Displaying 20 results from an estimated 8000 matches similar to: "Cascading Queues"
2007 Apr 09
2
trouble recording calls
Hi all,
I am having the following trouble with recording calls:
When calls come into the support line did number, the call starts to
record on the first queue, but appears to hang up when the call actually
connects to the engineer (ie I see "got hangup request" on the cli and
then mixmonitor ends.) I am guessing this has to do with the announce
file that is played to the engineer
2003 Jul 15
3
Conditional Contexts
I was wondering if the following was possible:
2 separate incoming contexts. The first will be used when
there is a secretary present. The second will be used when there is
no secretary.
I know that this can be done using includes and specifying the time
in which each separate context would be included. However, I would
like to be able to switch them from the reception telephone.
For
2007 Sep 28
1
Ringing Groups, SIP Forward and looping problem
I've a big problem with SIP forwarding back into 'ringing groups'
creating what can only be described as call storms :-(
I have a 'ringing groups' of SIP phones with an effective dialplan (much
simplified) like so:
; Purchase ledger
[ptsn_inbound]
exten => _846061,1,Dial(Local/6061 at groups)
....
[groups]
exten =>
2006 Feb 09
4
Queue - check agent
I have defined 4 queue's. Is there any way to check is there any agent logged in any of those queue's?
What I would like to do is to check if there is any agent in any of queue's and if there is, then I'll will transfer a call to that queue, it there isn't I would like to do something else with a call.
Thank you for your time.
--
Tomislav Par?ina
Lama Computers Split
2009 Aug 27
3
Sticky Park
My company for various reasons has asked that I come up with a way to
have previously parked calls be re-parked in the same parking slot. I
have looked at setting up asterisk so that the receptionist chooses
which slot to place a call, but I think there is an easier way. That is
when I came up with the idea of "Sticky Park". Here is how it would
work. A call would come in and
2007 Jul 16
1
Cisco 7940 log on/off
Hi All,
Anyone know if theres a way to share a Cisco 7940 between hot-desk
users?
My phones get their setup via SIP .cnf files, that load at boot via
tftp, so I'm assuming the configs a failry static. However if I want a
phone to be hot-desked, I could have different users sitting there. Is
there any concept of "logging on" in these environments?
Cheers,
Adrian
2009 Jul 18
3
Count Available Queue members
Hi all,
Someone know how can I check for available members on a queue Before I
queue the call, so I can do something else with it? Note that is not the
case for joinempty
Thanks,
Gabriel Ortiz
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2015 Apr 07
5
Asterisk Inbound calls, multiple SIP accounts, calledID
Hi Dmitriy and others and thanks for your help so far.
The option "match_auth_username=yes" seems to have had no effect. From my
reading, this option will try to match the username of the incoming SIP
account to a section heading. If that is how it must work then i can see a
big problem. I'm trying to present the receptionist with a nice display of
which line the call came in on.
2006 Jan 31
5
Queue() with timeout=0
Hello,
i've recently switched over from 1.0.9 to 1.2.3.
I've experienced some (to me) weird behaviour.
This is the config for an example queue.conf:
[654]
wrapuptime=30
timeout=20
strategy=ringall
retry=5
queue-youarenext=queue-youarenext
queue-thereare=queue-thereare
queue-thankyou=queue-thankyou
queue-callswaiting=queue-callswaiting
music=default
monitor-join=yes
monitor-format=
2007 Jan 31
3
Queue Status
Hello all,
I think Lee has given me a head start, but I'm still running in a circle
(at least i'm in the lead).
The problem is with my queues. The phones go to their own voicemail
after 5 rings.
That's about the same time I allow the phone to ring before trying
another phone in the queue. Is there a way to tell asterisk....?
If this call is coming from a queue, do not follow a
2005 May 12
3
Giving user progress in an voice menu system
Hi all,
I have a voice menu system ( Outlined below ), and I'd like to give the
user some feedback when they dial an extension ( ringing, music,
SOMETHING ). As it stands, when a user enters an extension from the
menu system, they hear silence while the line rings. I even tried
including the Ringing application before calling my macro to dial the
phones, with no luck.
Any help is
2009 May 07
1
Macro arguments on app_queue
hi list, i have a question about the args of queue:
when we use Queue() app, there are some arguments than can use. help from
CLI:
Queue(queuename[,options[,URL[,announceoverride[,timeout[,AGI[,macro[,gosub[,rule]]]]]]]])
well.. i'm trying to identify who has taken the call on a queue, and, when
agent conected, launch a macro with some args based on who takes the call
i do:
exten =>
2007 Apr 16
1
Need some dialplan help for obscure user request
I have a customer who wants their receptionist to input the users' long
distance PINs for the because they use each others pins. I am having
trouble coming up with a way to do this because of creating a channel
between the user and receptionist, dropping the channel and its variables
and creating a new one for the actual long distance call. Any advice is
really needed.
1. User Dials Long
2006 Feb 14
3
Grandstream hold one way audio -URGENT
Hi all,
At our customer site i've installed one asterisk server with 20
Grandstream GXP2000's. Firmware 1.0.1.9. When someone dials the
customer, the receptionist picks up, and does an attended transfer (the
'grandstream way') to a collegue. Most of the times this goes ok, but
sometimes, when the receptionist puts the call on hold, and tries te
reconnect to the caller there's
2007 Jul 16
4
USB Cordless
Does anyone know if X-Ten or SJPhone support multiple cordless handsets for multiple lines? I have an office with multiple roaming users(nurses) that are in and out. I'd like to provide them telephones, and my idea is to have a PC sitting in a corner somewhere running a softphone client. When a nurse comes in she just picks up any available handset(anywhere from 2-5 per office) and starts
2005 Jul 11
1
ASterisk@home + Broadvoice = Almost working installation...
Hello Guys,
I'm somewhat of a newbie and am desperately seeking for some help...
I've managed to get asterisk up and running on my server, and signed up with a
broadvoice account...
I'm having no problem dialing and communicating between extensions, but whenever
anyone tries to call my broadvoice account, they are greeted by no ring or
anything, but rather simply a direct to
2005 May 08
5
8+ line receptionist only setup
Hi,
We are looking towards a 8+ CO line setup (20 extensions) in our office
but we do not want an IVR(auto-attendant) feature. All incoming will be
answered by a receptionist. I have read the multi-line configuration for
cisco 7960 thread in this list but that way I believe we could only display
6 incoming lines. What will happen to the rest? Does the expansion module
for the cisco 7960 work
2008 Jan 28
2
IAX Calls - One Way Audio
Hello List,
I am currently having a bit of a strange issue with a pair of asterisk servers that we recently set up.
For a bit of background, this particular business has two sites in two different towns, about 10 minutes apart. They have 3 analogue PSTN lines connected to the asterisk servers at each location, via a Sangoma A200 (with HEC). They are trying to have just the one receptionist for
2005 Nov 09
5
Receptionist phones
I've been playing with Asterisk for a few weeks and it's working great.
I have a question about getting multi-line receptionist phones working.
I was thinking about getting one of these expansion ports:
http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet0
9186a008008883d.html
What are people using for receptionist phones that show all the
extensions in
2005 Sep 29
2
Remotely dialing calls from a polycom phone
I have a Polycom IP600 serving as a receptionist phone. We developed a call
manager via c/gtk that runs on a touchpad. It allows them to transfer calls,
transfer to voicemail, page, etc. The problem is this: When paging another
phone from the touchpad, I have to open a channel to the receptionist phone.
This rings the receptionist phone. When she picks up, it then pages the
desired person. This is