similar to: IVR help, please

Howdy, folks. I'm having a problem finding a way to auto-record calls (both incoming and outgoing). I know how to make it so either party can initiate recording, but I want it done as soon as both ends are connected (or prior to that if that's what it takes). It's probably right in front of me and I'm just missing it. Any help would be much appreciated. Thanks, Jay

Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 15 seconds (caller hears the standard ring tone). 2) After 15 seconds, the caller

How do I include a file (not a context) in AEL? #include "filename" returns an error. Thanks, Jay

I don't know if this is a problem with my cisco sip IP Phones or asterisk but I thought I would post here in case someone else has experienced this issue. When I make a call from my SIP cisco IP Phone to some remote IVRs I never get the rest of my soft keys, only the "End Call" soft key, and also DTMF doesn't work... its like the phone is acting like the remote end hasn't

Greetings, List. I have my Asterisk box setup with 8 Centrex lines that were "left over" from our old PBX system. My boss is asking me to set up Asterisk so that he can flash hook and make an outgoing call on the same line to have a 3 way call. This is what he wants to do: 1) Incoming call on his Centrex line 2) Flash hook and dial a new number (goes out the same line) 3) Flash

I have a problem where my recorded queue calls stop recording once the call is transferred to a different extension. Is there some additional parameter I need to set so recording continues? Is it even possible to do this? Thanks, Jay

Greetings, folks. I'm having a problem with blind transfers. It seems that, despite not having the T flag set, callers are able to use the blind transfer option. Scenario is this: - Asterisk 1.2.14 - Caller calls into our call center on one of our many phone numbers. - Call gets placed into queue. - Operator answers call. - Caller is able to hit our blind xfer key sequence (#0) and dial

I too was curious about this, so I copied the text into Babel Fish, and this is the result: I miss of the 2/04/2007 to the 11/04/2007. I will answer your message as of my return. For any urgency, to contact Emmanuelle Parache Moga or C?dric Buzay. If this guy is really going to be out until November these messages will get rather tiresome... John Beaman Telecom Specialist Voice

Hi, We?re going to build an IVR system with a TE405P and 4 E1. We?re sure that the 120 channels will be filled by 120 simultaneous calls during peak, so we want to have the good server to manage this. We wonder a lot of things and maybe you could help us. - Are you ever build a similar system ? - What hardware is the most adapted for this type of use ? - What is the most important ?

I have in my sip.conf the following [jon.moore] type=friend mailbox=8100,8150 In voicemail.conf, both mailboxes are defined. On my Aastra 480i phone, I only see the first mailbox listed. I've verified this, by changing mailbox= to reverse the order, and I then see 8150 when I go to Services > Voicemail on the phone. I also only get MWI events for whichever mailbox is listed

Hi, I am working on a H.323 project which involves GnuGk and Asterisk My current goal is to provide IVR functionality for the H.323 users which register through GnuGk(eg. call credit information) I have successfully built a H.323 platform using GnuGk - it uses SQL accounting and authorisation. Now I am trying to integrate it with Asterisk in order to provide IVR functionality as I already

Will the material ever be posted. Looks there is some huge bugs with zfs deduplication that the organizers do not want to post it also there is no indication on sun website if there will be a deduplication feature. I think its best they concentrate on improving zfs performance and speed with compression enabled. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Before I make any serious gaffes, is this an acceptable place to post PHPAGI questions as well? I can't seem to find a dedicated mailing list for it. If not, any suggestions? Thanks, Jay

Here's how it's currently working: 1) Call comes in 2) Operator parks call (700) 3) Operator picks up call on another phone (701) 4) Operator tries to transfer to a different phone (we use #0) but the transfer doesn't work. We can transfer initial callers all we want and it works fine. Once a call is parked, however, we can no longer transfer the caller. Any ideas? Thanks, Jay

Hello all, I'm planning to create a simple Auto-Attendant (IVR Menu) for my home PBX yet all callers from incoming (trunk) calls must only press the extension numbers from the [analog-ext] else will play the "pbx-invalid". How do you do that using the GotoIf() (or probably using the other applications) but will check if the numbers entered belongs to a specific context? Also, how

Greetings, all. I would like to record calls that are entered into queues and I'm not quite sure how to do it. Here's how I'm currently set up: - Call comes in and is placed into Queue #1 (which rings all phones for 15 sec). - If call drops out of this queue, it is placed into Queue #2 (which plays MoH until the call is picked up). I've tinkered with MixMonitor and I have my

Anyone can recommend a commercial large scale IVR with easy + pro management for asterisk? Thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091124/53055c0c/attachment.htm

Hello all: Thank you for taking the time to read this post. Background: I am a new user to IVR systems and asterisk. I have been tasked with helping to set up a system that will only handle IVR (eg no PBX functions) incomming calls for 45 or so people that will call in 3 or 4 time each day during (approx) normal business hours. We have started to look at the Ivrs perl module from

I have these 3 models. class Ivr < ActiveRecord::Base has_many :klusterings, :dependent => :destroy has_many :klusters, :through => :klusterings, :uniq => true end class Kluster < ActiveRecord::Base has_many :klusterings, :dependent => :destroy has_many :ivrs, :through => :klusterings, :uniq => true end class Klustering < ActiveRecord::Base belongs_to :kluster

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with