similar to: Call prority (QUEUE_PRO) in the queues

Hello, Polycom ip soundpoint support ACD login/logout . Can we configure asterisk with polycom ACD support? Regards Harry ___________________________________________________________________________ Nouveau : t?l?phonez moins cher avec Yahoo! Messenger ! D?couvez les tarifs exceptionnels pour appeler la France et l'international. T?l?chargez sur http://fr.messenger.yahoo.com

I used ChanSpy( ) recorded some test conversations. It has .raw extension. What kind of audio file is this? How can I play it? Gary -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20071113/dea0f584/attachment.htm

Hi, I have several Polycom 501 connected to asterisk. The phone has an ACD-login function that I'd like to use. But I can't find find much information about this. I've read a post on bugs@digium (http://bugs.digium.com/view.php?id=6119) about this function but I'm not really clear on if this is actually working or not? Has anyone actually used the Polycom ACD-login function

Thanks! Do you have any suggestions on what I might do next. I have the phones, I have asterisk, and I have everything setup. But i can't get the login to work with the Polycom function. Nothing happens...and I can't find any readmes' or manuals. Regards, Jan -----Ursprungligt meddelande----- Fr?n: asterisk-users-bounces@lists.digium.com

Hi, I''m trying to figure out how to use Linux QoS. Default setting has three queues (bands) and should prioretise outgoing tarffic based on TOS field. I try to test that by flooding Ethernet interface by netperf or iptraf and running ping -f with -Q and without Q. -Q doesn''t affect ping results, it suffers anyway. It seems that I don''t understand something. I verified

Hello, I created this setup, DSL------LINUX ROUTER-------ASTERISK Linux acts as router and forwards packets only 512M and AMD 1599.987 MHz Asterisk 512M AMD 2000 MHz When I ssh to linux router during the call and execute any command that requires cpu , then sound gets choppy. Simple test would be establish a call and start "du /" on the router. The same applies to asterisk box.

Hey! I am trying to configure the voice onference with MeetMe application for my internal users. I have my server and 4 clients on same LAN and following is my extensions.conf file: [globals] Ahsen=SIP/222 Tahami=SIP/444 Uzair=SIP/333 Wasif=SIP/555 [internal] exten => 1234,1,Macro(voicemail,${Ahsen}) exten => 4321,1,Macro(voicemail,${Uzair}) exten => 5678,1,Macro(voicemail,${Tahami})

Hi, If an agent doesn't take a call.. is there some way I can PAUSE them instead of logging them out?

I have wondershaper to limit my upload at 400kilobits (my line is 600kbps). I do a lot of torrent seeding and I dont want my pings killed when I''m uploading so I set low prority source ports as follows (by the way, I have bittornet to only use ports 6881-6910): NOPRIOPORTSRC="6881 6882 6883 6884 6885 6886 6887 6888 6889 6890 6891 6892 6893 6894 6895 6896 6897 6898 6899 6900 6901

Has anybody got the polycom acd function to work? I have the following setup: Debian 3.1 - 2.6.8 linux zlib-1.1.4 libpri-1.2.3 zaptel- 1.2.6 Asterisk - the bweschke/polycom_acd_funtions branch version - I get one error when doing a make install about needing a newer version of libpri and zaptel, I got the above versions from asterisk.org, are there newer version anywhere else? In the sip.conf

HI, theres a lot of controversy related to this topic, my company is thinking on me to take the astricon bootcamp, but want to know if it is really whorty, 3000 USD is a huge amount of money to spend, plus the hotel, food and transportation, ive already deployed some asterisk?s pbx and have experience with it using analog tdm cards and E1/T1, queues, conference rooms, IVR, ACD, inbound and

Hi all, I am seeing a strange problem with Asterisk queue. I am not sure if it's my configuration which is wrong or there's something with Asterisk. I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When i tried to call the extension number directing to the queue, the MGCP phone is not ringing. However, it is fine to call the MGCP phone directly. The strange thing is

I recollect that there used to be a fixed, finite limit to the number of call groups that could exist. Does anyone know if that limitation still exists in 1.2.1, or maybe where I could look in the code to find out if it's a fixed length array or not? Thanks. Doug.

Hi, I have the following requirement.. after a customer is answered by a Queue, I want him to be redirected to another extensions, where an IVR would answer and ask for his opinion about the analyst who just solved his issue. Is there a way to redirect him automatically, or do I have to ask my agents to manually transfer the users to this IVR extension? Thank you Dov -------------- next part

Hi, I have several agents, who all log into multiple queues. What I want to happen (but doesn't seem to be) is: Agent 5 is logged into queues 1,2,3 Agent 4 is logged into queues 1,3 A call comes into queue 1, and goes to agent 5. Agent 5 answers the call and finishes it. A call comes into queue 3. I want this call to go to Agent 4, as opposed to going to agent 5 (which is what it is doing

Has anyone integrated Asterisk Queues with Polycom phones? What I'd like to do is display the agent status next to their appearance. I don't see much discussion about this. This is not the same thing as setting <bw>1</bw> against the appearance in the phone directory. Thanks Doug.

Hi, I have an queue stored in relatime and defined members called through LOCAL/.... I found out that if I call the members through the LOCAL think the queue statistics is not updated. Any idea, or isnt possible to call members with LOCAL channel. best regards Thomas

Using 1.0.9: If I have: exten => s,1,Dial(SIP/5555&SIP/12345@192.168.1.1) How can I return the DIALSTATUS variable for the second SIP channel ONLY if the second SIP channel is busy, regardless of the dialstatus of the first SIP channel? What I want is, if the second SIP channel is busy go to n+1 or n+101 regardless of the status of the first SIP channel. tia

I'm pretty sure I already know the answer to this, but... Is there a way to copy/transfer/replicate sip subscriptions from one asterisk system to another, for the purposes of HA? You coudln't even write a script to do it I don't think. You can do an 'asterisk -rx sip show subscriptions' but there'd be no way to repopulate it on a second system. Yes/No? Doug.

When a caller in the queue is connected to an agent, the call is placed to the extension and context specified using Agentcallbacklogin. This allows for me to add extra things to the diaplan *before* calling the agent. Now, I want to be able to use a device, rather than agents. So I can use addQueueMember and add my SIP device. However, I still want to do a couple of things before the device