Anyone can recommend a commercial large scale IVR with easy + pro management for asterisk? Thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091124/53055c0c/attachment.htm
On Tue, Nov 24, 2009 at 7:12 AM, B.Masoud @ SH <info at saudihome.com> wrote:> Anyone can recommend a commercial large scale IVR with easy + pro management > for asterisk?Those words don't mean anything to anybody except you. For instance, "large scale" is meaningless. You need to say out loud how large 'large' is. We define 'large' as number of simultaneous phone calls the service needs to support. Are you planning on being the phone voting platform for American Idol? Commercial just means you paid money for it. You can pay money for just about anything. 'Easy' and 'pro' don't usually go together. FreePBX is free, and asterisk is free. You can use them to make IVRs with browser-based management that is easy enough to turn over to Windows users who cannot operate a command-line interface. The pro users can go to a lower level and make customizations or debug with the CLI. I think FreePBX on top of asterisk is the closest I can think of to match 'easy' with 'pro' for asterisk. You can pay Digium for professional support. Or you can pay a third party for professional services to build something like this. Or you can buy an asterisk appliance that does most of the work for you, but you lose some of the control to do things the way you want. You can post to the asterisk-biz list if you are looking to hire professional services to build something like this for you.
On Wed, Nov 25, 2009 at 1:12 AM, B.Masoud @ SH <info at saudihome.com> wrote:> Anyone can recommend a commercial large scale IVR with easy + pro management > for asterisk? >I don't know what you mean by "pro management" but you can write IVR applications in any language you want. Personally I like ruby but you can do it java, pyton, php, perl, erlang etc. Drop me a private email if you want to know more. Writing IVRs is not difficult but there are issues you need to think about especially if you are concerned about uptime, load balancing etc.