similar to: php web chat + asterisk -> callcenter

Displaying 20 results from an estimated 400 matches similar to: "php web chat + asterisk -> callcenter"

2008 Mar 19
3
phpagi
Hello, How do I install phpagi? http://phpagi.sourceforge.net/ I couldn't find any info about setup in that site, and I couldn't email the developers.so I'm lost. I know it isn't a real question for this list, but I suppose many people here already have installed it. So, how can I install it? Thanks Carlos -------------- next part -------------- An HTML
2008 Apr 18
1
Polycom LDAP Corporate Directory
Anyone use the LDAP feature yet on the polycom phones? If so how well does it work? How are you using it in your environment? http://polycom.com/usa/en/products/voice/desktop/soundpoint_ip/applicati ons/corporate_directory_access.html Roy Anciso Director of Technology Manistee Intermediate School District 772 East Parkdale Avenue Manistee, MI 49660 Ph: 231-723-4264 Fx: 231-398-3036 roy at
2009 Jan 10
3
Asterisk/GXW410x IP Analog Gateway
Hello All, I am trying to setup a small system where Nextone Softswitch will send traffic to Asterisk and then terminate on Grandstream GXW410x IP Analog Gateway but for some odd reasons the call are flashed back from Grandstream to Asterisk and creating a Black loop... I did follow the instructions provided by Grandstream support but it doesn't seems to be working...
2010 Mar 07
3
Callcenter open source program
HI all: Iam planning to use my asterisk box as callcenter?,any one can advice me with the best callcenter open source program based on asterisk . ? Any help will be apreciated. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100307/116f1b75/attachment.htm
2008 Dec 02
2
callcenter supervisor system
hi i need an open source callcenter manager system like queuemetrics but opensource any one know any? i prefer to search before start a new one thanks David -- (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL:
2005 Jun 05
0
sipura3000 problems in callcenter
I have 4 sipuras 3000 in a small callcenter connected to the PSTN receiving calls and forwarding them to Asterisk and viceversa. In addtiion I have some x100s, linksys FXSs, etc Strange things are happening with the Sipura and Asterisk which I cannot seem to figure out. During off hours at the callcenter, when no one is placing calls, if I place or receive a call with any of the Sipura,
2005 Sep 13
0
show queue callcenter output?
Hi, Can some one tell me what is the meaning of all the fields of show queue callcenter? for example in my system it gives: callcenter has 0 calls (max unlimited) in 'roundrobin' strategy (33s holdtime), C:429, A:12, SL:0.0% within 0s How is the holdtime calculated? what is A and SL? Also how can I see which of my zap interfaces are busy currently? I did a zap show channels I get
2007 Jan 31
5
Testing IVR / Callcenter applications
Hello We are developing an application to be deployed on E1 lines (inbound and outbound calls) What is the best way to fully test the application if we do not have E1 lines in the development environment? Is there some kind of software tester to test IVR/Callcenter applications virtually?? thanks and best regards -------------- next part -------------- An HTML attachment was scrubbed... URL:
2005 Oct 01
0
Callcenter and Softphone hanging
Hi, I run a small inbound callcenter with 3 agents doing techsupport. The agents are logged in via softphone, using agentcallback login. Some times the agents PC running softphone hangs, and they reboot the PC. But * is not aware of this and tries to send calls to the PC, which gets rejected. -- outgoing agentcall, to agent '1009', on 'Local/1002@from-sip-c3fa,1' --
2003 Nov 03
0
Re:Looking for CTI/IVR/CallCenter/VoIP project/task as freelance developer
Hi, As Freelance programmer/consultant I'm looking for project/task of IVR/CTI/CRM/IP-based, my skils are as following, 1 Dialogic-based CTI/IVR software programming 2 Intervoice IVR development 3 Siebel CRM integration and development 4 IBM DirectTalk and WebShpere Voice(VoiceXML,...) 5 IP-based development(VoIP,h323,sip,...) 6 Cisco
2007 Jul 18
2
E1 Virtual Callcenter
Hello List, I just have a query.... is it possible to have 2 or more telephone number mapped to the same E1 line and if so will the TE120P card pick up the last 4 digits of each number - as it is currently doing for the one? -- Kind Regards Etienne Pretorius -------------- next part -------------- An HTML attachment was scrubbed... URL:
2005 Mar 02
5
Asterisk URL and Callcenter Apps
Guys. How do those callcenter apps work with Asterisk where a call comes in and * send a URL and some screen popup up based on callerid or something or username or id and shows all the customers info? Anybody done that? What do you need to do that? If you are using ATAs or IP Phones, how do those integrate with the PC so the screen would popup?
