similar to: Queue Manager

Dear Asterisk users, We would like to announce that Druid, Open Source Unified Communications project has just made a major release: Druid 2.0. It is out!It has a ton of new features and a highly improved interface. Asterisk stability has also been greatly improved. For more info http://forums.voiceroute.org/showthread.php?t=837 Some of the key features - Improved Web GUI, faster and smoother -

hi i am thinking to use some xorcom hardware i only used digium hard... what do you think? it work ok? what about echo? it is plug and play only reload or i need to restar asterisk ? i understand the drivers are in the trunk of asterisk, is this rigth? have any one a conf file of a xorcom device? any other important comments are welcome. Thanks David -- (\__/) (='.'=)This is

How do I set rxgain per channel on zapata.conf? I've a TDM400 with 2 FXS. Thank you! Santiago del Castillo

Just wondering what web GUI people like for asterisk. I installed asterisk from source and I was looking at possibly installing web GUI for system management. So far freepbx.org looks promising anybody else have any suggestions. Thanks Roy Anciso Director of Technology Manistee Intermediate School District 1710 Merkey Road Manistee, MI 49660 Ph: 231-723-4264 Fx: 231-723-1690 roy

I have recently noticed that druid @ http://www.voiceroute.org has created an open source edition of their platform. I downloaded it today and installed it on a play system where I have about 20 ip phones ranging from cisco, polycom and aastra phones. I didn't even have to configure them as the system automatically did it for me. I have been using trixbox/freepbx combination for over that last

Hi there, I need help in implementing Asterisk with LDAP. I' ve installed Asterik 1.4 with CentOS 5.2 and I would like to use with it an existing zimbra LPAD. thanks, -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081018/5f725eea/attachment.htm

hi i want to ask for your opinion what is better for a call center 100 current calls and other 200 current calls make the server step by step or use a auto install cd like asterisk now, druid elastix ....? and why? Thanks David -- (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination. -------------- next part

I'm impressed with the call log reporting that Switchvox offers. There's a screenshot here: http://www.switchvox.com/sv?cmd=screenshots&pic=13 Can normal Asterisk do this? I installed AsteriskNow on an old computer, but I couldn't find anything like that in the GUI. I found the CSV file in /var/log/asterisk/cdr-csv, but that's not much help unless there's some other

Hi, I had some experience on Asterisk 1.0.7 and 1.2.0. Now, I want to do something on the New Release of Asterisk 1.6.xx. I want to know wheather there are already web GUI for use now in the release. Or still nedd integrate some other third part GUI? Any advice will be appreciated. Thanks ahead, Best Regards, Gary -------------- next part -------------- An HTML attachment

I was searching thru the internet and I found a wide variety of different web interfaces for asterisks I was curious which one is best suited for asterisks. Thanks

Hello list, I have been working lately on a small CDR parsing utility, and would like to do some performance testing on it. I am looking for some - possibly large - real-life Asterisk CDR datasets to run some performance monitoring. Anybody's got some CDRs that can be shared? Thanks in advance, l. -- Loway Research - Home of QueueMetrics http://queuemetrics.com

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Hi list, I have a client with a strange requirement: putting a noise gate on the Asterisk channel. For those who are not familiar with them, noise gates are used in musical instruments to avoid entering low-level noise into the amp system. What they basically do is, they measure the volume of the channel, and when it's too low they just let the channel close, i.e send perfect silence,

Hi all, I need some advice - I have been working on originating multiple calls using AMI and then joining them. What I want to do is: - dial call 1 (where the caller is in a "channel" format, like SIp/1234 or Local/1234 at ext) and "park" it somehow - dial call 2 (where again the caller is in channel format) and join it to the previous call. As a requirement, I cannot use the

Hello list, I have prepared a couple of new tutorials you may find interesting: - Installing an Asterisk 1.4 beta system - at http://astrecipes.net/?n=216 - Installing the Digium's Asterisk GUI for 1.4 - at http://astrecipes.net/?n=217 It's nothing too complex, but you may find them interesting, especially the new Asterisk GUI. Any comment is welcome - the site is a wiki, so feel

Hello all, A client of us, needs a queue monitoring system. In realtime he needs to now the PRI status, the agents logged in and logged out, the number of received calls by agent, ....,etc. I am not a call center specialist and i want to find a call center software to offer to my client that fits his needs. I need a monitoring solution for incomming and outgoing calls and a queue management

I agree with these fella's, this is a piss poor way of fixing it. I only know of one call center that used static agents, mostly because they were sold a peice of crap and they had no idea how to use it the other way. I think you will find the majority of call centers are callback centers. This decision has taken Asterisk out of the realm of providing reasonable call center solutions. VIVA

I have a _very_ specific situation where I need queues to work in a very specific manner - I need the queue to only accept one call at a time, even though several phones are attached to it. My memory tells me that queues might have even worked this way in the distant past (pre 1.0)...but I am willing to be mistaken. Is this even remotely possible? PaulH

Hi, is it possible to have the information stored in /var/log/asterisk/queue_log realtime in mySQL? thanks

Hello list, I am getting the list with days of delay, take for example this message: Received: from unknown (HELO lists.digium.com) (216.207.245.17) by mxavas16.fe.aruba.it with SMTP; 29 Jun 2007 13:38:37 -0000 Received: from localhost ([127.0.0.1] helo=INXS.digium.internal) by lists.digium.com with esmtp (Exim 4.63) (envelope-from <asterisk-users-bounces at lists.digium.com>) id