresses so add them to your blacklist: iptables -A INPUT -s 37.8.119.75 -j DROP iptables -A INPUT -s 37.8.22.240 -j DROP -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not

I have a customer that has two buildings that are connected with a fiber link. We have a single Asterisk server to cover both buildings. Now the customer went and bought an overhead paging system for the remote building and they want to integrate it with Asterisk. Is there a device that can connect over IP or an ATA that has an audio output port? The buildings are about 500 meters apart so we

I have a big headache. I have an Asterisk server connected to an Avaya PBX. Everything is working between those two. The problem is that I have 45 PAP2T adapters and 45 SPA3102 adapters that connect via the Internet to the Asterisk server through a Fortinet firewall. When calling from a PAP2T I get one way audio, the remote site can hear me but I cannot hear them. If I do an "rtp

Does anyone know if you can use softphones on thin clients? I have a new customer that wants to use Eyebeam (about 10 users) on a thin client platform. Each user has a little box on their desk that has a USB port, mic and headphone jacks and monitor. I am worried about conflicts when running 10 softphones on the same server since they will all try to use por 5060. -- Telecomunicaciones

I just upgraded from 1.6.0.14 to 1.6.1.6 and now my realtime static configuration for extensions.conf will not load. All other realtime configs work (SIP, IAX2, Voicemail). I cannot find any reference or documentation about the structure of the realtime static database for 1.6.1.x but I have used the same table structure since 1.4.x. CREATE TABLE `ast_config` ( `id` int(11) NOT NULL

I am having a problem trying to get a Sangoma A101 to work with Unicall. I have installed the sangoma drivers and everything seems to be well but when I try to run ztcfg I get the following error: CAS signalling on span 1 conflicts with HDLC with FCS check on channel 16. Here is my /etc/zaptel.conf # MFC/R2 normalmente no usa CRC4 span=1,0,0,cas,hdb3 cas=1-15:1101 dchan=16 cas=17-31:1101

I have an Asterisk 1.2.16 server running CentOS 4.4 with a TE110P card and an OpenVox A1200P card. Up to today everything was working perfectly. The OpenVox card has 8 FXS and 2 FXO ports. The two faxo ports are used for a GSM adapter and for an ATA connected to Vonage. The problem we started noticing today was that the Vonage line will receive a call and then cannot connect to any of the SIP

Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type:

We have a setup running Asterisk interconnected to a Panasonic TDA200. The Asterisk server has a two port E1 card, one connected to the phone company and the other to the Panasonic. Everything is running fine and we can send and receive calls from the Panasonic and phone company. We are using MFC/R2 for both links on Asterisk 1.4.4 and Zaptel 1.4.3. The only detail we have is that we cannot

Lately I have been getting many complains that Eyebeam crashes when you dial a number that does not exist. This happens in both R2 and ISDN PRI lines. The softphone stops working and has to be restarted. The response I got from tech support was: the actual issue is that asterisk should not be sending a 503 service unavailable when a particular softphone is not online. The soft phone stops

Hi. Does anyone have a patch or workaround for the 50 BLF limit of Aastra phones? I have a couple 57i with the 560M console and only the first 50 BLF lines get registered. I am using the latest firmware from Aastra but I read that this limit was imposed because of a memory leak. Obviously my customer is complaining about these last 10 lines not showing their status. -- Telecomunicaciones

This may be more a Linux issue but maybe someone can help. I need to know how to compile zaptel for a kernel version different from the one I am running at the moment. Basically I need to do this because I run into trouble when the customer updates the Linux kernel and the next time they restart they do not have the zaptel modules installed. What do I need to do to be able to compile zaptel for

Hi, Is there a way to know if a member of a queue is currently engaged on a call? Or if a queue can return a busy status if all members are currently engaged in a call? QUEUESTATUS only returns FULL and TIMEOUT, and the scenario only falls into TIMEOUT, and has to finish the assigned number of seconds into the QUEUE CMD before it falls back to the next routine on the dialplan. Any ideas?

I need a refresher course on how many licenses I need to buy. I have an Asterisk server that receives calls by SIP (G729) and then sends them to the PSTN via 32 Zap interfaces on an Astribank. I cannot remember if the license is per channel or per call so I do not know if I need 32 or 64 licenses for this application. Could anyone please remind me? -- Telecomunicaciones Abiertas de M?xico

Hey Guys, I knew this is stupid question but i just want to know what is the difference between Queue member logged out vs Pause ? -Satish -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110321/7646a66b/attachment.htm>

Here is Mexico the phone company uses a DSL router from 2Wire which in my opinion is quite bad. I am having problems getting PAP2T adapters connected to Asterisk using these routers. They connect fine but after about 5 minutes I get a message on the Asterisk console that the ATA is unreachable. So far the only way I have found for the ATA to stay connected more than five minutes is to put it in