2004 May 19
2
CallCenter setup
Hi, I am investigating possibility of using asterisk as an call center controller, i.e. Clients phone in, interact with IVR, if IVR is not enough get redirected to human consultant. There should be possibility for supervisors to connect to ongoing conversation. Expected traffic will not exceed 30 concurrent calls. Asterisk box should be connected to Siemens "communication platform"
2008 Mar 16
1
LDAP (was: Re: asterisk-users Digest, Vol 44, Issue 48)
If you write a HowTo, would you please insert it into the wiki at http://www.voip-info.org/wiki/index.php?page=LDAP ? Thanks. On Sun, 2008-03-16 at 07:09 -0500, asterisk-users-request at lists.digium.com wrote: > Date: Sat, 15 Mar 2008 18:20:32 -0200 > From: "Gonzalo Servat" <gservat at gmail.com> > Subject: Re: [asterisk-users] LDAP > To: "Asterisk Users Mailing
2008 May 28
3
Asterisk VoIP in Dubai/UAE?
Dear All, We have a customer who is opening a new office in Dubai and we know that VoIP is blocked over there. Has anyone a solution to getting VoIP back out (we want interoffice calls back to the UK)? We we're thinking of IAX trunking, but not sure if that is blocked or just SIP etc. A VPN works, but is not great. We have seen: http://www.speed-voip.com/voiceguard.html At the moment it
2006 Oct 10
4
Inbound Callcenter with multiple DIDs
I'm curious what asterisk solutions there are out there for inbound call centers with multiple DIDs. I'm looking for solutions for a setup where single system may have 1000 DIDs going to it, one for each account. Each account may not get that many calls. Solutions that will all reporting on calls coming into different accounts, call routing for queues based on distribution groups. Like
2008 Apr 04
4
Advice on best operator phone (with attendant console)
One of our clients is using a Grandstream GXP2000 with an attendant console. We have used the same phone with past clients successfully however this particular operator processes around 200 calls a hours and the GXP2000 for sure does not like the quick line shuffling and call volume. We get the following problems randomly: 1. menu stops working 2. transfer key stops working 3. Line 1 LED gets
2008 Sep 15
6
Callcenter monitoring tool
Hello all, Anyone expecialized with call center monitoring and reporting solution based on asterisk. A client of us, want to install a call center reporting solution for an asterisk server but I do not know which could be the best tool for that. I need a tool for reporting queue calls, agent calls, and disconnect cause. Any clue will be appreciated. Thanks in advance. VoipCrazy
2009 May 18
7
callcenter / dialer / predictive dialer / vicidial program is now open
This is a global message to all to announce our callcenter / dialer / predictive dialer / vicidial program is now open. Codecs: G711, GSM, G729, G723 Protocols: SIP Duration Rate : 30/6 (6/6 with monthly minutes over 100,000) Channels : 100 to start with , more on demand. We are predictive dialer friendly , your account will not be shut off. Contact us to do a test run. Mike
2008 Apr 04
2
Click to call
somebody knows some application web that allows me to call to my internal extensions of my asterisk, example click to call. I was proving the click to call of this example but it doesn't work http://www.voipjots.com/2006/02/click-to-call-with-your-asteriskhome.html greeting rickygm