similar to: Agent Question

Me again, another problem. As I said before, I have 2 lines going into "incoming" context. When client calls, I press Flash, client hears music on hold (only on voip line as said in previous post), when I get back and press Flash again to get back to my client I cannon hear him, but he hears me without problems. I have just tested in on the LAN, same situations, happens everytime.

Asterisk 1.4.6 at FreeBSD6.2-RELEASE Client hears pure silence when waiting for call answer. Music on hold stops when transferer pics a number and client doesn't even hear ringing. Is this normal behaviour? How to change this? Log says everything, MOH should stop after call pickup, not before Dial. -- Executing [113 at firma:1] Dial("SIP/zytek-08737000",

Priorityjumping is totally ignored by my asterisk (tested 1.4.4 and 1.4.7.1 on FreeBSD 6.2) [general] priorityjumping=yes With n+101: exten => 1337,1,Dial(SIP/zytek,5,Ttj) exten => 1337,102,Dial(SIP/zytek,${RINGTIME},${OPTIONS}) exten => 1337,n,Hangup -- Executing [1337 at firma:1] Dial("SIP/113-087a3000", "SIP/zytek|5|Ttj") in new stack -- Called zytek

Hi, We just upgraded to 1.4 and I'm noticing weird issues. I have noticed that asterisk stops running and I need to restart in order for us to receive calls. We receive our calls via a local sip provider over a dedicated T-1. We never have had an issue before until the upgrade to 1.4. It seems like asterisk gets hung up on a certain call and dumps. Anyone else noticing anything like

asterisk-1.4.7, Fedora 7, intel emt64 - nocona: == Parsing '/etc/asterisk/alsa.conf': Found ALSA lib pcm_dsnoop.c:558:(snd_pcm_dsnoop_open) unable to open slave [Jul 15 10:12:23] ERROR[24420]: chan_alsa.c:365 alsa_card_init: snd_pcm_open failed: No such file or directory [Jul 15 10:12:23] ERROR[24420]: chan_alsa.c:481 soundcard_init: Problem opening alsa I/O devices == No sound

Hi, I've recently upgraded Asterisk to the latest version 1.4.9 on a PBX that manages several queues, but at least on one queue strategy (leastrecent) it doesn't seem to be distributing the calls has it should. I think this strategy should work like this: a) Make a list of available agents and their idle time (time since last call) and

Hey All, Sometimes we are running into issues with calls randomly being disconnected. We have a couple of phones is in a remote office. We have a PIX-to-PIX VPN setup between the offices. I know neither of these devices provide QOS but we usually don't run into any problems. I notice this problem when we are in a conference call with one of the employees at the remote office and a

Hey Everyone, We are in the process of reviewing headsets for use with our GXP-2000s. I'm looking for some feedback as to which headsets people are using, the pros and cons of those headsets, and if they would recommend them to someone else. Any help would be appreciated... - Jason -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hey Everyone, We are in the works of planning a new * installation for our company. We have 20 users in our main office and 5 users in a remote office a couple of states away. Our call volume for the main office will be anywhere from 5-10 concurrent calls. The remote office will have about 3 heavy users with two users making calls occasionally. Right now we have an existing PBX. We have a

Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to

First of all I would like to thank Mark for getting roundrobin to go roundrobin. Good job. Now we have some options here for leastrecent and fewestcalls strategy. It needs some work on the logic and Mark recommend that I ask the list and get some input before he makes any changes to it. fewestcalls from what I have seen would always ring the agent with the fewestcalls first then go into

I use a single queue for all incoming calls, and different people login at different times to handle the calls, however, quite often, people forget to logout again (incl me). This causes problems because eventually everyone has gone home, and people end up sitting in the queue in-definitely... I use this in extensions.conf exten => 691,1,AddQueueMember(queue,${CHANNEL}) So, how can I have

Hello list, I have successfully set up Asterisk, but girls from our office complain to me that when they hit Flash to transfer a call and pick the number, they need to wait until the call is answered, and only then they could hangup. On the analog PBX we had before the transfer was in "background", and if called party did not answer the call, then the call returned to the girl in the

Hello all, this is my first post here. Sorry for my english. Gentoo LAN router, 2.4.26-hardened-r2 There are 2 WAN links, one LAN link. I am doing some iptables/routing/tc magic in my scripts. What''s interesting is marking packets traveling from all IP''s in LAN. Interesting commands are: ------------- for ip in `seq 50`; do $IPTABLES -t mangle -A FORWARD -o eth2 -d

I'm still not fully understanding exactly how R is handling data frames, but am getting closer. Any help with this one will likely go a long way in getting me there. Let's say I have a data frame, let's call it "a". Within that data frame i have two variables, let's call them "b" and "c", where "b" is a single numeric value per observation,

Another quick question (Spending the day trying to get this project sorted and tucked away) If I am dynamically adding queue members, they will not abide to settings within agents.conf will they? Ie. I need the equivalent of Autologoff however want my agents to receive calls when someone joins the queue, not have to sit on hold all day. I see AgentCallbackLogin has finally been removed. Has

Hi there, I'm experiencing some problems accessing some of the services on llvm.org: $ svn co https://llvm.org/svn/llvm-project/llvm/trunk svn: E200029: Couldn't perform atomic initialization https://llvm.org/bugs/show_bug.cgi?id=24734: "undef error - DBD::mysql::st execute failed: Got error 28 from storage engine" On Linux, errno 28 corresponds with ENOSPC, so my suspicion

Hello, I think Device State for Agents don't work correctly My configuration: agents.conf [general] [agent](!) autologoff=15 ackcall=no acceptdtmf=# wrapuptime=5000 musiconhold=default recordagentcalls=no custom_beep=beep [2000](agent) fullname=Fulano [2001](agent) fullname=Zutano [2002](agent) fullname=Mengano queue.conf (Agents Related) member => Agent/2000 member =>

Hi list, Using Asterisk 1.2.10 I am getting seriously confused by Queues and Agents. So far I configured my queue and agents, had my agents login using agentcallback. Call enters queue agent gets a call, if agent doesn't answer after 20 seconds a flag is set in AstDB (thanks to: Leo Ann Boon), call is returned to queue and the cycle continues. If the same agent doesn't

Hi, I''m looking at a system hang on a large box: 160 cpus, 2TB. Dom0 is booted with 160 vcpus (don''t ask me why :)), and an HVM guest is started with over 1.5T RAM and 128 vcpus. The system hangs without much activity after couple hours. Xen 4.0.2 and 2.6.32 based 64bit dom0. During hang I discovered: Most of dom0 vcpus are in double_lock_balance spinning on one of the locks: