asterisk users - Apr 2007 - FW: Polycom 501 issue with latest firmware : sluggish keys

Somebody was helpful enough to give me the very latest release of Polycom's
firmware (2.1.0).  Unfortunately, I still get that issue.
 
So I'm stuck asking again: Anybody ever got that?
 
Mike

  _____  

From: Mike [mailto:list@virtutel.ca] 
Sent: Wednesday, April 11, 2007 13:37
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Polycom 501 issue with latest firmware : sluggish keys


Hi,
 
I've upgraded a few Polycom 501 to SIP 2.0.3b (can't get 2.1.0 because
of
Polycom's firmware policy, but this is the "latest publicly
available" from
Polycom's web site).  
 
I've noticed that some keys get "sticky" though.  Soft buttons for
example
(i.e. "end call") need to be pressed 2-3 times for them to react. 
I've
downgraded to 1.6.7, and the problem dissapeared.
 
I can't imagine I'm the only one having that issue, and that issue was
also
present in 2.0.1 for me.  
 
Did anybody else have this problem?  What did you do to fix it?  Am I stuck
with 1.6.7 forever?
 
Mike
 
 
 
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At 15:09 4/11/2007, Mike wrote:
>Somebody was helpful enough to give me the very latest release of 
>Polycom's firmware (2.1.0).  Unfortunately, I still get that issue.
>
>So I'm stuck asking again: Anybody ever got that?
Digit Impossible Match in phonexxxxxxxxxxx.cfg?

<dialplan
    dialplan.1.impossibleMatchHandling="2"
    dialplan.1.removeEndOfDial="1"




>
>Mike
>
>
>----------
>From: Mike [mailto:list@virtutel.ca]
>Sent: Wednesday, April 11, 2007 13:37
>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>Subject: Polycom 501 issue with latest firmware : sluggish keys
>
>Hi,
>
>I've upgraded a few Polycom 501 to SIP 2.0.3b (can't get 2.1.0 
>because of Polycom's firmware policy, but this is the "latest 
>publicly available" from Polycom's web site).
>
>I've noticed that some keys get "sticky" though.  Soft buttons
for
>example (i.e. "end call") need to be pressed 2-3 times for them to
>react.  I've downgraded to 1.6.7, and the problem dissapeared.
>
>I can't imagine I'm the only one having that issue, and that issue 
>was also present in 2.0.1 for me.
>
>Did anybody else have this problem?  What did you do to fix it?  Am 
>I stuck with 1.6.7 forever?
>
>Mike
>
>
>
>_______________________________________________
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>
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Hi Mike -
> Somebody was helpful enough to give me the very latest release of
Polycom's
> firmware (2.1.0).  Unfortunately, I still get that issue.
>
> So I'm stuck asking again: Anybody ever got that?
I've got quite a few Polycoms of various models running in a number of
asterisk installs.  Some of them are on 1.6.7, but most are on 2.0.3
or 2.1.0.  I haven't seen this one at all.  I would definitely call
your reseller to have them bring it up with Polycom.  If your reseller
won't take the time, you may be able to find others that will - if you
buy a phone from them ;-).  www.voipsupply.com comes to mind, but I'm
sure there are other vendors who will go to bat for you.

- Noah