asterisk users - Oct 2006 - Calls being disconnected across VPN

Hey All,

 

Sometimes we are running into issues with calls randomly being
disconnected.  We have a couple of phones is in a remote office.  We
have a PIX-to-PIX VPN setup between the offices.  I know neither of
these devices provide QOS but we usually don't run into any problems.  I
notice this problem when we are in a conference call with one of the
employees at the remote office and a third party.  They are disconnected
after a minute.

 

Here is the error:

Chan_sip.c 11452 do_monitor: Disconnecting call 'SIP/103" for lack of
RTP activity in 61 seconds.

 

Any ideas?

 

Jason Adams
Sumo Systems 
4694 Cemetery Road
Suite 310
Hilliard, OH 43026
Phone | 614.433.9906 ext: 102
Fax | 614.433.9931 
E-mail | jadams@sumosystems.net 

 

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Check the rpttimeout setting in sip.conf for the necessary extensions.

 As you are not making normal calls to outside parties, that setting
may not applicable in your case.

On 10/13/06, Jason Adams <jadams@sumosystems.net>
wrote:
>
>
>
>
> Hey All,
>
>
>
> Sometimes we are running into issues with calls randomly being
disconnected.
>  We have a couple of phones is in a remote office.  We have a PIX-to-PIX
VPN
> setup between the offices.  I know neither of these devices provide QOS but
> we usually don't run into any problems.  I notice this problem when we
are
> in a conference call with one of the employees at the remote office and a
> third party.  They are disconnected after a minute.
>
>
>
> Here is the error:
>
> Chan_sip.c 11452 do_monitor: Disconnecting call 'SIP/103" for lack
of RTP
> activity in 61 seconds.
>
>
>
> Any ideas?
>
>
>
> Jason Adams
>  Sumo Systems
>  4694 Cemetery Road
>  Suite 310
>  Hilliard, OH 43026
>  Phone | 614.433.9906 ext: 102
>  Fax | 614.433.9931
>  E-mail | jadams@sumosystems.net
>
>
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