similar to: Polycom Questions

Displaying 20 results from an estimated 1400 matches similar to: "Polycom Questions"

2013 May 05
2
My new Polycom 450's can't xfer to 4-digit extension
Hi all. I just installed bunch of IP450's and everything went well and my customer is happy.... except that they are unable to transfer calls to other extenstions. They can dial them directly just fine. However, when the user is in a call and presses the transfer soft key, they get dial tone, and start typing the extension, say 1008. But by the time they get 100 typed in, the phone tries
2008 Jan 21
1
Polycom 320 Issue
Hi All, I'm not sure if this is related directly to asterisk or not but on my Polycom 320 when I try to dial a number smaller than 4 digits I get an error on the phone saying "Enter more digits". The dial plan section is listed below. <dialplan dialplan.impossibleMatchHandling="0" dialplan.removeEndOfDial="1"> <digitmap
2007 Mar 11
2
DST changes for the US
After palying around to set this correctly (or so I think, please correct me if I got something wrong) I decided to share it with everyone. For Polycom phones in sip.cfg change the following line from: <SNTP tcpIpApp.sntp.resyncPeriod="86400" tcpIpApp.sntp.address="" tcpIpApp.sntp.gmtOffset="" tcpIpApp.sntp.daylightSavings.enable="1"
2008 Nov 18
2
Fwd: Polycom phone time behind one hour.
Tried to submit this email this morning and didn't see it in the list. I apologize if it is a dupe. I've inherited a customized Asterisk installation. After the past time change all clocks in my office are behind by one hour. After some digging it appears we have: A /tftproot/sip.conf that is being pushed out to our phones. I found the following line that seems to be what controls
2007 Nov 08
2
time on polycom 501
I have a polycom 501 phone that is 1 hour off now. Before last sunday (time change) the time was fine. <?xml version="1.0" standalone="yes"?> <PHONE_CONFIG> <OVERRIDES _.0x20._log.level.change.sip="0" tcpIpApp.sntp.daylightSavings.stop.date="4" tcpIpApp.sntp.daylightSavings.stop.month="11"
2007 Nov 01
5
DST
My Polycom phones are displaying time, off by one hour. Seems they are on the old DST rules. How do I fix this? joe a.
2006 Apr 27
7
Polycom NTP issue
I am ready to pull my hair out. I cannot seem to get the Polycoms to read the time properly. Regardless of the server they are pointed to our the offset, i am getting the correct time, but 24 hours ahead. So for today it is showing Friday April 28 but with the correct time. Any clues? Kerry Garrison Director of Technical Services Tech Data Pros - Orange County's Mobile IT Service Provider
2005 Sep 27
2
Polycom IP 500 - problem dialing extra numbers
hi there I'm setting up asterisk@home and I'm using Polycom IP 500 phones. When I call a number that has a digital receptionist (i.e. "dial 1 or such and such, dial 2 for this and that...") the Polycom doesn't seem to send the extra digits. When I try it with X-Lite things appear to work fine, so I think the problem is with the Polycom configuration. Here's some
2005 Aug 02
9
Polycom phones w/ two lines on different servers
Hi all - This isn't really directly Asterisk related, but has anyone successfully set up a Polycom phone to register two lines on two different Asterisk boxes? I can get the first line to register, but the second one does not. I can still place calls from that second line, which indicates to me the server, user, and secret are correct. I'm running the newest 2.6 series firmware with the
2006 Jun 21
4
Polycom 601 problems with multiple registrations
I'm stumped on this one and any help would be greatly appreciated. I'm just trying to get my Polycom 601 to have multiple extensions on it. For example, on line 1 I want extension 21, on line 2 I want extension 22, and on line 3 I want extension 23. Ideally I'd actually have each extension appear on 2 lines and therefore filling up all 6. I should be able to do that with the
2004 May 06
1
polycom dialplan
I recently had a bear of a time getting a Polycom Soundpoint 500IP up and registered.. Now that its registered I ran into a problem w/ the dialplan. Needing to dial x101 I'd dial 10 - then get a fast buzy.. Also making a local call - dialing 95551212- would give me a fast busy after the 7th digit - so 9555121.. Same w/ LD calls... This dialplan really got me down as I didn't find
2008 Dec 30
1
Newbie Polycom: Cannot conference with >10 digit 3rd party
Calling all Polycom gurus: I am using Polycom IP601 phones with Asterisk 1.4.21.2 In all Polycom phones, I set the following in sip.cfg. <dialplan dialplan.impossibleMatchHandling="2"> </dialplan> (I leave the digitmap unchanged because I thought setting impossibleMatchHandling will ignore the bitmap) ...so that I could dial any number by entering a variable-size
2007 Jan 01
1
Help needed with Polycom dialplan pattern matching
I'm using Polycom Soundpoint phones and I want to use some extensions beginning with # for features setup. I'm getting the fast busy "can't match it" signal. I want to match #50 for call forwarding, for instance, and #505551212 to set the call forwarding number and turn it on. I have tftp set up and sip.cfg contains the following: <dialplan
2006 Oct 15
0
Ringtones won't work
I was hoping that someone may be able to shed some light on some issues I'm having on trying to get an Asterisk test server up and running. At the moment I have the basics, two Polycom hard phones (301 & 601 with expansion unit (which oddly will not power up)) that can call each other, log into voicemail (one touch) and have custom directories & buddy lists. Unfortunately some of the
2013 Feb 25
1
DST offset
Hello, I am trying to set the tcpIpApp.sntp.gmtOffset="0" setting on the polycom phone provisioning template and I see that it has a variable for ${DSTOFFSET} in the template I tried adding "dstoffset = -28800" to users.conf and sip.conf under both general and individual users but can't get the setting to set. Where/How do I set the variable? Thanks, Bryan --------------
2009 May 06
3
Polycom Dialplan Digitmaps
I'm replacing a SoundPoint IP 600 with a SoundPoint IP 650. I attempted to simply reuse the existing config files for the old phone on the new phone, but the new phone would lock up on the 4th digit when attempted to dial out certain numbers. So, I downloaded the newest firmware and config templates from Polycom, and attempted to migrate the settings. Seems I'm missing something from
2005 Jul 28
4
strange dial problem with polycom 501
I am having a strange problem with polycom 501 and dailing. I've read the archives and no one there specifically mentions this problem, so I thought I'd ask here. The problem is that when the user picks up the receiver or pressed new call, sometimes they will enter a number (for example 95072091234) and in the middle of the number the cursor might jump back one digit. So the call above,
2007 Apr 11
2
FW: Polycom 501 issue with latest firmware : sluggish keys
Somebody was helpful enough to give me the very latest release of Polycom's firmware (2.1.0). Unfortunately, I still get that issue. So I'm stuck asking again: Anybody ever got that? Mike _____ From: Mike [mailto:list@virtutel.ca] Sent: Wednesday, April 11, 2007 13:37 To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Polycom 501 issue with latest
2006 Mar 16
1
Re: transfers/parked calls + polycom 501
This is a dialpaln issue. I solved the same problem recently. For 4 digit extensions you need to append the dialplan statement in the sip.cfg configuration file as follows <digitmap dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2 -9]xxxT|1xxxT" dialplan.digitmap.timeOut="3"/> Michael > I am not sure what I did but blind transfers do not
2004 Dec 31
2
MGCP parameters
Sirs, According to RFC 2705 (MGCP), these are the parameters that are used in the transactions: ReturnCode, Connection-parameters <-- DeleteConnection(CallId, EndpointId, ConnectionId, [Encapsulated NotificationRequest,] [Encapsulated