hi
i want to ask for your opinion what is better for a call center 100 current
calls and other 200 current calls
make the server step by step or use a auto install cd like asterisk now,
druid elastix ....?
and why?
Thanks
David
--
(\__/)
(='.'=)This is Bunny. Copy and paste bunny into your
(")_(")signature to help him gain world domination.
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On Thu, 26 Mar 2009, David fire wrote:> i want to ask for your opinion what is better for a call center 100 > current calls and other 200 current calls make the server step by step > or use a auto install cd like asterisk now, druid elastix ....? and why?idontunderstandyourquestionbutithinkcaseandpuctuationmayhelp If you are asking for an opinion on whether to use an all-in-one package or build up from scratch -- it depends. If you need all the cruft on the disc, install it. It may be a "prerequisite" to be supported. If you don't need all the cruft or support, no. You should do a minimal "server" (no X) install. Meaning, de-select everything in the distro. Then, build up your installation based on your actual needs. You will end up with a more efficient and secure system that is easier and faster to maintain -- and as a bonus, you will gain an understanding into what's actually going on in your box. Thanks in advance, ------------------------------------------------------------------------ Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000
On Thu, 26 Mar 2009, David fire wrote:> (\__/) > (='.'=)This is Bunny. Copy and paste bunny into your > (")_(")signature to help him gain world domination.BTW, I won't shed a tear if you kill that effing bunny !@#$. Thanks in advance, ------------------------------------------------------------------------ Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000
On 27/03/2009 9:35 a.m., David fire wrote:> hi > i want to ask for your opinion what is better for a call center 100 current > calls and other 200 current calls > make the server step by step or use a auto install cd like asterisk now, > druid elastix ....? > and why?If you are doing an install for a call centre with 100-200 concurrent calls, you should have either done a lot of smaller installs or be working with someone who has. You're going to need to understand the Asterisk source code, patching and/or have a support contract with someone. If you have a call centre and 100 people are sitting at their desk doing nothing, you're going to get in a lot of trouble very quickly. While I'm not in the consulting business, you'll find many people on the Asterisk-Biz mailing list who are. -- Kind Regards, Matt Riddell Director _______________________________________________ http://www.venturevoip.com (Great new VoIP end to end solution) http://www.venturevoip.com/news.php (Daily Asterisk News - html) http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
This should be engraved in stone. IMHO, doing so even with a "traditional" telco solution would be extremely risky, if one does not have an adequate skill set and experience. Thanks l. 2009/3/26 Matt Riddell <lists at venturevoip.com>> > > If you are doing an install for a call centre with 100-200 concurrent > calls, you should have either done a lot of smaller installs or be > working with someone who has. > >-- Loway - home of QueueMetrics - http://queuemetrics.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090327/2fb087ef/attachment.htm