Doug Smith
2008-Nov-18 22:46 UTC
[asterisk-users] Fwd: Polycom phone time behind one hour.
Tried to submit this email this morning and didn't see it in the list. I apologize if it is a dupe. I've inherited a customized Asterisk installation. After the past time change all clocks in my office are behind by one hour. After some digging it appears we have: A /tftproot/sip.conf that is being pushed out to our phones. I found the following line that seems to be what controls timezone information and DST. I put in carriage returns to make it easier to read as it is all one line. Can anyone see anything obvious (I have missed after reviewing many times) with this config that would cause my phones to be behind an hour? I tried changing overrideDHCP="0" to a "1" with no luck. <SNTP tcpIpApp.sntp.resyncPeriod="3600" tcpIpApp.sntp.address="207.207.*.*" (Address replaced with asterisk to protect our server IP) tcpIpApp.sntp.address.overrideDHCP="0" tcpIpApp.sntp.gmtOffset="" tcpIpApp.sntp.gmtOffset.overrideDHCP="0" tcpIpApp.sntp.daylightSavings.enable="1" tcpIpApp.sntp.daylightSavings.fixedDayEnable="0" tcpIpApp.sntp.daylightSavings.start.month="3" tcpIpApp.sntp.daylightSavings.start.date="9" tcpIpApp.sntp.daylightSavings.start.time="2" tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1" tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth="0" tcpIpApp.sntp.daylightSavings.stop.month="11" tcpIpApp.sntp.daylightSavings.stop.date="4" tcpIpApp.sntp.daylightSavings.stop.time="2" tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1" tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth="0"/> Any help at resolving this would be greatly appreciated. Many of our office workers are annoyed that their times are behind an hour now. Thanks, Doug Smith Alchemy Systems -------------- next part -------------- An HTML attachment was scrubbed... URL: lists.digium.com/pipermail/asterisk-users/attachments/20081118/d6a43dd4/attachment.htm
Brent Davidson
2008-Nov-18 23:11 UTC
[asterisk-users] Fwd: Polycom phone time behind one hour.
Have you verified that the NTP server has the correct time? Also, if you're grabbing the time from a source set to GMT you'd need to set the gmtOffset field. Doug Smith wrote:> Tried to submit this email this morning and didn't see it in the > list. I apologize if it is a dupe. > > > > I've inherited a customized Asterisk installation. After the past > time change all clocks in my office are behind by one hour. After > some digging it appears we have: > > A /tftproot/sip.conf that is being pushed out to our phones. > > I found the following line that seems to be what controls timezone > information and DST. I put in carriage returns to make it easier to > read as it is all one line. Can anyone see anything obvious (I have > missed after reviewing many times) with this config that would cause > my phones to be behind an hour? I tried changing overrideDHCP="0" to > a "1" with no luck. > > |<SNTP > tcpIpApp.sntp.resyncPeriod="3600" > tcpIpApp.sntp.address="207.207.*.*" (Address replaced with asterisk to protect our server IP) > tcpIpApp.sntp.address.overrideDHCP="0" > tcpIpApp.sntp.gmtOffset="" > tcpIpApp.sntp.gmtOffset.overrideDHCP="0" > tcpIpApp.sntp.daylightSavings.enable="1" > tcpIpApp.sntp.daylightSavings.fixedDayEnable="0" > tcpIpApp.sntp.daylightSavings.start.month="3" > tcpIpApp.sntp.daylightSavings.start.date="9" > tcpIpApp.sntp.daylightSavings.start.time="2" > tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1" > tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth="0" > tcpIpApp.sntp.daylightSavings.stop.month="11" > tcpIpApp.sntp.daylightSavings.stop.date="4" > tcpIpApp.sntp.daylightSavings.stop.time="2" > tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1" > tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth="0"/> > > | > Any help at resolving this would be greatly appreciated. Many of our > office workers are annoyed that their times are behind an hour now. > > > Thanks, > > Doug Smith > Alchemy Systems-------------- next part -------------- An HTML attachment was scrubbed... URL: lists.digium.com/pipermail/asterisk-users/attachments/20081118/9dfe6197/attachment.htm
Bryan M. Johns
2008-Nov-19 01:16 UTC
[asterisk-users] Fwd: Polycom phone time behind one hour.
Insert your offset into this line: tcpIpApp.sntp.gmtOffset="" eg - EST (GMT -5) = -18000 Bryan M. Johns Shelton | Johns 678.248.2637 Office 678.810.0730 Direct 678.303.3424 Fax Support: support at sheltonjohns.com sheltonjohns.com On Nov 18, 2008, at 5:46 PM, Doug Smith wrote:> Tried to submit this email this morning and didn't see it in the > list. I apologize if it is a dupe. > > > > I've inherited a customized Asterisk installation. After the past > time change all clocks in my office are behind by one hour. After > some digging it appears we have: > > A /tftproot/sip.conf that is being pushed out to our phones. > > I found the following line that seems to be what controls timezone > information and DST. I put in carriage returns to make it easier to > read as it is all one line. Can anyone see anything obvious (I have > missed after reviewing many times) with this config that would cause > my phones to be behind an hour? I tried changing overrideDHCP="0" > to a "1" with no luck. > > <SNTP > tcpIpApp.sntp.resyncPeriod="3600" > tcpIpApp.sntp.address="207.207.*.*" (Address replaced with asterisk > to protect our server IP) > tcpIpApp.sntp.address.overrideDHCP="0" > tcpIpApp.sntp.gmtOffset="" > tcpIpApp.sntp.gmtOffset.overrideDHCP="0" > tcpIpApp.sntp.daylightSavings.enable="1" > tcpIpApp.sntp.daylightSavings.fixedDayEnable="0" > tcpIpApp.sntp.daylightSavings.start.month="3" > tcpIpApp.sntp.daylightSavings.start.date="9" > tcpIpApp.sntp.daylightSavings.start.time="2" > tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1" > tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth="0" > tcpIpApp.sntp.daylightSavings.stop.month="11" > tcpIpApp.sntp.daylightSavings.stop.date="4" > tcpIpApp.sntp.daylightSavings.stop.time="2" > tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1" > tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth="0"/> > > Any help at resolving this would be greatly appreciated. Many of > our office workers are annoyed that their times are behind an hour > now. > > > Thanks, > > Doug Smith > Alchemy Systems > _______________________________________________ > -- Bandwidth and Colocation Provided by api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: lists.digium.com/pipermail/asterisk-users/attachments/20081118/c21eb47a/attachment-0001.htm