similar to: callcenter / dialer / predictive dialer / vicidial program is now open

hi i need an open source callcenter manager system like queuemetrics but opensource any one know any? i prefer to search before start a new one thanks David -- (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello all, Anyone expecialized with call center monitoring and reporting solution based on asterisk. A client of us, want to install a call center reporting solution for an asterisk server but I do not know which could be the best tool for that. I need a tool for reporting queue calls, agent calls, and disconnect cause. Any clue will be appreciated. Thanks in advance. VoipCrazy

hi we need a predictive dialer which can be used with asterisk software. Is it possible? Bye Owais Bin Zuber --------------------------------- Do you Yahoo!? Yahoo! Search - Find what you’re looking for faster. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040310/a49a4b5c/attachment.htm

I installed asterisk, astguiclient, php and mysql. but when i dialled one number to another number my asterisk server give the following error: > /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi > install_driver(mysql) failed: Can't load > '/usr/lib/perl5/site_perl/5.8.8/i486-linux-thread-multi/auto/DBD/mysql/mysql.so' > for module DBD::mysql: libmysqlclient.so.15:

Hello, We've released another update to our VICIDIAL/astGUIclient call center suite: 2.0.5 http://astguiclient.sf.net/ The call center suite client applications run on most modern web browsers on almost any GUI-capable operating system, and it includes the VICIDIAL call center suite. This package is free and AGPLv2. This package is geared towards Asterisk installations with SIP,IAX or Zap

Hello, I am searched the net for tutorials on how I can Integrate vicidial with trixbox. I can't find any. Anyone who knows where I can get one? James -------------- next part -------------- A non-text attachment was scrubbed... Name: jnmutuku.vcf Type: text/x-vcard Size: 331 bytes Desc: not available Url :

So this is just a general question, Is Asterisk really good? Reliability? Functionality? Customization's? I am coming from a Nortel world, were you pay for everything, and you can't delve into the software. But it seems that customization would be a great thing. Like, setting up a war-dialer to customer lists, incoming/outgoing faxes (that's possible with Asterisk, right?) and

Hi all, I am trying to install Vicidial in an existent FreePBX installation (I'm using Xorcom packages for Debian Etch), but I didn't find any documentation, I found only this guide [0], but is for trixbox only, do you think it will work on FreePBX on Etch? [0] http://iptn.org/vicidial/index.html Regards, Diego Quintana Cruz

Hello, We've released another update to our astGUIclient-VICIDIAL suite: 2.0.4 http://astguiclient.sf.net/ The client suite runs on most modern web browsers on almost any GUI-capable operating system, and it includes the VICIDIAL call center suite and the astGUIclient client-side web app which extends your phone's functionality. This package is free and GPL. (the suite is not an

Hello, We've released another update to our astGUIclient suite: 2.0.2 http://astguiclient.sf.net/ The client suite runs on most modern web browsers on almost any GUI-capable operating system, and it includes the astGUIclient client-side web app which extends your phone's functionality and the VICIDIAL call center suite. This package is free and GPL. (the suite is not an asterisk

Hello, We've released another update to our astGUIclient suite: 2.0.3 http://astguiclient.sf.net/ The client suite runs on most modern web browsers on almost any GUI-capable operating system, and it includes the astGUIclient client-side web app which extends your phone's functionality and the VICIDIAL call center suite. This package is free and GPL. (the suite is not an asterisk

Any know what Digium hasn't released the DS3 card? It was supposed to be out a while ago. -Matt

Hello All, I have a requirement to setup a predictive dialer for a customers call center. I am asking for pros and cons of the different dialers available for Asterisk. If you are going to send marketing material send it to my e-mail directly please and not to the list. I was hoping to get the opinions of any one using any of these dialers and what they liked and didn't like, ease of

Does anyone have any experience using asterisk with an external predicitve dialer, like MediaTel? Specifically: The predictive dialer dials out over T1 circuits. It connects to asterisk via amphenol cable from an fxs card in the dialer to asterisk with a tdm2406 fxo card. In the analog world, the dialer dials out through the t1 circuit, and the fxs card is plugged into a 66 block so the

It sounds like Naren and company has their own CRM application. They need a predictive dialer that allows third party app integration. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Matt Florell Sent: Monday, March 13, 2006 8:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:

Dear All, ? ???????? I am trying to using E1 PRI Connection with vicidialnow setup..Calls are landed in asterisk .From Asterisk?CLI ?i can see the caller?id from where the call came ..but the calls are rejects. ? ?????? So what should i do now for forwarding this call to a agent who?is using softphone.Is there any Dialplanning required? ? Plz Help me to sort it out.? ---tareq

Hello, We've released another update to our Asterisk GUI Client suite: 1.1.7 http://astguiclient.sf.net/ The client suite runs on Windows, UNIX and Mac, includes the astGUIclient client-side web app which extends your phone's functionality and the VICIDIAL client-side web app auto-dialer. This package is free as in GPL. (the suite is not an asterisk configuration tool) This package is

I setup two asterisk servers with identical settings (same extensions, same queues, etc). Each one is connected to the same amount of incoming/outgoing links (1 PRI, 4 BRI, 1 IAX friend, etc, on each box). Most extensions are sip and they register via DNS SRV and other methods so that the two servers are load balanced. Incoming PSTN calls (BRI) reach 50% each server so that's load balanced

Also posting this question to people working on manager interface and dialers. I have a simple auto dialing script (using Originate) that forwards all incoming calls to a queue full of waiting agents instead of a meetme conference room. I use queues rather than meetme so I can leave the automatic call distribution to the queue itself. The problem is when the calls reach the agents, some of the

Hi Tilghman!   > Clearly, you missed the point.  Since there is a FREE predictive dialer out > there, and your product costs something, you are not the world's cheapest > predictive dialer.  I respect your wording and the way you or other people think on the list about difference between cheapest and free predictive dialer.   Surely